
Everyone has access to the same company information, so our records become more consistent & accurate. We are also able to pull the information from Inside View into our CRM records, making them more accurate as well. The information on people is really rich, and often provides better information than other resources. Review collected by and hosted on G2.com.
I wish the tabs along the top opened w/in the first page vs. having to open a whole new browser window. I know there is more functionality available - and I just haven't had the time to dig into it. Review collected by and hosted on G2.com.
The idea of building a watchlist is helpful because it allows for a centralized location of all of the prospect’s company news. The ability to personalize news according to acquisitions or changes in company leadership is ideal. Review collected by and hosted on G2.com.
I disliked that information on some of my prospect’s companies was not available. I like that you could quickly get a sense of the company from one centralized location. However, I think the company summaries could be more concise and simple. Review collected by and hosted on G2.com.
The integration with my Dynamics 365 is a huge time saver for our staff. We can very quickly add accounts to our CRM, research individuals who work with the company, and get notifications on important updates about that company. Our sales team uses the data provided to identify key stakeholders as well as how we may support them in their companies various needs.
The customer support is incredible. They are very fast to respond and have always helped resolve my problem within 24 hours and a single call. Review collected by and hosted on G2.com.
Nothing, we use it daily and wouldn't be without it. Review collected by and hosted on G2.com.
I love the user experience of insideview - its clean, easy to understand, and organized in a way that allows me to pinpoint specific areas of the account that I want to research further. Review collected by and hosted on G2.com.
I don't always have insideview access within salesforce, that may be more of an internal configuration or bug issue but it would be helpful to know who to speak with about that. Review collected by and hosted on G2.com.
When we work with InsideView, they are always extremely helpful, courteous and ultra responsive. I love working with the team at InsideView! In addition to working with the team the product is stellar, providing top notch data and integrations. They're constantly improving the experience making it an invaluable tool for both me and the companies I work with. Review collected by and hosted on G2.com.
Sometimes the tool can be a little clunky, but they're constantly making improvements so it's easy for me to overlook. Review collected by and hosted on G2.com.
I love the Build A List feature that is provided on the platform. It gives the ability to create and save lists based on the parameters a user sets. Review collected by and hosted on G2.com.
Some of the information, to a lesser extent, is outdated. This could also be because I live in a smaller city. Review collected by and hosted on G2.com.
Let's get down to the basics, I need prospects' information, such as, direct dials, email addresses, financial data, latest trends in the industries, etc. InsideView delivers the information I need to accomplish my goals. Also, the "wrong information" tab is very helpful which allows you to notify their IT to perform research on questionable data. Furthermore, build a list is sweet and helps you stay update to date on your targeted list of companies. Review collected by and hosted on G2.com.
If you have a concern, the IT support team will respond within 24-48 hours. I truly enjoyed this tool! Review collected by and hosted on G2.com.
I really enjoyed using Inside View because it was very convenient for my routine. I liked starting off my day checking the news about the company's I am searching for and seeing some unique insights about what's going on. Sometimes Google has a lot of noise and doesn't give you exactly what you need. The inside view gives you everything you need for a company in one click. It's very convenient, saves time, Review collected by and hosted on G2.com.
Can't think of any negatives. Maybe some emails from the company about tips and tricks on how to use Inside View best would be great! Review collected by and hosted on G2.com.
My leads list was outdated and Inside View helped me find most of the information I needed to make calls and send emails. It was also nice to check out news from the industry and company I was reaching out to in order to personalize introductions. Review collected by and hosted on G2.com.
There were a lot of people with the same name and looking for the right individual who is at a new company took up extra time. For example, there are 14 Nicholas Thackray's. Review collected by and hosted on G2.com.
One of my favorite parts of InsideView is utilizing the family tree option. I love being able to discover other entities/subsidiaries of a company before I meet with them. This has helped me uncover greater opportunities and find more connections to get my foot in the door with my targeted prospects. Review collected by and hosted on G2.com.
There are a few companies that I have searching in the discovery center that are missing but overall the program is great and all established companies are able to be found. I have also found that some of the decision makers are definitely dated. Recently, I was calling on a prospect and the decision maker I was calling had been retired 5 years but was still listed in InsideView. Review collected by and hosted on G2.com.
'Call Prep', 'Challenges' and 'Trends' insight for the respective prospect accounts - provides information to engage prospects during conversations. It is a game-changer for me as it gives me a list of bite-size information/questions to pepper throughout my conversation with the prospects. With this information, I have found from experience that it gave me more confidence during the conversation with the prospects. As a result, I'm often treated more as a trusted and respected business partner to the prospects.
The family tree of organizations is particularly useful for targeting enterprise accounts that often come with convoluted company shareholding structures.
Regularly scrubbed email and phone numbers of prospects. The verified direct-dial mobile number is GOLD. You may be able to get some of these elsewhere by paying extra with a separate standalone service. Having this integrated has improved my workflow, saving time from switching in and out of different apps. Review collected by and hosted on G2.com.
The overall UI is modern and clean. Though the fonts used sometimes come off too 'clean' and 'modernist' like. It sure looks pretty (and I love pretty things!), though when I use it for a longer stretch of time, I find that I need to rest my eyes a little. I'm no UX expert, probably they have to balance between squeezing in as much usable information as possible vs minimizing scrolling for the user.
The search result presentation / algorithm could be better. Sometimes I had to scroll down the result list to locate the companies that I was searching for.
Provide filtering options to the search result to help me narrow down the search results. Review collected by and hosted on G2.com.
The fact that you can find information on the relevant people in industry. I havent found any website else that has the a greater directory of people its actually very nice to be able to find everyone in a single website. You can even run profiles on complete companies and smaller or smallish companies that dont have an online directory or presence but can be great customers. Review collected by and hosted on G2.com.
Sometime the information is incomplete or not up to date but linkedin links are offered to do more research. The search function needs more filters for accuracy, certain small companies can be hard to find but once you find them there is no other place where you could find the information you need. Review collected by and hosted on G2.com.
its very easy to use and provide the information a sales person needs to go after new accounts. You can also set up alerts to keep you informed about your target accounts and Customers. I can search for people by specific roles in a company and then export the names to Excel. Review collected by and hosted on G2.com.
Its probably our set up but an easy way to get data into Salesforce. I am exporting data and then entering what I need Review collected by and hosted on G2.com.
InsideView is an easy to use tool with a user friendly intuitive interface; the ability to integrate with Salesforce makes it even better - this saves A LOT of time previously spent on manually looking up data on company websites to verify addresses, phone #'s etc. Review collected by and hosted on G2.com.
No big dislikes here aside from the usual lack of "depth" of data when it comes to small-mid size businesses. Review collected by and hosted on G2.com.
I like the company overview and the insights tab can be quite helpful. Sometimes when existing technologies are available we use them often for research before reaching out to prospects. The integration with Salesforce allows us to have an InsideView window at the account level and see relevant information about our customer. Trends are super helpful in just understanding some of the challenges they may face. Review collected by and hosted on G2.com.
It can be out of date and a little inaccurate capturing subsidiaries and parent companies. I also find some of the prep call questions to be generic Review collected by and hosted on G2.com.
InsideView is easy to integrate into our CRM (SalesForce) enabling me to gain a reasonable level of insight about my client or prospect's employment status and recent publicly available information about their employer. There is also a mechanism to update my SalesForce information with updated or augmented (e.g., e-mail, telephone, company address) with a click of a button though at times it is not always current since our clients tend to move relatively frequently to other companies. If the lead or contact is not in the InsideView database you can either add it, or go to their search function and see if it is discoverable by exploring company contacts. I can also find additional contacts by searching on job title within a company using various filter functions to narrow or broaden my search for new leads. I have found it to be very helpful and recommend it for business development purposes, which is the extent to which we have used it.
Set-up and onboarding was very helpful and customer support has always been very responsive. I find the price to be reasonable for what I get out of InsideView. Review collected by and hosted on G2.com.
InsideView is only as good as its information sources and while good, there are a number of occasions where a known contact in the company cannot be found in InsideView's database and I have to add it manually (which also contributes to InsideView's keeping their database current via community support - not a bad thing). I would have liked if I could download lists of new leads or contacts into a separate database without incurring an additional cost, but there are limitations I suppose to everything, but to me it is a limitation and a cost that seems to be a bit much for something I think should be part of my base package. Review collected by and hosted on G2.com.
LI Contact export to Salesforce, News alerts, org charts, and turnaround time on updating records. For example, when researching a prospect's website, using the InsideView plug-in...I was able to see a story about expansion and new hiring. Review collected by and hosted on G2.com.
Nothing outside of the space's limitations to get the most accurate data. Review collected by and hosted on G2.com.
Love the insights that I get right inside of Salesforce, contacts, news, competitive intelligence, and industry information about each account. Review collected by and hosted on G2.com.
Sometimes there are contacts missing however that is in every system like this. So for the most partner I'm actually getting more in insideview because of all of the competitive, news and industry information beyond the contacts. Insideview not only helps me gain access but once I'm in an account help in the sales preparation. Review collected by and hosted on G2.com.
I like being able to export the company and industry summaries to PDF to share with the account team post sale. It helps us onboard delivery team members who may or may not have relevant industry experience. Review collected by and hosted on G2.com.
The integration with Dynamics is very pull vs. push. I have to remember to manually click the sync vs. potential updates/changes being pushed to me for review. Review collected by and hosted on G2.com.
What I like most is the ease with which you can quickly learn how to efficiently navigate InsideView. After using the software for just a few days I already felt comfortable using InsideView as a quick go-to resource for information. Review collected by and hosted on G2.com.
One piece of feedback I have is that the phone numbers linked to employees (aka Company Personas) are not always direct numbers to the target, and perhaps this challenge can be addressed. Review collected by and hosted on G2.com.