CN

Craig N.

C

Mid-Market (51-1000 emp.)

3/2/2021

"Playbooks is improvement"

4.5/5

What do you like best about InsideSales?

No loss of data of what we write in notes, and no lost trip loggings Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

Could have more selections on disposition Review collected by and hosted on G2.com.

GG

Gerardo G.

Mid-Market (51-1000 emp.)

11/10/2020

"Xant Review"

5/5

What do you like best about InsideSales?

Helps organize my day by the play and time that I need to reach my customers. I can organize by play letting me use similar talk tracks in sales. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

Not a lot of downsides, some technical issues like call delay but overall it works great Review collected by and hosted on G2.com.

AK

Anne K.

Renewals Territory Representative

Enterprise (> 1000 emp.)

11/11/2020

"XANT Playbooks is okay."

4/5

What do you like best about InsideSales?

I like using the click to call feature on XANT Playbooks that's tied to our Salesforce system. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

I don't like using XANT Playbooks to send emails necessarily because it's more cumbersome than just sending a regular email through our Microsoft Outlook system. Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

3/2/2021

"XANT Playbooks"

5/5

What do you like best about InsideSales?

The email templates help the work flow and day to day get done faster. Easy to create and use. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

Sometimes plays can get overwhelming if you happen to import quite a bit of records. Review collected by and hosted on G2.com.

AL

allison l.

Enterprise (> 1000 emp.)

8/10/2020

"Great For Business"

4.5/5

What do you like best about InsideSales?

I love that playbooks allows you to take notes about your call. I love that its smart enough to figure out which numbers usually work or don't and if its a duplicate. That's super helpful when making calls. I love that you can send an email according to the most frequent opening time of the sender. so smart! Over all just super well thought out and easy to use Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

I wish that you could take notes while you were on the call and I wish there was a chronological order call log that you could look back on, like on a cell phone. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

2/3/2021

"Simple & easy to use"

4/5

What do you like best about InsideSales?

I have all my leads in one place, have my task for the day planned, nice and simple. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

There are a couple of errors, for example, the formatting of emails is not the best, sometimes it messes up and a wrong formatted email is sent out to customers without showing any signs in XANT. Review collected by and hosted on G2.com.

JM

Jose M.

Small-Business (50 or fewer emp.)

8/30/2020

"Xant playbooks Attractive and broad intelligence."

4/5

What do you like best about InsideSales?

This is a cadence-based sales platform with artificial intelligence. This provides you with a strategic guide so that you can make a better interaction with customers, in addition to having greater efficiency and effectiveness by providing artificial intelligence information on how, when to establish communication and to whom to sell. In short, it allows you to connect with potential customers, warm and cold. It is easy to use and its interface is clean and organized. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

Our experience has been satisfactory and the results obtained very good, more than we expected. However, they should improve the moment when we are on a call and no email can be sent and we have to wait for it to finish. This could provide better performance to the user within the platform. Review collected by and hosted on G2.com.

Recommendations to others considering InsideSales:

It is a great tool for any sales department, you can increase the number of decision makers with whom you can communicate day by day. Your work team gets better performance and functionality, it will even be more intuitive and you will save a lot of time. Fully recommended. Review collected by and hosted on G2.com.

What problems is InsideSales solving and how is that benefiting you?

We use playbooks in the sales department to track cadence and thus have greater fluidity in each monitoring of the accounts that enter our portfolio. It's great to be able to see which accounts to call or email each day. We obtain a greater organization of potential clients, our entire team has a work flow and time savings that we can channel into other areas of the company. It is easy to use and its interface allows us to navigate easily, we can even insert our own personalized templates in the email part. Our results have been gratifying Review collected by and hosted on G2.com.

UF

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

2/11/2021

"Xant/Playbooks automated my whole process"

5/5

What do you like best about InsideSales?

That I don't have to think about what to call next. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

Nothing really, it works great for me. In conjunction with salesforce, you can't ask for more. Review collected by and hosted on G2.com.

Recommendations to others considering InsideSales:

It will make your entire process much easier and more efficient. Review collected by and hosted on G2.com.

What problems is InsideSales solving and how is that benefiting you?

It schedules the calls for me, it tells me when it's time to send an email and I can send it. I have gotten call backs just from the emails. Review collected by and hosted on G2.com.

CT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

8/26/2020

"XANT Playbooks helps keep me organized"

5/5

What do you like best about InsideSales?

How I can easily move on to the next account without having to go back and fourth between screens as well as the simple yet effective templates for emails. I like how it notifies me when clients have opened any email that I have sent as well. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

How it jumps back to the previous day while making calls yet I have other accounts sitting for a week or two that I have not touched where I have to go back and manually select which account to call. Also, sometimes when I talk for over 4 minutes, XANT does not record my call as a conversation. I also experience sometimes XANT being answered on the screen but it does not ring to my cellphone where I then have a three minute voicemail. Sometimes the quality of the phone is static or there is no dial tone at all. Review collected by and hosted on G2.com.

Recommendations to others considering InsideSales:

If you want your team to become more self motivated and organized where they are able to track their own progress then I suggest investing in XANT Playbooks. I am currently at a company where I have to hit certain numbers on a daily basis. When I first started, I would have millions of tabs open to make calls, emails, tasks, which would slow me down and slow my work performance down drastically throughout the day. Now I just click one arrow and have the system work for me. Playbooks is very user-friendly and it is a great tool to implement when driving sales and business. Review collected by and hosted on G2.com.

What problems is InsideSales solving and how is that benefiting you?

The benefits of XANT Playbooks for me would definitely be the email templates. Most clients are so busy that they can't answer their phones on the job so being able to skip plays and send emails with two clicks makes my day and job that much easier with the convenience of Playbooks. I also come across clients who tell me they never received any email from me when I indeed saw that the email was opened which this then allows me to know that the client is not serious in doing business. If an email bounces back I also like how the system notifies me or when I make calls the phone number is already verified through XANT Playbooks. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

8/26/2020

"Sales Campaigns"

4.5/5

What do you like best about InsideSales?

I like how massive the tool is , in terms of number of contacts and points of reach to each of them (email, call, video etc) . I also like how the tool is easily integrated with other tools such as salesforce, cellphone and directory. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

I dislike when I have to edit the format of an email because it is not intuitive how to change the font size or style or how to add an image or video right away inside the template. Review collected by and hosted on G2.com.

Recommendations to others considering InsideSales:

Be organized to take advantage from all the tools that XANT can offer Review collected by and hosted on G2.com.

What problems is InsideSales solving and how is that benefiting you?

I have to cover a great region (LATAM) and it allows me to do the follow ups for each customer within each region and see where they are and their timezone so I know when it is the best momento to reach out. Besides it allows me to track my process with the notifications. Review collected by and hosted on G2.com.