--- title: Insightful Reviews meta\_title: 'Insightful Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 382 reviews by the users' company size, role or industry to find out how Insightful works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 382 scale: '5' date\_modified: '2026-08-10' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Insightful Reviews & Product Details Visit Website Insightful is a Work Intelligence platform that helps organizations understand how work actually happens across people, processes, and AI, so they can improve performance, optimize workflows, and reduce operational waste. When work is spread across people, locations, and tools, small gaps add up fast. Time goes missing. Work slows down. Problems surface late. Insightful brings this together in one platform, built to help organizations optimize People, Process, and Technology through three core capabilities: 1. Workforce Analytics: Measure workforce productivity, utilization, and performance with real-time visibility into how work gets done. 2. Workflow Optimization: Identify bottlenecks, eliminate inefficiencies, and optimize workflows across teams and processes. 3. Work Intelligence: Measure AI adoption, usage, and business impact to maximize the ROI of your AI investments. With a customizable dashboard, users can create a custom layout with configurable widgets to surface the KPIs and insights most relevant to their role. You can see where time is going, how AI is being absorbed across your organization, how teams are performing, and where work is breaking down, without relying on manual tracking or guesswork. With Insightful, you can: - Understand how work happens across teams, processes, and AI - Spot drops in utilization and output early - Track AI adoption, usage, and business impact - See your most important KPIs and insights at a glance with a customizable homepage - See where work slows, stalls, or creates rework across workflows - Compare performance across teams, roles, or locations - Use real activity data to review work and resolve disputes - Automate time tracking and reporting This is not just another monitoring tool. It’s a precision Work Intelligence for actionable bottom line impact. Insightful helps you run better operations. You get clear data you can use in weekly reviews, planning, and day-to-day decisions. It combines automatic time tracking, activity data, and reporting in one place — so you can improve performance without adding overhead. Teams choose Insightful because it delivers strong visibility and control without the cost or complexity of heavier tools. * * * Product Website Insightful Seller [Insightful (formerly Workpuls)](https://www.g2.com/sellers/insightful-formerly-workpuls) Discussions [Insightful Community](https://www.g2.com/products/insightful/discuss) Languages Supported English, Spanish Solution Type All-in-One Overview by Jana Jovanović Show More ## Pricing Pricing provided by Insightful. ### Workforce Analytics $8.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/insightful/pricing) ## Insightful Integrations (80) What do users say about integrations? 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JG Javier G. VP of Technology Mid-Market (51-1000 emp.) 10/5/2022 "From ActivTrak to Insightful" 5/5 What do you like best about Insightful? They keep getting better and better. The new video recording functionality is great for compliance. Review collected by and hosted on G2.com. What do you dislike about Insightful? Bulk delete under deactivated computers, their support does it for you, but it would be nice if i could do it. Review collected by and hosted on G2.com. What problems is Insightful solving and how is that benefiting you? I've been using Insightful for the past 6 months, and I must say it has been a great tool for our business. The software is straightforward to use and has helped us monitor the productivity and performance of our employees effectively. The real-time employee monitoring feature is very helpful as it allows us to see what our employees are doing on their computers and whether they are productive or not. The automated time tracking feature is also very convenient as it eliminates the need for manual time tracking, which can be time-consuming and prone to errors. We have also found the productivity analysis tools very useful in identifying areas where our employees can improve and be more efficient. Overall, Insightful has been a valuable addition to our business and I highly recommend it to anyone looking for efficient and reliable time-tracking and employee-monitoring software. Review collected by and hosted on G2.com. Show More Response from Jana Jovanović of Insightful [Editedit](https://www.g2.com/survey_responses/insightful-review-7152366/official_response/edit) Hi Javier, Thanks for the review. We're thrilled to hear that you enjoy our solution, its interface, and features. I'll send regards to our support team too! Looking forward to our future cooperation! Best regards, Jana 7/6/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Paulina C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paulina C.") PC Paulina C. Director of Operations Mid-Market (51-1000 emp.) 5/26/2025 "User-Friendly and Effective for Employee Monitoring" 5/5 What do you like best about Insightful? I find the screenshots in Insightful really useful for tracking remote and hybrid employees. The feature showing usage per employee is quite handy, as it helps me ensure that everyone is dedicating enough time to the important tasks. I appreciate these features because they allow me to address any tech issues or productivity concerns in a professional manner. Also, the initial setup of Insightful was user-friendly which was a relief. Review collected by and hosted on G2.com. What do you dislike about Insightful? I don't think I have any, but sometimes visualizing data live might be off from time to time. I see something live, and the time is not tracked properly, and then when I review it's correct. Review collected by and hosted on G2.com. What problems is Insightful solving and how is that benefiting you? I use Insightful for payroll and time management, effectively tracking remote and hybrid employees. The screenshots and usage per employee features help me identify tech issues and ensure tasks are prioritized. Review collected by and hosted on G2.com. Show More Response from Insightful Support of Insightful [Editedit](https://www.g2.com/survey_responses/insightful-review-11221997/official_response/edit) Hi Paulina, Thank you for the review! Having what you need to raise a productivity or tech concern professionally, with the detail to back it up rather than a hunch, is a genuinely better way to manage, and it's great Insightful's giving you that footing across your remote and hybrid teams. What you spotted with the live view is just a brief sync delay that can happen now and then. The real-time display catching up a beat behind the actual activity. As you've seen, the recorded data lands correct once it settles, so nothing's lost; it's only that momentary lag between live and logged. And there's more to draw on here than the monitoring itself. As a full work insightfs platform, that same usage data can point you to where your team's effort creates the most value, not just whether the hours are going in. Whenever you want to dig into that deeper side, we're right here to help. Best regards, The Insightful Team 7/29/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stefan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefan S.") SS Stefan S. IT Administrator Small-Business (50 or fewer emp.) 7/9/2026 "Easy Setup, Smooth UI, and Fast, Helpful Support" 4.5/5 What do you like best about Insightful? Setup was easy, syncing with Microsoft Entra was also very easy. UI is intuitive and smooth, not too cluttered but not too hard to find what I needed for setup. Above all I have been very happy with their support team, who have been quick to respond and address my questions. Review collected by and hosted on G2.com. What do you dislike about Insightful? We had a bit of difficulty figuring out how to exclude certain users from the monitoring agent, but the support team was able to help us resolve the issue and we are now in a good spot. Review collected by and hosted on G2.com. What problems is Insightful solving and how is that benefiting you? Insightful is helping us manage a growing workforce that includes many employees who are mobile, full time remote, etc. It provides tools to allow us to create different profiles so that we are gathering the metrics we need from the right people. Review collected by and hosted on G2.com. Show More Response from Insightful Support of Insightful [Editedit](https://www.g2.com/survey_responses/insightful-review-13087748/official_response/edit) Hi Stefan, Thanks for the thorough review! From a smooth Entra sync to an interface that stays out of your way, it sounds like the whole setup went the way these things always should but rarely do. It's truly great to hear that. And you're onto exactly what makes it tick: Building different profiles so the right metrics come from the right people. That's the workforce-intelligence side in action - not blanket tracking, but a tailored read across a mixed workforce, mobile and fully remote alike. Plenty more there to lean into as you grow. Seems that the snag around excluding certain users from the agent wasn't the most obvious, so real credit to our support team for getting you to a good spot - being quick and genuinely useful, which you clearly felt throughout. You've got a solid handle on this. And aas the team keeps growing, we're right here whenever you need us. Best regards, The Insightful Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jorge P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge P.") JP Jorge P. IT Specialist. Mid-Market (51-1000 emp.) 4/30/2026 "Intuitive Interface and Easy Setup" 5/5 What do you like best about Insightful? I really like the clean and functional interface of Insightful, as well as its internal tools. I also greatly appreciate the real-time visualization and the management of the computing team users. Additionally, the initial setup of Insightful was super easy, as if we had always had it. Review collected by and hosted on G2.com. What do you dislike about Insightful? The only thing I would like them to improve is the amount of information and metadata included in the reports extracted directly from the platform, and also that they could develop some reports with graphs, not just with CSV. Review collected by and hosted on G2.com. What problems is Insightful solving and how is that benefiting you? I use Insightful for real-time productivity visualization and management of operations users' reports. It solves personnel management and facilitates real-time monitoring. Review collected by and hosted on G2.com. Show More Response from Insightful Support of Insightful [Editedit](https://www.g2.com/survey_responses/insightful-review-12724104/official_response/edit) Hola Jorge, Tres de las cosas que mencionas - interfaz limpia, visualización en tiempo real, y una configuración que no se hizo eterna - son justamente las que más nos quitan el sueño, así que esta reseña aterrizó muy bien por aquí. Y lo de "como si siempre lo hubiéramos tenido" puede que sea el mejor cumplido sobre nuestra configuración que hayamos recibido en mucho tiempo (nos lo guardamos). Sobre los reportes, es un comentario muy válido, y estamos llevando tu feedback específico directamente al equipo de producto. Una cosa más: la gestión de personal es solo una fracción de lo que puedes hacer con Insightful. La historia más grande es la inteligencia de la fuerza laboral - dónde se va el tiempo, dónde se atascan los procesos, qué herramientas realmente aportan (y cuáles no), y dónde están las verdaderas oportunidades de optimización en tu equipo de operaciones. Vale la pena explorarlo a fondo cuando tengas un momento. Gracias por tomarte el tiempo de escribir esto. ¡Aquí estamos cuando nos necesites! Saludos cordiales, El equipo de Insightful 7/29/2026 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") AF Verified User in Food Production Mid-Market (51-1000 emp.) 7/24/2026 "Insightful Delivers Essential Workforce Visibility with Outstanding Support" 5/5 What do you like best about Insightful? The Insightful tool is quickly becoming a must-have for our business. It provides valuable insights into the productivity of our workforce, and that information helps us right-size our teams and optimize our operational expenses. The UI is easy to use and has demonstrated strong performance. I'm confident the ROI from this information will be well worth the investment. In a highly competitive market with tight margins, this kind of visibility is essential to ensuring we’re operating as efficiently as possible from a people perspective. From the CEO down the team supporting the product is as strong as the tool itself. They’re open to new ideas, responsive, and consistently provide excellent support. As we begin this journey, they’ve already become a true partner. Finally, we're excited to begin using the workforce AI features to help optimize how our workforce operates. Review collected by and hosted on G2.com. What do you dislike about Insightful? I haven’t found anything I dislike so far. The product team is genuinely open to our ideas, which is refreshing—especially since most vendors typically aren’t very receptive to suggestions. Review collected by and hosted on G2.com. What problems is Insightful solving and how is that benefiting you? The Insightful tool helps us optimize the size and efficiency of the computer-based portion of our workforce. Review collected by and hosted on G2.com. Show More Response from Insightful Support of Insightful [Editedit](https://www.g2.com/survey_responses/insightful-review-13161389/official_response/edit) Hi there, Thank you for taking the time to write such thorough and generous a review! Using that visibility to run leaner and get your team sizing right, in a market where the margins leave no room to spare - that is smart business, and it's wonderful to hear it's already guiding real decisions for you. You've also put your finger on what makes Insightful more than a tracker: it's a full workforce intelligence platform. Once you can see clearly, the real value is in what you do next: Knowing where to lean in, and which parts of the operation are quietly worth the most. The workforce AI features you're keen to try take that a step further, so you're looking in exactly the right direction. And being called a true partner? Honestly, that's the kind of thing that reminds everyone here why we do this work in the first place. And we won't take it for granted. We're right beside you as you build this out, and just as eager as you are to watch those AI features earn their keep. Best regards, The Insightful Team Current UserValidated ReviewerSource: Organic ![Roman B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roman B.") RB Roman B. Software Developer Enterprise (\> 1000 emp.) 7/15/2026 "Effective Time Tracker, But Needs UX Improvements" 3.5/5 What do you like best about Insightful? I like that Insightful is pretty easy to use in general. It's straightforward to start a task and then stop it when completed, making its usage very easy. Additionally, Insightful records the start time till and end time. It also takes screenshots and records my screen, which helps in validating and verifying that I'm doing work and what I'm doing. Review collected by and hosted on G2.com. What do you dislike about Insightful? I find it kind of annoying that the recording feature is not obvious, so I might forget to turn it off when I'm taking a break. It would be helpful to have some kind of indication or warning if Insightful detects no usage of my computer, so I can delete irrelevant recordings. Another problem I encountered was when I had Insightful installed on different machines, I faced issues logging in, and it took some time to resolve. The initial setup was just average for me. If I took too long, some permissions expired, making it tricky to get it running again. Also, when reinstalling Insightful, dealing with existing security or recovery codes was not as easy, making it hard to set up again. Review collected by and hosted on G2.com. What problems is Insightful solving and how is that benefiting you? I use Insightful to track work hours, solving the problem of knowing exactly how much time I spend on specific projects. Review collected by and hosted on G2.com. Show More Response from Insightful Support of Insightful [Editedit](https://www.g2.com/survey_responses/insightful-review-13113094/official_response/edit) Hi Roman, Thanks for the thorough write-up! It's good to hear the core of Insightful app feels effortless. And wanting a clearer signal for the recording is valid. We're passing the thought along to our product development team. As for the setup bumps you hit - none of these should stand between you and a smooth run. Rather than untangle it here, the quickest fix is to reach out to our support team. They'll happily walk you through any of it and get you sorted properly. Glad it's giving you a clear read on where your project time goes. We're right here whenever you need a hand. Best regards, The Insightful Team Validated ReviewerSource: Organic KS Kamyar S. IT Manager/Software Engineer Mid-Market (51-1000 emp.) 5/5/2026 "Accurate tracking, clear reports, fair pricing with no minimum users, and helpful onboarding" 5/5 What do you like best about Insightful? What I like most about Insight is how it tracks everything like folders tabs websites and software and it is very accurate and reliable also their pricing is good because they do not force a minimum number of users so I am not paying for extra seats when I only need one and it is easy to use simple to set up and gives clear reports and the onboarding from Miodrag was very comprehensive he answered all my questions and guided me properly through everything Review collected by and hosted on G2.com. What do you dislike about Insightful? I have not yet encountered anything i dislike about Insightful. Review collected by and hosted on G2.com. What problems is Insightful solving and how is that benefiting you? Insightful is solving our need to track employee output and productivity and it is helping a lot because now we can clearly see what people are working on how time is being spent and where improvements are needed which makes managing the team easier and helps us stay more efficient overall Review collected by and hosted on G2.com. Show More Response from Insightful Support of Insightful [Editedit](https://www.g2.com/survey_responses/insightful-review-12756778/official_response/edit) Hi Kamyar, Honestly, this review made our day! Thank you so much for that! Tracking holding up across folders, tabs, websites, and software is the whole point of getting it right, so glad it's delivering. And a huge shout-out to Mio, of course, he'll be thrilled his onboarding got called out by name. Passing that along. Worth flagging: you mentioned spotting where improvements are needed and managing the team more efficiently - that's already the workforce intelligence side of Insightful in action. There's a lot more in there too: process optimization, spotting tooling redundancies, figuring out where time is actually getting invested. All worth digging into... Thanks again for writing this up so generously. We're around whenever you need us! Best regards, The Insightful Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Vikas R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas R.") VR Vikas R. Lead Talent Acquisition Specialist Mid-Market (51-1000 emp.) 7/23/2026 "Effective Monitoring, But Slow Login" 5/5 What do you like best about Insightful? I like the feature of every 9 seconds screenshot in Insightful, which helps me know what an employee was working on if there's doubt. The standard interval screenshots are valuable for understanding any grey areas if a manager suspects an employee isn't actively working, as they reveal actual keypresses, active windows, or stationary screens immediately. Also, the initial setup of Insightful was very easy. Review collected by and hosted on G2.com. What do you dislike about Insightful? The site takes a lot of time to log in, even though our internet speed is high. An important issue is that once I deactivate or delete a user and try to install Workplus after some months, it doesn't work. I had to reinstall the OS to get Workplus running again on employee systems. Review collected by and hosted on G2.com. What problems is Insightful solving and how is that benefiting you? I use Insightful to check employee work hours and attendance login time. The 9-second screenshot feature helps verify working status and resolve doubts about employee activities. Review collected by and hosted on G2.com. Show More Response from Insightful Support of Insightful [Editedit](https://www.g2.com/survey_responses/insightful-review-13149893/official_response/edit) Hi Vikas, Thanks for the review! Regular screenshots do take a lot of the guesswork out of a manager's day. When a question comes up about what someone's working on, you've got a straight answer rather than a hunch. Glad that clarity's landing well, and that setup was an easy start. On the two snags - the slow login, and the reinstall not taking after a user's been deactivated for a while - we believe nothing is actually broken. Both are quick for our support team to sort, usually with a short explanation or a couple of steps. Drop a line to support@insightful.io and we'll get you straightened out fast. A quick word with the team and both should be behind you: We're happy to help however we can from here. Best regards, The Insightful Team Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 7/10/2026 "Clear Productivity Visibility and KPI Dashboards That Simplify Workforce Insights" 4.5/5 What do you like best about Insightful? What I like best about Insightful is the clear visibility it gives into employee work activity and productivity trends. The dashboard makes it easy to understand work time, productive time, idle time, app usage, and utilization without having to manually check every detail. For our takeoff/engineering team, the most useful part is being able to compare actual computer activity with assigned work. It helps management understand whether delays are caused by lack of productivity, workload overload, meetings, interruptions, or unclear priorities. The KPI options such as productive time, work time, utilization, meeting time, and manual time are helpful because they give a more complete picture of how time is being spent. Another benefit is that Insightful can support a pilot approach before rolling it out to the full team. Starting with one employee allows us to test the software, review the data, and decide how useful it is for tracking productivity and improving workflow. Review collected by and hosted on G2.com. What do you dislike about Insightful? The main limitation I noticed with Insightful is that it does not fully support project-level tracking for our workflow. It is very useful for tracking work time, productive time, idle time, app usage, and utilization, but it does not automatically show which specific takeoff project an engineer is working on inside tools like PrebuiltML or other estimating software. For our team, we still need to manually enter project names, tasks, start/end times, and notes to connect productivity data with actual project progress. This adds some extra effort and may not be practical if employees are switching between multiple projects throughout the day. Another area that could be improved is integration flexibility. Some project management tools are supported, but we did not see a direct Smartsheet integration, which would have been helpful for our project tracking process. The Microsoft 365 approval process also requires admin review because the requested permissions are broad, so setup may take additional coordination with IT. Review collected by and hosted on G2.com. What problems is Insightful solving and how is that benefiting you? Insightful is helping us solve the problem of limited visibility into how work time is being used across the takeoff/engineering team. Before using it, it was difficult to clearly understand how much time was being spent on productive work, meetings, idle time, or switching between different tasks. The software gives management a better way to review work time, productive time, app usage, utilization, and overall productivity trends. This helps us identify whether delays are related to workload, interruptions, unclear priorities, or actual productivity concerns. For our team, the biggest benefit is that it supports more data-driven decision-making. Instead of relying only on assumptions, we can compare productivity data with assigned work and use that information to improve workload planning, accountability, and process efficiency. Review collected by and hosted on G2.com. Show More Response from Insightful Support of Insightful [Editedit](https://www.g2.com/survey_responses/insightful-review-13090963/official_response/edit) Hi there, Thank you for writing all this out! What stands out is how you've put Insightful to work on the harder question, not just where the time goes, but why a delay happens: workload, meetings, interruptions, or unclear priorities. Reading real activity against assigned work, instead of leaning on assumptions, is a strong way to run a takeoff team. That comparison is Insightful at its fullest: A full workforce intelligence platform, not just a tracker. The KPI mix you're leaning on - productive time, utilization, meeting and manual time - is what turns raw hours into decisions about workload and priorities. Easing in with a single-user pilot before a wider rollout is a sensible way to do it, too. The improvement pointers are where the care really shows, so thank you for laying them out so fully. Automatic project-level tracking inside tools like PrebuiltML, a direct Smartsheet integration, and the broad Microsoft 365 permissions at setup - these are all super interesting points, and the sort that feeds into considerations on where Insightful heads next. We'll happily take them all to our product development team! There's a good deal more this can do for a team that works the way yours does and thinking like this is how we get it there. Count on us as you go. Best regards, The Insightful Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") AE Verified User in Events Services Small-Business (50 or fewer emp.) 7/3/2026 "Great Screenshot Monitoring and Daily Activity Review" 4/5 What do you like best about Insightful? The option to take screenshots of employees’ computers. The facility to review the activities the team made in their days Review collected by and hosted on G2.com. What do you dislike about Insightful? Our system is 3 days at the office and 3 days at home. When I see our team in the office, some of them spend time on their personal phones and only move the mouse. So I think: if they don’t care and do that at the office, what are they doing at home? I love the screenshots feature, but they can still easily lie to the system. Another issue is that we made two computer changes for the same person. When we try to install the program again, it says the user is already linked to an account. Yes, but they changed computers, and it becomes very difficult to reinstall. We talked to support and followed the instructions they gave us, but we were never able to set the system up again on our company computers. One person on the team is using the computer like it’s personal because the app just doesn’t run with his user. Review collected by and hosted on G2.com. What problems is Insightful solving and how is that benefiting you? Whenever we have doubts about invoices or debts, they explain everything so clearly that we’re left with no questions. The only issue is that when installing the system with the same user, it sometimes doesn’t run properly. Review collected by and hosted on G2.com. Show More Response from Insightful Support of Insightful [Editedit](https://www.g2.com/survey_responses/insightful-review-13063519/official_response/edit) Hi there, Thank you for the detailed review! A clear read on how the days go, office or home, no guesswork, is genuinely useful, and we're glad it's working for you. The phone-in-one-hand, mouse-in-the-other routine is a genuine frustration, and we hear you. However, Insightful is a workforce intelligence platform, not a surveillance one, so someone that set on looking busy is something no non-surveillance tool would reliably catch. Where it shines is the wider read on your team, not gotchas on a stubborn few. The reinstall trouble is the other piece. It flags the user as already linked after a computer swap, and I understand why that's worn thin. It's fixable, though: there's a set process and articles for exactly this, and the same team that handles your billing questions so clearly can take you through it properly, step by step. Worth one more go. You're clearly on top of this so let's clear that last hurdle together. Best regards, The Insightful Team Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Insightful? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. 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