# Best Sales Analytics Software ## How Many Sales Analytics Software Products Does G2 Track? **Total Products under this Category:** 204 ### Category Stats (Jul 2026) - **Average Rating:** 4.48/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Akoonu RevWorks (+1.83%) - Among all products in this category, Akoonu RevWorks recorded the largest rating increase compared to last month _Last updated: July 27, 2026_ ## How Does G2 Rank Sales Analytics Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 120,700+ Authentic Reviews - 204+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Sales Analytics Software ![G2 Grid® for Sales Analytics Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sales-analytics/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=24724&focus%5B%5D=1619&focus%5B%5D=7788&focus%5B%5D=1333617&focus%5B%5D=3296&focus%5B%5D=128650) Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Gong, Pipedrive, Clari, Substrata, Close, and Bigin by Zoho CRM. Underlying data: [Grid® JSON](https://www.g2.com/categories/sales-analytics/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=gong&focus%5B%5D=pipedrive&focus%5B%5D=clari&focus%5B%5D=substrata-substrata&focus%5B%5D=close&focus%5B%5D=bigin-by-zoho-crm) **Sponsored** ### SAP Sales Cloud SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new opportunities: Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=626&secure%5Bchosen_at%5D=2026-07-28T11%3A42%3A46Z&secure%5Bdisplayable_resource_id%5D=626&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=626&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=509&secure%5Bresource_id%5D=626&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsales-analytics%3Fopen_modal_url%3D%252Fproducts%252Finsidesales%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fsales-analytics%2526source%253Dcategory&secure%5Btoken%5D=23bd825ba9e39a0297d09d05b78477d425e8a93eda0d76143beac22e34159e0a&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2025%2F01%2Fcc18428e-ee7e-0010-bca6-c68f7e60039b.html%3Fcampaigncode%3DCRM-YD25-CEX-407334%26source%3DSALES-click-campaign-G2&secure%5Burl_type%5D=custom_url) [ Agentforce Sales ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By [Salesforce](https://www.g2.com/sellers/salesforce) [ 4.4/5(25,862) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) What do users say? Users consistently praise the product for its automation features and pipeline visibility, which significantly enhance sales productivity and streamline lead management. The intuitive interface and se Pros and Cons [ Ease of Use (3657) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?qs=pros-and-cons)[ Learning Curve (1830) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?qs=pros-and-cons) [ HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews) By [HubSpot](https://www.g2.com/sellers/hubspot) [ 4.4/5(13,881) ](https://www.g2.com/products/hubspot-sales-hub/reviews) What do users say? Users consistently praise the ease of use and intuitive interface of HubSpot Sales Hub, which simplifies managing sales processes and enhances productivity. The platform's ability to automate follow-u Pros and Cons [ Ease of Use (1216) ](https://www.g2.com/products/hubspot-sales-hub/reviews?qs=pros-and-cons)[ Missing Features (435) ](https://www.g2.com/products/hubspot-sales-hub/reviews?qs=pros-and-cons) [ Gong ](https://www.g2.com/products/gong/reviews) By [Gong](https://www.g2.com/sellers/gong) [ 4.7/5(6,678) ](https://www.g2.com/products/gong/reviews) What do users say? Users consistently praise Gong for its AI-generated summaries and call recording features, which significantly enhance efficiency in reviewing customer conversations. The platform's ability to provide Pros and Cons [ Helpful (301) ](https://www.g2.com/products/gong/reviews?qs=pros-and-cons)[ Call Issues (119) ](https://www.g2.com/products/gong/reviews?qs=pros-and-cons) [ Pipedrive ](https://www.g2.com/products/pipedrive/reviews) By [Pipedrive](https://www.g2.com/sellers/pipedrive) [ 4.3/5(3,099) ](https://www.g2.com/products/pipedrive/reviews) What do users say? Users consistently praise the ease of use and intuitive interface of Pipedrive, which simplifies sales pipeline management and enhances productivity. Many appreciate how it streamlines workflows and a Pros and Cons [ Ease of Use (574) ](https://www.g2.com/products/pipedrive/reviews?qs=pros-and-cons)[ Missing Features (230) ](https://www.g2.com/products/pipedrive/reviews?qs=pros-and-cons) ## FAQs About Sales Analytics Software Generated using AI Last updated: April 27, 2026 ### Which solution supports multi-channel sales data tracking? Based on G2 reviews, several products are used to centralize activity from multiple sales channels. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) -- reviewers frequently use it to track emails, calls, deals, tasks, and pipeline activity in one place, with repeated mentions of integrations across other business tools. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) -- users describe it as a central system for leads, opportunities, customer data, and cross-team sales activity, often highlighting integrations and a unified customer view. - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) -- recent reviewers highlight its ability to organize deals, emails, activities, reminders, and integrations in a clear pipeline-focused workflow. - [Gong](https://www.g2.com/products/gong/reviews) -- reviewers use it to capture calls, emails, meeting history, and account context, helping teams analyze customer interactions across channels. ### Which vendor offers real-time sales KPI dashboards? Based on G2 reviews, these products are often used for live visibility into sales activity and pipeline progress. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) -- reviewers repeatedly mention dashboards and reports for pipeline visibility, rep performance tracking, and monitoring KPIs in one place. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) -- users often reference dashboards for tracking deals, team activity, forecasts, and customer progress with real-time updates. - [Clari](https://www.g2.com/products/clari/reviews) -- reviewers highlight forecast views, pipeline visibility, and dashboard layouts that help teams monitor business performance and deal movement. - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) -- users describe visual dashboards and reporting that make it easier to track pipeline stages, activities, and sales performance trends. ### Which vendor provides AI-powered sales performance insights? Based on G2 reviews, these products are commonly mentioned for AI-assisted analysis and coaching. - [Gong](https://www.g2.com/products/gong/reviews) -- reviewers frequently mention AI summaries, call analysis, coaching insights, forecasting support, and surfacing risks or next steps from conversations. - [Clari](https://www.g2.com/products/clari/reviews) -- users describe AI-assisted forecasting, predictive views, and pipeline signals that help sales teams understand deal progress and expected outcomes. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) -- reviewers often cite AI-driven lead scoring, opportunity insights, automation, and reporting that support sales productivity. - [Substrata](https://www.g2.com/products/substrata-substrata/reviews) -- recent reviews emphasize AI-generated insights from conversations, buyer intent signals, and guidance that supports prioritization and deal strategy. ### What is sales analytics software? Sales analytics software helps teams organize and interpret sales activity, pipeline movement, customer interactions, and performance trends in one place. Across recent reviews in this category, users consistently describe these tools as a way to replace scattered spreadsheets and disconnected systems with clearer visibility into deals, forecasts, tasks, and team activity. Common use cases include tracking leads and opportunities, monitoring dashboards and reports, reviewing customer conversations, and identifying where follow-up or coaching is needed. Review themes also show that buyers value automation, centralized data, and easier reporting, while often noting that setup, customization, or learning the interface can take time depending on the product. ### How do teams use AI and automation in sales analytics? According to verified users, teams most often use AI and automation in sales analytics to reduce manual work and surface clearer next steps. Recent reviews repeatedly mention automated follow-ups, task reminders, call summaries, forecasting support, lead scoring, and faster access to account history or pipeline changes. Users also describe AI helping analyze customer conversations, identify risk signals, summarize meetings, and highlight where reps may need coaching. At the same time, reviews show a common theme that these features work best when the underlying data is organized well. Buyers often value the time savings and visibility, but they also mention a learning curve when adopting more advanced workflows, dashboards, or AI-driven insights. [ Clari ](https://www.g2.com/products/clari/reviews) By [Salesloft](https://www.g2.com/sellers/salesloft) [ 4.6/5(5,609) ](https://www.g2.com/products/clari/reviews) What do users say? Users consistently praise Clari for its ease of use and real-time visibility into sales pipelines, which significantly enhances forecasting accuracy and decision-making. The platform's integration wit Pros and Cons [ Ease of Use (722) ](https://www.g2.com/products/clari/reviews?qs=pros-and-cons)[ Limitations (186) ](https://www.g2.com/products/clari/reviews?qs=pros-and-cons) [ Substrata ](https://www.g2.com/products/substrata-substrata/reviews) By [Substrata](https://www.g2.com/sellers/substrata-221a11cc-8331-453c-b030-2fd1cd2f19ea) [ 4.9/5(1,098) ](https://www.g2.com/products/substrata-substrata/reviews) What do users say? Users consistently praise Substrata for its ability to provide deep behavioral insights that enhance communication and sales strategies. The platform's real-time analysis of emotional cues and buyer i Pros and Cons [ Accuracy (535) ](https://www.g2.com/products/substrata-substrata/reviews?qs=pros-and-cons)[ Learning Curve (307) ](https://www.g2.com/products/substrata-substrata/reviews?qs=pros-and-cons) [ Close ](https://www.g2.com/products/close/reviews) By [Close](https://www.g2.com/sellers/close) [ 4.7/5(2,055) ](https://www.g2.com/products/close/reviews) What do users say? Users consistently praise the ease of use and intuitive interface of Close, which simplifies lead management and sales processes. The platform's ability to integrate various communication tools into o Pros and Cons [ Ease of Use (819) ](https://www.g2.com/products/close/reviews?qs=pros-and-cons)[ Missing Features (244) ](https://www.g2.com/products/close/reviews?qs=pros-and-cons) [ Bigin by Zoho CRM ](https://www.g2.com/products/bigin-by-zoho-crm/reviews) By [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) [ 4.6/5(859) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews) What do users say? Users consistently praise the ease of use and affordability of Bigin by Zoho CRM, highlighting its intuitive interface that allows teams to quickly manage leads and track sales without extensive train Pros and Cons [ Ease of Use (256) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?qs=pros-and-cons)[ Missing Features (81) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?qs=pros-and-cons) [ Zoho ](https://www.g2.com/products/zoho-crm/reviews) By [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) [ 4.1/5(2,941) ](https://www.g2.com/products/zoho-crm/reviews) What do users say? Users consistently praise the user-friendly interface and customization options of Zoho CRM, which make it easy to manage leads and automate workflows. The platform's ability to integrate with other t Pros and Cons [ Ease of Use (271) ](https://www.g2.com/products/zoho-crm/reviews?qs=pros-and-cons)[ Learning Curve (112) ](https://www.g2.com/products/zoho-crm/reviews?qs=pros-and-cons) [ SAP Sales Cloud ](https://www.g2.com/products/sap-sap-sales-cloud/reviews) By [SAP](https://www.g2.com/sellers/sap) [ 4.2/5(1,002) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews) What do users say? Users consistently praise the seamless integration with other SAP systems, which enhances data visibility and streamlines sales processes. The platform's real-time insights and robust analytics capabi Pros and Cons [ Ease of Use (101) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews?qs=pros-and-cons)[ Learning Curve (86) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews?qs=pros-and-cons) [ CaptivateIQ ](https://www.g2.com/products/captivateiq/reviews) By [CaptivateIQ](https://www.g2.com/sellers/captivateiq) [ 4.7/5(3,488) ](https://www.g2.com/products/captivateiq/reviews) What do users say? Users consistently praise the platform for its ease of use and real-time visibility into commission tracking, which enhances transparency and trust among sales teams. The intuitive interface allows fo Pros and Cons [ Ease of Use (507) ](https://www.g2.com/products/captivateiq/reviews?qs=pros-and-cons)[ Learning Curve (80) ](https://www.g2.com/products/captivateiq/reviews?qs=pros-and-cons) [ IBM Planning Analytics ](https://www.g2.com/products/ibm-planning-analytics/reviews) By [IBM](https://www.g2.com/sellers/ibm) [ 4.4/5(257) ](https://www.g2.com/products/ibm-planning-analytics/reviews) What do users say? Users consistently praise the flexibility and integration with Excel that IBM Planning Analytics offers, allowing for efficient financial modeling and real-time data analysis. The platform's ability t Pros and Cons [ Efficiency (34) ](https://www.g2.com/products/ibm-planning-analytics/reviews?qs=pros-and-cons)[ Learning Curve (28) ](https://www.g2.com/products/ibm-planning-analytics/reviews?qs=pros-and-cons) [ Salesloft ](https://www.g2.com/products/salesloft/reviews) By [Salesloft](https://www.g2.com/sellers/salesloft) [ 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews) What do users say? Users consistently praise the ease of use and effective organization of Salesloft, highlighting its ability to streamline outreach and manage sales activities efficiently. The platform's integration w Pros and Cons [ Ease of Use (256) ](https://www.g2.com/products/salesloft/reviews?qs=pros-and-cons)[ Call Issues (164) ](https://www.g2.com/products/salesloft/reviews?qs=pros-and-cons) [ Looker ](https://www.g2.com/products/looker/reviews) By [Google](https://www.g2.com/sellers/google) [ 4.4/5(1,654) ](https://www.g2.com/products/looker/reviews) What do users say? Users consistently praise Looker for its user-friendly interface and ability to create interactive dashboards that simplify data analysis. The platform allows both technical and non-technical users to Pros and Cons [ Ease of Use (108) ](https://www.g2.com/products/looker/reviews?qs=pros-and-cons)[ Learning Curve (52) ](https://www.g2.com/products/looker/reviews?qs=pros-and-cons) [ Salesken ](https://www.g2.com/products/salesken/reviews) By [Salesken](https://www.g2.com/sellers/salesken) [ 4.9/5(396) ](https://www.g2.com/products/salesken/reviews) What do users say? Users consistently praise the product for its real-time feedback and ease of use, which significantly enhance sales team productivity. The AI-driven insights help reps improve their call quality and c Pros and Cons [ Helpful (11) ](https://www.g2.com/products/salesken/reviews?qs=pros-and-cons)[ Call Issues (2) ](https://www.g2.com/products/salesken/reviews?qs=pros-and-cons) - ‹ Prev‹ Prev - 1 - [2](/categories/sales-analytics?open_modal_url=%2Fproducts%2Finsidesales%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsales-analytics%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/sales-analytics?open_modal_url=%2Fproducts%2Finsidesales%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsales-analytics%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/sales-analytics?open_modal_url=%2Fproducts%2Finsidesales%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsales-analytics%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/sales-analytics?open_modal_url=%2Fproducts%2Finsidesales%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsales-analytics%26source%3Dcategory&order=g2_score&page=5#product-list) - … - [13](/categories/sales-analytics?open_modal_url=%2Fproducts%2Finsidesales%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsales-analytics%26source%3Dcategory&order=g2_score&page=13#product-list) - [14](/categories/sales-analytics?open_modal_url=%2Fproducts%2Finsidesales%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsales-analytics%26source%3Dcategory&order=g2_score&page=14#product-list) - [Next ›Next ›](/categories/sales-analytics?open_modal_url=%2Fproducts%2Finsidesales%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsales-analytics%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) [Digital Signage Software](https://www.g2.com/categories/digital-signage) [Talent Assessment Software](https://www.g2.com/categories/talent-assessment-software) [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking) [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation) Similar Categories - [CRM](/categories/crm) - [Sales Compensation](/categories/sales-compensation) - [AI Sales Assistant](/categories/ai-sales-assistant) - [Auto Dialer](/categories/auto-dialer) - [Contract Analytics](/categories/contract-analytics) - [Contract Lifecycle Management (CLM)](/categories/contract-lifecycle-management-clm) - [Contract Management](/categories/contract-management) - [Customer Revenue Optimization](/categories/customer-revenue-optimization) - [E-Signature](/categories/e-signature) - [Field Sales](/categories/field-sales) - [Other Sales](/categories/other-sales) - [Partnerships Management](/categories/partnerships-management) - [PreSales](/categories/presales) - [Quote Management](/categories/quote-management) - [Revenue AI Platforms](/categories/revenue-ai-platforms) [Browse Sales Analytics Themes](/categories/sales-analytics/themes) ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung") JJ Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung) Updated April 10, 2026 Sales analytics software reports on CRM data to reveal sales insights and forecast future performance, giving sales teams and managers visibility into activities, identifying high or under-performing salespeople, products, and communications, and enabling more predictable, data-driven sales strategies. ### Core Capabilities of Sales Analytics Software To qualify for inclusion in the Sales Analytics category, a product must: - Automate and visualize sales pipelines with customizable stages, risk factors, and scoring methods - Report on the performance of salespeople, products, methods, and other available data - Forecast sales numbers based on pipeline factors ### Common Use Cases for Sales Analytics Software Sales managers and revenue operations teams use sales analytics software to make informed decisions and optimize sales performance. Common use cases include: - Tracking pipeline health and identifying deals at risk of stalling or churning - Measuring rep and team performance against quotas and historical benchmarks - Forecasting revenue based on pipeline stage, deal velocity, and win rates ### How Sales Analytics Software Differs from Other Tools Sales analytics products access data solely from sales tools, with core functionality focused on analyzing sales information specifically. Organizations seeking insights across a wider range of business data may opt for [business intelligence software](https://www.g2.com/categories/business-intelligence), which provides cross-functional analytics beyond the sales domain. Sales analytics systems are typically implemented on top of sales force automation and CRM systems and use existing data to surface insights, though some serve as both the CRM system of record and the analytics tool. ### Insights from G2 on Sales Analytics Software Based on category trends on G2, pipeline visualization and sales forecasting accuracy stand out as the most valued capabilities. Improved forecast confidence and better visibility into rep performance stand out as primary drivers of adoption. Top Tools at a Glance | | AI-native pipeline analytics inside Salesforce | User Review "Scalable CRM for Modern Enterprise Sales Teams" | | | CRM-native pipeline analytics with marketing-handoff visibility | User Review "Highly Customisable, but Easy to Underutilise Without Training" | | | Conversation intelligence with AI-driven deal coaching | User Review "Brilliant AI, Extremely Intuitive Platform" | | | Visual pipeline analytics with deal-stage conversion tracking | User Review "A great visual and customizable CRM with Room for Label Improvements" | | | Salesforce-native forecast inspection and pipeline analytics | User Review "Clari Platform Review from a RevOps Perspective" | | | Conversation intelligence for buyer intent signals | User Review "Caught a silent deal-breaker using Q for Email and SoundWave" | | | Outbound sales activity tracking with unified communications | User Review "Lightweight CRM with Strong Lead Gen, Needs Reporting Enhancement" | | | Visual deal-stage analytics replacing spreadsheet pipelines | User Review "Excellent CRM for Managing Business Leads Efficiently" | | | Zoho-native pipeline analytics with Blueprint-enforced data | User Review "A Cost-Effective, Turnkey CRM Solution" | | | SAP-native lead-to-cash pipeline analytics | User Review "A great and powerful software with a learning curve" | * * * Show More * * * ## How Do You Choose the Right Sales Analytics Software? ### What You Should Know About Sales Analytics Software ### What is Sales Analytics Software? Sales analytics software estimates the likelihood of sales outcomes using algorithms based on existing [CRM software](https://www.g2.com/categories/crm) data. In other words, sales analytics tools are meant to simplify sales forecasting and present predictive sales data in the form of statistical datasets and reports. Data is collected, modeled, analyzed, and then deployed within the tool in a readable manner that sales teams can filter and analyze. One of the major perks of sales analytics software is the ability to automate sales pipeline pattern tracking, eliminating the time-consuming task of tracking this data manually via spreadsheets. In terms of forecasting, teams can analyze pipeline activity over a period of time and compare multiple forecast models without the hassle of manually building a report. Key Benefits of Sales Analytics Software - View sales data in a variety of different ways - Improve sales forecasting - Evaluate sales performance more precisely - Identify challenges encountered by your sales team - Manage your sales pipeline and solve problems before they arise ### Why Use Sales Analytics Software? This type of tool ultimately helps sales teams make more successful decisions. It also helps teams analyze their overall sales process and recognize better sales opportunities. Compiled datasets can be used to examine pipeline insights in an effort to understand where sales are being lost, which industries generate the most success, and which sales tactics are most effective. While this feature is the lifeblood of the tool, there are a few other reasons to implement a sales analytics software: **More quick wins —** Sales analytics help visualize sales projects and cross-selling opportunities that are considered easy to win based on forecasting patterns and pipeline location. This data helps sales teams prioritize projects that are most likely to make it through to the end of the pipeline and ultimately become a customer. The datasets also visualize the potential for risky sales, allowing managers to spend more time planning and analyzing the correct pathway to a win. **Team analytics —** Not only do sales analytics tools help visualize sales data, but they also measure team analytics. Sales managers are able to keep track of the progress and performance of each sales team member, easily identifying the most successful team members and the efficiency of the team overall. [Sales gamification software](https://www.g2.com/categories/sales-gamification) can typically be integrated with sales analytics software for additional team motivation. **Integrations —** Sales analytics solutions easily integrate with other types of sales software offerings. By integrating with other sales software tools, you will also likely be able to simplify the workflow of your sales team. Rather than having several different tools open at a time, all of the information from all of your software will be accessible from one spot. ### Who Uses Sales Analytics Software? Sales analytics software is, unsurprisingly, a big asset to sales teams as a whole. Depending on the department, the tool is helpful in a variety of ways: **Sales representatives —** Sales teams use sales analytics tools for forecasting sales outcomes, which efficiently helps with prioritizing easy versus difficult sales projects and helps measure the potential of closing sales. **Sales operations —** Sales representatives often use sales analytics on their own, but sales operations teams help representatives filter and understand the effectiveness of particular datasets and help convey project success, where needed. The goal of sales operations teams is to help representatives focus on selling, so operations teams typically handle the project management and training with the tool depending on the experience representatives have with understanding the datasets involved. **Sales managers —** Sales managers are able to keep track of the progress and performance of each sales team member, easily identifying the most successful team members and the efficiency of the team overall. ### Sales Analytics Software Features **Dashboards —** Sales analytics tools differ in the type and customizability of their dashboards. Some products offer dashboards that are highly dynamic, allowing you to view data in a large number of ways by segmenting information. Others have dashboards that are more static, so sales teams cannot customize them. These options are often less expensive and typically easier for sales representatives to manage. **Forecasting analytics —** Forecasting analytics alleviates human error by automating forecasting predictions and eliminating the need for modeling manually via spreadsheets. The forecasting features provide informative datasets in a visual format to help sales teams predict sales outcomes. **Mobile capabilities —** Sales teams, especially outside sales teams, are often on the go and rely on mobile phones to take care of a lot of their sales functions. Many solutions offer dataset visualization across multiple platforms, including mobile. **Lead analytics —** A beneficial use for sales analytics software is predictive lead scoring, which identifies trends in the customer pipeline and uses these trends to predict how far along a lead is in the pipeline. This allows sales teams to qualify and prioritize opportunities based on which leads are most likely to close. This feature works similarly, and can be integrated with, [sales intelligence software](https://www.g2.com/categories/sales-intelligence). ### Trends Related to Sales Analytics Software **AI capabilities —** While sales analytics tools already incorporate machine learning algorithms to evaluate sales performance, as well as predict future sales outcomes, artificial intelligence (AI) is gearing up to make a bigger impact on the tool and sales software in general. AI is predicted to help incorporate more real-time insights for more on-demand sales opportunities. With real-time models and instant datasets, sales teams can make more sales in shorter periods of time without additional manual effort. ### Software and Services Related to Sales Analytics Software [**Predictive analytics software**](https://www.g2.com/categories/predictive-analytics) **—** Predictive analytics software is a tool used to create algorithmic statistical datasets based on historical data patterns to better understand customers, products, and partners. It also helps identify potential risks and opportunities for a company overall. [**AI sales assistant software**](https://www.g2.com/categories/ai-sales-assistant) **—** Like sales analytics software, AI sales assistant software is also a time-saving tool for sales teams. The software’s main features include automating tasks and processes like lead qualification, lead follow-up, pipeline management, forecasting, meeting scheduling, and data entry.