MH

Mohammad H.

Sales Associate

Enterprise (> 1000 emp.)

2/3/2021

"XANT Experience"

4.5/5

What do you like best about InsideSales?

Clarity of Voice, ease of dialing and fast connect. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

The process of dialing could be better streamlined, meaning less number of clicks. Review collected by and hosted on G2.com.

UB

Verified User in Broadcast Media

Enterprise (> 1000 emp.)

1/28/2021

"Saves so much time and makes it easy to sell"

5/5

What do you like best about InsideSales?

Xant has everything you need in sales prospecting Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

Software crashes rarely, it happened only couple times but can be annoying Review collected by and hosted on G2.com.

Recommendations to others considering InsideSales:

Work smarter not harder, let XANT do the hard part. It really helps me in my day to day part. Review collected by and hosted on G2.com.

What problems is InsideSales solving and how is that benefiting you?

It helps me save time on finding the right email or thinking the next step. It does everything for me. I would say it saves me at least 3 hours a day, wonderful! Review collected by and hosted on G2.com.

JB

James B.

Small-Business (50 or fewer emp.)

6/8/2020

"Playbooks Dialer and Xant"

4.5/5

What do you like best about InsideSales?

Playbooks has a lot of positive features: Sales Cadence Selection, Dispositions of calls, Reporting. I don't think I like just one feature the best. Its ability to adapt to unique business styles and processes makes for a very complete dialer. Not just needed for Sales but can be used for Order Processing as well. I should also mention support is fantastic. And my implementation team was the best! Michael and Jaden were two of the most professional individuals I've had the pleasure of working with from another company. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

There have been a few missing features that I feel should have been released on product rollout. These features should eventually be implemented and when they are, the platform will be the best in the industry by far. I also dislike that you can't quickly assign out leads. It is a bit tedious to come up with a solution to assign out bulk leads, or just change one. Review collected by and hosted on G2.com.

SJ

Shayla J.

Small-Business (50 or fewer emp.)

11/10/2020

"PLAYBOOKS REVIEW"

5/5

What do you like best about InsideSales?

I ABSOLUTELY LOVE PLAYBOOKS. IT IS AN EASY AND SIMPLE SYSTEM, PROVIDED WITH ALL THE NECESSARY TOOLS TO BE SUCCESSFUL IN MAKING OUTBOUND CALLS TO PROSPECTS AND MANAGING THEIR ACCOUNTS. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

THE ONLY DISADVANTAGE IS WHEN PLAYBOOK RUNS SLOWLY OR FREEZES UP. THIS CAUSES FOR ME TO NOT BE AS TIME EFFICIENT AS I WOULD LIKE TO BE ON A CONSISTENT BASIS. Review collected by and hosted on G2.com.

ET

Ethan T.

Small-Business (50 or fewer emp.)

6/5/2020

"Good tool for Inside Sales Teams"

4/5

What do you like best about InsideSales?

Phone number spoofing and email tracking Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

Minor call quality issues but not too bad Review collected by and hosted on G2.com.

Recommendations to others considering InsideSales:

It's a great tool to use to enable greater control over your Sales Team's activities so that managers can track their teams day to day calls and emails and evaluate the performance based on those metrics. You can also record calls which enables you to do call review sessions and have more transparency in that regard as well. Review collected by and hosted on G2.com.

What problems is InsideSales solving and how is that benefiting you?

The ability to send mass emails and track if prospects are opening my emails and sharing internally or not. This allows much greater information gathering to reach a wide audience and gauge their overall interest in our products and services. We can also spoof phone numbers which allows me to connect with more prospects, especially when I am cold calling people.

Another great feature is the ability to streamline my workflow during the day so I don't have to think about who to call next because it tells me how many tasks I have for that day and I can quickly email and call more people than having to manually search each person in SalesForce. Review collected by and hosted on G2.com.

PF

Pedro F.

Business Development Specialist

Mid-Market (51-1000 emp.)

6/5/2020

"A "must have""

5/5

What do you like best about InsideSales?

Playbooks lean and clean look denounce its spirit. It's intuitive, fast and client oriented. One of the most stable tools I had the pleasure of using in 20 years of experience in client management. The leads always find the right path thru the sales funnel.

I was skeptical when "we" first met, but he promised, and he delivered. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

Nothing to be honest, now I'm just waiting to view the insights at full throttle.

For some people the graphic interface scheme could be a problem.

I would make available diferent themes with diferente colour schemes.

The Reference Notes don't allow paragraph which is the only step back I find. Review collected by and hosted on G2.com.

Recommendations to others considering InsideSales:

I would recomend a demo and a test.

From my point a view its a option to consider if lead management is a issue inside the company or organization. Review collected by and hosted on G2.com.

What problems is InsideSales solving and how is that benefiting you?

CTI interface and routing the leads thru the qualification and sales process.

At the moment the playbooks is still in a ongoing process of development, so we are still discovering new possibilities every day.

On and on the lead management was the top priority when introducing Playbooks and until now its a win. Review collected by and hosted on G2.com.

UB

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

1/28/2021

"Productivity to the max"

4.5/5

What do you like best about InsideSales?

Multiple touches a week per prospect, easy peasy. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

Time zones aren't always accurate for number. Review collected by and hosted on G2.com.

Recommendations to others considering InsideSales:

I haven't missed out on contacting someone due to this product. It makes sure everyone in my sales funnel is contacted. Review collected by and hosted on G2.com.

What problems is InsideSales solving and how is that benefiting you?

Making sure no prospects go untouched. Have realized that you can figure out what works best for each person, email is better for some, but others really prefer the personal touch of a call. Review collected by and hosted on G2.com.

MS

matt s.

Enterprise (> 1000 emp.)

6/3/2020

"Better than I expected"

5/5

What do you like best about InsideSales?

Easy to rapidly get through calls and emails. i also love being able to see if people read my emails. i can sit down and get through more work in one hour than i was able to get done in 4 hours while using our previous system at athenahealth Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

ive only had issues with inbound calls / transferring. the problem i have sometimes is that i will be on a call, and inbound call will come, but i wont be able to hear the person from the inbound call if i hang up on the other line. other than that i cant say there is a whole lot of problems that i have seen while using playbooks/xant. Review collected by and hosted on G2.com.

UR

Verified User in Research

Mid-Market (51-1000 emp.)

4/28/2021

"my planner for someone that doesnt use a planner"

4.5/5

What do you like best about InsideSales?

the daily tasks. keeps my calls organized Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

The email option. Needs more functions and better integration with google. Review collected by and hosted on G2.com.

UE

Verified User in Education Management

Enterprise (> 1000 emp.)

8/17/2020

"Xant is a wish come true for anyone in sales or customer success!"

5/5

What do you like best about InsideSales?

I love being able to determine/customize the steps of the play and then knowing where each customer is in the play. But, I think what I love the most is knowing when a customer has opened my message and that they can schedule a meeting with me through Xant, and that meeting is tracked in Sales Force. Review collected by and hosted on G2.com.

What do you dislike about InsideSales?

I'd like more flexibility on skipping steps. Review collected by and hosted on G2.com.

What problems is InsideSales solving and how is that benefiting you?

It saves so much time not having to go back and forth with a customer trying to schedule a meeting, and it lets me control my schedule when I can block out my calendar for other activities that are outside of customer meetings. So, time management. Secondly, proving customer engagement. Xant allows me to know when a customer has engaged with my outreach. Oh! being able to call direct from Xant and have custom voice mails ready is such a time saver. Review collected by and hosted on G2.com.