--- title: BugSnag Reviews meta\_title: 'BugSnag Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 38 reviews by the users' company size, role or industry to find out how BugSnag works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 38 scale: '5' date\_modified: '2026-08-07' parent\_category: name: DevOps url: https://www.g2.com/categories/devops --- ## Top-Rated Alternatives [ ![Sentry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sentry") Sentry 4.5/5(224) ](https://www.g2.com/products/sentry/reviews) [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![Luciq](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciq") Luciq 4.3/5(238) ](https://www.g2.com/products/luciq/reviews) [ View All Alternatives ](https://www.g2.com/products/bugsnag/competitors/alternatives) # BugSnag Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by BugSnag but has limited features. Are you part of the BugSnag team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! BugSnag helps you deliver better user experiences by giving your developers real-time insights into app health. Keep your app stable and fast using end-to-end observability capabilities tailor-made for front-end web and mobile experiences. With over 30 integrations, BugSnag's full-stack monitoring works with your favorite tools for fast issue resolution and easy team alignment. * * * Seller [SmartBear](https://www.g2.com/sellers/smartbear) Discussions [BugSnag Community](https://www.g2.com/products/bugsnag/discuss) Languages Supported English Solution Type All-in-One Overview by Conna Walsh Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbugsnag%2Freviews%3Fpage%3D3%26source%3Dsearch) ## User Insights Average based on 38 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## BugSnag Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![David L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David L.") DL David L. Senior Software Engineer Information Technology and Services Mid-Market (51-1000 emp.) 6/9/2016 "OK but needs some work for Golang" 3/5 What do you like best about BugSnag? In Go it's really easy to integrate BugSnag with the logrus library. We can then hook up Bugsnag to Pagerduty to notify our on call if there is a sudden spike in errors. Review collected by and hosted on G2.com. What do you dislike about BugSnag? The information Bugsnag captures in Go isn't that useful. Stack traces can be misleading. I'd like to track multiple levels of log in Bugsnag but not necessarily report them all through to Pagerduty (i.e. I'd like to also capture warnings but not have them ping the on call). It's very much an all or nothing tool that can only be configured at a coarse level. Additionally the options for when it should notify aren't that useful. The option for exponential backoff on the notifications seem to be "for all time" whereas it would be more useful if it reset after a short period. If the errors settled down and we didn't see any for a week, I want a single new instance of the same error to notify me again. Review collected by and hosted on G2.com. Recommendations to others considering BugSnag: I know there are alternatives but I haven't tried any up to now. Support across the board for Golang is still generally not great but as it improves it'll be worth keeping an eye on other solutions. Review collected by and hosted on G2.com. What problems is BugSnag solving and how is that benefiting you? We're really just using it for notification of errors. Further debugging hasn't really been that useful through Bugsnag. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rob M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob M.") RM Rob M. Director of Software Development Health, Wellness and Fitness Small-Business (50 or fewer emp.) 5/12/2016 "Useful tool for reporting production exceptions to the team" 5/5 What do you like best about BugSnag? Bugsnag is a simple tool that does one thing well, namely capture all the of the information around exceptions in a production Ruby on Rails app. For each exception, it captures \* request that caused it \* rails stack trace \* session information, devices, browser info. \* frequency of exception It also notices when you deploy, so that you can ignore older bugsnags after a deploy, and allows for custom fields to be reported in the bugsnag, which we use to correlate the bugsnag to particular customers. Review collected by and hosted on G2.com. What do you dislike about BugSnag? Again - not much to dislike. Bugsnag is a simple tool that does one thing well. There is a workflow aspect to the product that we've pretty much ignored. Instead, we fix bugsnags as they occur, so that features around managing hundreds of them aren't interesting to us. Review collected by and hosted on G2.com. Recommendations to others considering BugSnag: It does what it does, doesn't cost too much, no problems. There might be other services that do this, but this one has been reliable, so we've not looked around. In 4 years or more of using it, we haven't had to contact support even once. Review collected by and hosted on G2.com. What problems is BugSnag solving and how is that benefiting you? \* proactive notification of system problems, so that we can fix them before our customers notice. \* collecting debugging information in production so that we can reproduce the problems back on our development environment Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 9/22/2016 "Solid entry as a bug review and collation service, with extras" 4/5 What do you like best about BugSnag? Bugsnag is very simple to set up and maintain; it has powerful search capabilities and workflow mechanisms, with lots of additions information required. It stores everything you could need to know about the bugs that it tracks and comes with an API and the abilities to export data for use on dashboards etc. Review collected by and hosted on G2.com. What do you dislike about BugSnag? The API can be a little cumbersome and the documentation isn't awesome at times. Many of the features that are on use on the site don't appear to be documented, and we had to watch the network requests to work out how to use them. Review collected by and hosted on G2.com. Recommendations to others considering BugSnag: This is becoming a very crowded field and there are many competitors in this space; bugsnag is a solid entry and is very reliable. Review collected by and hosted on G2.com. What problems is BugSnag solving and how is that benefiting you? It's a simple central repository for all of our bugs, which makes it easy to track and get more information about any problem that the app is having, and make sure we are not double handling our fixes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 5/3/2016 "BugSnag filled the needs for our frontend subproduct" 4/5 What do you like best about BugSnag? I, as a developer mainly doing frontend, enjoyed the simplicity of adding tracking to our Angular app (we did it slightly differently from how it was suggested, though, we decorated the log provider to send any error level message as an error). The integrations (with Slack) are nice. Review collected by and hosted on G2.com. What do you dislike about BugSnag? Some issues that are probably on our side – we keep seeing local errors there (but not always), probably a bug in our check which environment it is, but TBH, it doesn't really bother that much because we can sort by Production or Live. Review collected by and hosted on G2.com. What problems is BugSnag solving and how is that benefiting you? BugSnag allowed us to easily understand if a release is faulty as we saw spikes of certain errors. This allowed us to react faster to failing and improve our users' experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![David C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David C.") DC David C. Software Engineer Small-Business (50 or fewer emp.) 3/19/2016 "Reliable and convenient alerts, with awesome interface" 4/5 What do you like best about BugSnag? - Alerts come via email when error happens and it's been quite reliable for these past year. - This might be subjective, but the interface is really good compared to their other competitors. - They have a really reasonable free-tier plan Review collected by and hosted on G2.com. What do you dislike about BugSnag? It would be nice if they could also monitor background jobs. Review collected by and hosted on G2.com. Recommendations to others considering BugSnag: NewRelic Review collected by and hosted on G2.com. What problems is BugSnag solving and how is that benefiting you? Our development team gets an alert before our tester notifies us when an error is discovered. This really helps to put things in context, and understand the tester why they submit what they submit, what is the expectations, and really shortens the fix-and-check cycle. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 4/29/2016 "BugSnag at a startup" 2.5/5 What do you like best about BugSnag? Production error monitoring, automated ticket creation, understanding the impact of the bug Review collected by and hosted on G2.com. What do you dislike about BugSnag? The new UI, error grouping algorithm is not very accurate, especially for JavaScript. Review collected by and hosted on G2.com. Recommendations to others considering BugSnag: We partly switched from BugSnag to Rollbar. Loving it. Review collected by and hosted on G2.com. What problems is BugSnag solving and how is that benefiting you? How do bugs impact our customers, faster detection, faster fixing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") GS Verified User in Sports Small-Business (50 or fewer emp.) 5/25/2016 "Developer" 4/5 What do you like best about BugSnag? The ease of use, and the ability to be able to prioritize. Review collected by and hosted on G2.com. What do you dislike about BugSnag? When you reset all the bugs in order to see what is actually coming through, the old urls throw 500s. Review collected by and hosted on G2.com. What problems is BugSnag solving and how is that benefiting you? User-facing bugs are fixed a lot quicker since we are able to see them. Also, we are able to prioritize when we see everything that is coming in. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Small-Business (50 or fewer emp.) 11/29/2015 "Great product, simple to use and reliable" 4.5/5 What do you like best about BugSnag? I love how reliable it is and how we can quickly debug issues in our code base. Review collected by and hosted on G2.com. What do you dislike about BugSnag? One thing that annoys us is how complex the interface is getting. It used to be simple but shortcuts keep changing and the UI is getting very cluttered with data we don't need. Another thing is that the application is getting slower overtime which makes us come back less often. Review collected by and hosted on G2.com. What problems is BugSnag solving and how is that benefiting you? We track issue on our Staging/Production environments and we can easily figure out if something is wrong. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about BugSnag? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about BugSnag ](https://www.g2.com/products/bugsnag/discussions/new) GU Guest User • Last activity 9 months ago What is BugSnag used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-bugsnag-used-for) [ View all Discussions ](https://www.g2.com/products/bugsnag/discuss) ## Pricing Options Pricing provided by BugSnag. ### Free Free Trial Per Month ### Select Starting at $20.00 Per Month ### Preferred Starting at $33.00 [ View More Pricing Information ](https://www.g2.com/products/bugsnag/pricing) BugSnag Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c0a65dc26207a41402ce86aadae4cc6a/sentry.png "Product Avatar Image") Sentry 4.5/5(224) [ Compare Now ](https://www.g2.com/compare/bugsnag-vs-sentry) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_49c5460b3d89ab95023a213727adcae4/luciq.png "Product Avatar Image") Luciq 4.3/5(238) [ Compare Now ](https://www.g2.com/compare/bugsnag-vs-luciq) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_37d4e579aaca6440d511b58ab5926e4e/rollbar.png "Product Avatar Image") Rollbar 4.5/5(172) [ Compare Now ](https://www.g2.com/compare/bugsnag-vs-rollbar) ##### ##### BugSnag Features Bug Monitoring Analytics Bug History Data Retention [ View More Features ](https://www.g2.com/products/bugsnag/features) ##### Categories on G2 [Bug Tracking](https://www.g2.com/categories/bug-tracking)[Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)[Website Monitoring](https://www.g2.com/categories/website-monitoring) [Bug Tracking](https://www.g2.com/categories/bug-tracking)[Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)[Website Monitoring](https://www.g2.com/categories/website-monitoring)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What web font marketplace is most trusted by creative directors based on user reviews?](https://www.g2.com/discussions/what-web-font-marketplace-is-most-trusted-by-creative-directors-based-on-user-reviews%20)[Who makes the most reliable enterprise-grade AR training simulator for field service teams?](https://www.g2.com/discussions/who-makes-the-most-reliable-enterprise-grade-ar-training-simulator-for-field-service-teams)[User-friendly project management software for teams](https://www.g2.com/discussions/user-friendly-project-management-software-for-teams) [Best rated SEO software for local business marketing](https://www.g2.com/discussions/best-rated-seo-software-for-local-business-marketing)[Top-rated operational risk software for corporate use](https://www.g2.com/discussions/what-s-the-top-rated-operational-risk-software-for-corporate-use)[Pros and Cons Details](https://www.g2.com/products/bugsnag/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)