Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Great tool for large amounts of data"
3.5/5
What do you like best about Inriver?

Connectivity and integrations to other systems. Our product information is in one place - Inriver. The management of product information is completely under the control of our internal team, and if some functionalities are missing, Inriver is flexible enough to be able to implement additional functionalities with the help of the development team. Also, it is quite easy to use once you learn the logic of the system. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Can be confusing to use at start. Could use some usability improvements. The pricing is high compared to other service providers. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Great central repository for Product info"
4/5
What do you like best about Inriver?

Easy way of modeling entities and relations. Good API integration posibilities and batch import/export capabilities for power-users. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Limited to the C# programming language to create in-app extensions. Review collected by and hosted on G2.com.

Nathan d.
ND
Nathan d.
Information Manager
Mid-Market (51-1000 emp.)
"Extensive PIM solution with a lot of functionalities, but not the most user friendly UI."
3/5
What do you like best about Inriver?

- Inriver PIM is highly customizable to the company's needs.

- The PIM-system has a lot of different features and it is still expanding through continuous development.

- At inriver, they work hard to create a valuable relationship with their customers. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

- The User Interface is not very user friendly, especially for users that do not work with inriver on a daily base.

- The solution is not cheap and the pricing increased rapidly the last few years. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Not great of a product"
2.5/5
What do you like best about Inriver?

It's an easy-to-use product. It also has a clean UI. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Integration is a nightmare on this system. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"{"translation":"Translate the text from the Unknown Language to English."}"
1/5
What do you like best about Inriver?

I'm not entirely certain. I don't really enjoy using the platform. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Systema non est valde amicus usoris et facit vere difficilem ad perficiendum simplices operationes. Usus sum aliis systematibus administrationis datae in praeterito et hoc est pessimum usque nunc. Turma meliorata est in communicatione, sed nostra configuratio non est optima. Review collected by and hosted on G2.com.

Tonya G.
TG
Tonya G.
Product Information Department Manager
Enterprise (> 1000 emp.)
"Consolidating Data In One Place"
5/5
What do you like best about Inriver?

The most appealing aspect of inriver PIM is its capacity to centralize extensive organizational data in a single location. This platform significantly simplifies various data-related tasks, including audits, data governance, bulk data exports, and linking data to websites, among other functionalities. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

My primary concern with inriver PIM is the need to refine the new workflow process to enhance its seamlessness and user-friendliness. However, I acknowledge that this is a new initiative for inriver, and they have collaborated with their IT professionals to ensure it aligns with my business model effectively. Review collected by and hosted on G2.com.

AA
Anders A.
PIM Manager
Mid-Market (51-1000 emp.)
"Great and intuitive system."
4/5
What do you like best about Inriver?

The upside of InRiver PIM is that it always works as described and is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

I would like to see some more updates where the developers actually reads the user requests from the forum. For example the ability to export specifications top excel. This request has been labeld as "Likely to implement" since 2019 and we are a lot of people that needs this kind of updates. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
AL
Verified User in Luxury Goods & Jewelry
Enterprise (> 1000 emp.)
"inriver PIM is a nice solid PIM system, but it has room for improvement"
4/5
What do you like best about Inriver?

relatively flexible building of the data model, being able to accommodate business needs of a large organisation.

Inriver collaborates with great implementation partners

i also like the conference they held in Malmo. PIMPoint Review collected by and hosted on G2.com.

What do you dislike about Inriver?

The control center of the system is quite old and inflexible. User experience and access to it it is also a rather negative experience.

The import/export and mass update capabilities could be more straighforward and easy for the user Review collected by and hosted on G2.com.

Ikarma M.
IM
Ikarma M.
Ecommerce Personalization Engine
Small-Business (50 or fewer emp.)
"Detailed and In-depth"
4/5
What do you like best about Inriver?

In-depth information (news sites)

Wide product variety (e-commerce)

User-friendly interface (project management)

Think about how you use Detail Online to identify what you value most. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Online services often attract complaints about limited free features, confusing interfaces, or lack of support. Detail Online might face similar issues. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
EB
Verified User in Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"Easy and Intuitive"
5/5
What do you like best about Inriver?

We liked InRiver's intuitive design and user-friendly features the most when comparing PIMs. Navigating through the platform is a seamless experience, facilitated by a well-structured layout and intuitive controls. Whether it's adding new products, updating existing information, or compiling product catalogs, InRiver offers a straightforward approach that minimizes complexity for our users who live in InRiver daily. Even for users with limited technical proficiency, InRiver provides ample guidance and support, ensuring a smooth onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

We encountered challenges related to initial setup, because of how our existing data and Magento pages were configured. We expected that this step would take a while but it ended up taking us the good part of a year to get the data entered and ready to go. It has been fairly easy to integrate with other systems but solving challenges can be difficult to determine the root issue. Review collected by and hosted on G2.com.