MD
McKenna D.
Enterprise (> 1000 emp.)
"XANT is easy to use, user friendly, and helpful."
5/5
What do you like best about InsideSales?

XANT is simple to navigate and gives helpful tips. It gives me the ability to easily see my tasks and what needs done next. It has many calling options and allows me to choose how I want my number to be viewed. It gives me the ability to upload my contacts, which is also a beneficial feature. The dashboard is user friendly and simple to use as well. It gives great support and feedback if I am in need of any help. It has many features that businesses and individuals can utilize. It also has email features that are helpful and easy to use. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

XANT is sometimes slow and occasionally doesn't track dials correctly. Sometimes it will call the wrong number. Sometimes upon hanging up a call, it will slowly load for longer that I would like. This keeps me from being able to call customers quickly and efficiently. Sometimes it associates the wrong name with the wrong number. I have also noticed some downtime with the application a couple of times. I assume this occurs when there are many users at once or if the application feels overloaded. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Using SalesConnect and PlayBooks Daily"
5/5
What do you like best about InsideSales?

This integration provides a seamless and easy way to: integrate the result of an outbound call, schedule a follow-up, task, purge a suspect that does not qualify as a prospect, and then launch your calls that are tracked and the results viewable in your Dashboard. In all the years of using SalesForce.com by far this is the easiest one to adopt and master. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

We had an upgrade that for awhile resulted in orphans, a contact coming up in Playbooks but missing the Account information in SalesConnect. But we were able to manage the purging out of records and now everything is running very well. Review collected by and hosted on G2.com.

Yajaira G.
YG
Yajaira G.
Sales Development Representative
Enterprise (> 1000 emp.)
"Xant is very helpful in making sure things don't fall through."
5/5
What do you like best about InsideSales?

The task reminders and how easy it is to import people into plays as well as sync them from SF. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

That it deletes data once a play is not successful or deleted. Sometimes I would like to add to plays or call people twice even if it is not in the exact order. Review collected by and hosted on G2.com.

RA
Rashvi A.
Business Development Executive - sales
Enterprise (> 1000 emp.)
"Its a great tool for follow ups with the customers"
5/5
What do you like best about InsideSales?

Automated follow up emails which goes to the customers on time, and mass emailing to large number of audience/customers. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

I can Only Select one time in a day to do mass emailing...it should have more options. Review collected by and hosted on G2.com.

Antonio R.
AR
Antonio R.
I
Enterprise (> 1000 emp.)
"Playbooks is Amazing"
5/5
What do you like best about InsideSales?

I Love Playbooks it is absolutely amazing. It makes things so much easier doing my job. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

There is nothing that i dont like about this system it is great. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great Tool, keeps all info handy and allows accurate tracking of all actions taken"
4.5/5
What do you like best about InsideSales?

Tool allows to have all the information required to have a better understanding of the lead progression, it is great how the tool displays all interactions in a timeline easy to access and review. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

Filters sometime may act up and will have to go back or log out to make it fully operational again. This could be due to updates on our end. Review collected by and hosted on G2.com.

JG
Jonathon G.
Mid-Market (51-1000 emp.)
"Playbooks has helped me stay organized and increased my efficiency."
5/5
What do you like best about InsideSales?

That it gives you a list of accounts to contact daily, which helps keep me organized. It is easy to use and to switch between customers, which I have found allows me to be much more efficient day to day. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

That an email is required to be either completed or skipped after each customer is contacted. This might be something that my company has chosen to include in our plays, however I find myself wasting time having to skip emails for customers that do not have one on file. Review collected by and hosted on G2.com.

Kyle C.
KC
Kyle C.
Director of Global Sales
Small-Business (50 or fewer emp.)
"Automated features in emails and scripts are GREAT!"
4.5/5
What do you like best about InsideSales?

I'd the opportunity to make use of Xant for this the first job of mine. 2 many years without it, I cannot believe I went. I do not need to think about the day of mine, because Xant organises it for me personally, I do not have to manipulate every e mail because Xant informs me what you should say. The Playbook is very easy and simple to use as they're automated. Cannot speak high enough. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

I do not believe I could name something about Xant that I do not like. It's very easily incorporated with all my other instruments and systems and also makes my day time simple and thoughtlessly organised. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Interesting data verification and smartsend potential. Very hard to use effectively."
2/5
What do you like best about InsideSales?

Data verification is great. Smart send seems to be helpful. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

AB testing is pretty much non existent. Having used Outreach in the past it's very hard to use without good AB testing functionality. Review collected by and hosted on G2.com.

Felicia K.
FK
Felicia K.
VP Marketing Communications
Mid-Market (51-1000 emp.)
"Reach your crucial clients exactly when needed."
4.5/5
What do you like best about InsideSales?

Because it will keep my day-to-day calls organised, I like Playbooks. Perhaps the best thing for me personally is the ability, based on a certain feature or objective, to create individual games for a number of accounts. Besides the assistance of Playbooks, additionally, it removes the risk for many clients to be neglected for too long, or perhaps for me being powerless to monitor a combination of emails and calls. I cover a considerable amount of a large number of clients and think that these functions in Playbooks have contributed to the good results of my account control. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

In Playbooks there is nothing I do not like since I feel it is a very well thought out application. Perhaps that could be the emails in case I actually considered a drawback. It is not as easy as writing as well as driving Playbooks emails as that from Outlook, but I feel that is essentially small price to purchase all organised calls and messages. Review collected by and hosted on G2.com.