Coresystems AG was founded in 2006 with the aim of creating innovative service solutions, initially as additional modules for the ERP system SAP Business One. With Coresuite, the company built a suite of products to help clients conduct their service operations more efficiently and with fewer repetitive tasks. Later, the company recognized the potential of cloud and mobile solutions for technicians and developed a field service management (FSM) solution that digitized service processes and became a concept for FSM software. Coresystems' success was recognized when their FSM solution was acquired by SAP in 2018 and is now a standard product in the SAP portfolio. Coresystems has been recognized as a leading company in field service management, offering innovative solutions that have been driving the industry forward. They have recently harnessed the power of AI and Machine Learning to serve mid-size and enterprise clients in all industries and independent of a specific ERP system with organizational insight tools and are aiming to become the top provider in this domain. Coresystems' advanced platform helps clients to save costs and improve their service performance by utilizing data to generate actionable insights. By leveraging existing data and modern machine learning techniques, businesses are able to optimize their operations by identifying issue root causes before the technician arrives on site. Coresystems focuses on proactive problem-solving and spare parts optimization, helping clients streamline their processes and enhance efficiency. With a deep understanding of each client's unique needs, they offer tailored solutions that deliver measurable results and elevate their competitive advantage.