Insider’s orchestration tool, Architect, is handsdown the best. It helped track our customers at each touchpoint and engage and deliver them hyper-personalized messaging at the right time. This ensured customers felt more connected to our brand and spent more time navigating our offerings which resulted in more sales. Recommendations was an icing on the cake which ensured a higher average order value per cart. Website and Mobile App helped us create a minimalistic, clean looking, cohesive look. All in all it has all contributed to a higher user engagement rate and higher sales.

All we can say is we are mighty impressed with Insider - especially Architect - The Journey Orchestration Tool. Will happily recommend Insider.

The user engagement on our website was at an all time low and bounce rates abnormally high. We soon relaized though are MobileApp was easy to navigate the website was not. More than often people could not find what they were looking for on our website and hence the high bounce rates. Insider’s Growth Team tailor made the right toolkit for us - WebSuite , MobileApp, Architect, and Recommendations. The results of harnessing the capabilities of these powerhouse of tools left us amazed. Our bounce rates reduced by 80%.

Mobile app made our application more user-friendly and responsive to customers

Architect tracked and analyzed all our customer touchpoints, decreasing our churn rate.

Web Suite’s DIY templates helped us to sync our campaign designs for all 3 platforms (Mobile, Desktop, and Tablet).

An increase in built-in templates, particularly relevant fro the finance sector would be amazing. But their customization is so simple and efficient that our campaigns achieved all our goals.

Insider offers a really great option of testing out whatever you want during the POC, and this is a great time to fully understand the ins and outs of the products. Make the most of this period and you’ll start seeing remarkable results in no time.

Web Suite’s personalized recommendations decreased our bounce rate by 58%.

27% revenue uplift with back-in-stock push notifications.

Mobile app by Insider increased our subscriber base by a staggering 51%

Web Push, sharpening our user engagement and increasing our conversion rates.

The Web Suite is revolutionary because it offers a comprehensive approach to dynamic content customized for every visitor and website optimization.

By providing our users with timely and appropriate notifications, Insider's Web Push enables us to engage consumers in a proactive manner.

We were able to design filters with Web Suite by Insider that made product discovery easy.

Insider rises to the occasion when it comes to providing tailored experiences.

The Web Suite ensures seamless website management with adaptable content and optimizes operations, saving time.

Web Push addresses communication issues strategically by providing tailored notifications that improve our user engagement and conversion rates.

I like the level of support that the Insider team gives to its partners. The team walks you throughout the process, from ideation to integration to implementation of tools. Before we started working with Insider, we were not able to deliver great UX to our web and app users.

With the Insider team’s suggestion, we decided to revamp our website and add certain solutions like countdown timer, coupons etc. As we run numerous special discount and limited time offers like ‘bulk buy’ and ‘frequently bought together products’ on a regular basis, we implemented a countdown timer on our website which helped us create FOMO amongst our customers and nudged them to purchase our products before the offer ends.

Also, we wanted to optimize category navigation on the homepage. Their growth consultants recommended the use of Hamburger Menu - it’s a kind of secondary menu overlay which helped us grab the attention of our users and made it easy for them to redirect to relevant pages. Within the first month, we saw that our conversion rate on the website increased by 2.5% and on the app, it grew by 3.2%.

The price is somewhat higher though after seeing the results, I can definitely say that it’s worth the investment.

Since there are a number of products listed on our website and app, Insider has helped me place products under relevant categories. By implementing Insider’s tool, I have seen significant growth in conversion rates and above all, my customers are finding it quite easy to find the products that they are actually looking for. All the implementations made user experience smooth and seamless on websites as well as the mobile app.

I’ve been working with Insider for almost a year now and found it to be truly amazing as it has helped me accelerate my marketing efforts and drive exceptional results. Before using its tools, I was struggling to boost conversion rates on the website and mobile application. I observed that people were visiting our website and app but churning without making any purchase.

After understanding this challenge, the account managers at Insider proposed running Social Proof campaigns. It’s their conversion tool that taps into the psychology of the customer, analyzes their behavior, and then displays relevant products which other customers have viewed, bought, and reviewed.

Another change that Insider suggested to me was changing the color of the ‘Add to Cart’ button from red to green as it makes the CTA stand out. This minor color change improved the CTR on site and app by 3%. By running Social Proof campaigns on my website and app’s product pages, I was surprised to see the results.

The conversion rates went up by 10% and that too in just a month. Indeed, this platform has done wonders for my business and I’d love to use its other tools in the future.

The integration definitely took a while as it was a bit difficult to understand the tools. But with Insider’s support, it seemed to be a cakewalk. Indeed, Insider has great solutions and a wonderful support team. Would definitely recommend this to others.

With Insider, I got a better understanding of the fact that even a small change can make a big difference. Simply a color change in add-to-card from red to green improved my CTR. Other than Social Proof, I also used Insider’s web and mobile push functionality to send out notifications like discount offers, alerts about pending cart items, and back in stock items to my customers even when they’re not browsing through the website or using the app. With push messaging functionality, I was able to nudge them to make a purchase and bring them back on the site or app. This reduced the customer churn rate and boosted engagement as well as conversion rates. Very helpful tool must say!

The tools don't necessitate a great deal of guidance to comprehend and use them. The Insider team provides outstanding support and is always willing to offer us additional information on all the tools we have been using.

We have seen a solid improvement in website traffic since we started using their suite of website products. We have been able to generate more leads from our website, show relevant recommendations, and boost conversions by getting users to visit more often by showing personalized experiences. Overall, it’s worked out quite well for us.

An expanded support team would have maybe included a more diversified and innovative viewpoint. However, there are no issues with the tools, their results, or the support personnel.

Despite executing numerous campaigns, we had minimal sales and conversion rates. We applaud Insider's conversion suite and web push notification tool for aiding us in providing adequate products to the ideal customers at the correct intervals. We were able to develop a campaign on our website homepage that featured tailored suggestions thanks to Insiders' sophisticated suites. Our consumer conversion rates significantly increased, as a result, leading to more purchases and strong sales figures.

Insider’s InStory is truly remarkable in terms of its features and capabilities. We’ve witnessed great results with our mobile website engagement and conversion metrics. Also, the integration process was undoubtedly quick and fuss-free for us as their team assisted us throughout.

Our website experience saw a massive facelift once we started using Instory on our mobile website as users really liked the concept and started engaging more and more.

Initially, it was a bit difficult for us to understand and implement the tool. However, with the support of Account Managers at Insider and continuous usage of the tool, we were able to overcome this challenge.

Providing the best possible experiences to our website visitors is our top-most priority. Most of our interactions with our customers were taking place on mobile websites, so the marketing team at our company had their major focus on showing relevant and compelling content in order to maximize revenue through this channel.

We decided to use the InStory tool by Insider that’s inspired by channels like Instagram, Snapchat etc. Leveraging this tool, we were able to deliver more immersive and gamified mobile web experiences to our customers. The tool enabled is to add relevant brand stories for individual users, including new arrivals, best picks, and last-minute offers. As a result, we succeeded in creating personalized story collections for our mobile visitors, which further helped us boost our overall conversion rate.

Within two weeks of using Insider’s customer journey orchestration product, Architect, we successfully got 4% of our users to complete their first investment with us. This is an express period for customers to close on a significant process like investing, and we believe this is one of the fastest anyone in the finance industry has achieved.

Insider is a multi-purpose and hassle-free platform that supports recommended segments for which we can fine-tune personalization. Their customer support team is also to vie for, with competent service that truly stands a notch above the rest in the industry.

The gamified templates on Insider are a refreshing experience for us in the finance industry. We see how our user base has engaged better with us since we started teaching these elements into our customer experience, and it has been rewarding for us. We have achieved incremental conversions of up to 6% from using gamification provided by Insider.

Our daily operation tends to get affected when the advanced analytics goes off. Additionally, aware of the heavy base that Insider occupies, which sometimes affects the long wait loading. It would be a lot better if it stayed on throughout.

We wanted to reduce user abandonment after KYC, and encourage them to complete their verification and make their 1st investment with us. Insider’s customer journey flows are easy to create and personalized to generate the desired results we want. We like seamlessly communicating with our users on multiple channels automatically, simply by creating and running personalized customer journeys for different segments.

We used to think B2B marketing can’t be very exciting and we can only do so much about it. But Insider completely turned that around for us. With Insider, we have unlocked the fun, engaging and exciting side of B2B marketing that is full of possibilities and growth that pleases us. Their products are top-class and they have a support team that we can’t help but love. They truly feel like one of our own, and we have had the most splendid marketing experience that one could desire.

Nothing. Insider is quite close to perfection, in our opinion. The recommendation would be to add an user manuel showing tips tricks

Insider is a great marketing partner to have, not only for today but for tomorrow. We see the ability to grow as a company alongside Insider as they grow, and we think Insider has a lot to offer for businesses around the world.

We wanted a solid, reliable way of reaching out to our customers across different channels, send them helpful content, be in constant communication with them to encourage them to keep coming to us for more. Insider’s Architect, in combination with Web Push and their web and mobile suite have been awesome for us. We love being able to personalize our website using Insider’s products

Their architect journey builder is phenomenal! Sending push notifications using Insider has been incredibly successful for us, with the number of active users on our app increasing 4.3x times. The push campaigns have all generated high engagement and conversions for us. We also really like being able to easily duplicate the best versions of these into another funnel and do it all without a hitch. All in all, Insider is a phenomenal performer when it comes to marketing technology, and we are convinced this is the best choice available today.

They are still working on their WhatsApp product, but the other channels are superb!

Experimentation is one of the most important things for us as a growing sharia fintech startup. Through Insider, we can do AB Tests on our users easily & which helped us automate high-performing campaigns that were fruitful to our objectives, not only in terms of increasing users but also in terms of increased transaction volume generated from the same.