I appreciate how easy the platform is to use and the range of customization options available. The customer support team is always helpful, and I found the implementation process to be straightforward. I also value the ongoing improvements and the regular introduction of new features. It's clear that the company listens to its customers and maintains a strong connection with them. Review collected by and hosted on G2.com.

Only real thing is it can be difficult to tap into the API for external data analysis Review collected by and hosted on G2.com.

Scalability to meet requirements in the global environment (like localizations and market specific data), multi-market GS1 connection, elastic data model which can be tweaked to meet the ever-changing requirements, easy for the end users, integration possibilities, easy mass updates and product data exports, shared work areas. Review collected by and hosted on G2.com.

Sometimes moving around the sections is slow and it takes time for the page to be downloaded or updated. Review collected by and hosted on G2.com.

They work very closely with my company to ensure the inriver PIM is working best to serve my company needs. Review collected by and hosted on G2.com.

Sometimes they use third-party consultants. Review collected by and hosted on G2.com.

Syndication is excellent and works well. I also am a huge fan of the UI and using the split-screen option. The inRiver community forum is very useful too for any specific questions. Review collected by and hosted on G2.com.

These would be more so suggestions rather than dislikes. I would love to have more automated syndication options, such as monthly or biweekly, rather than only weekly. I also wished that the syndication format and template files were easier to adjust, as this would make it easier to map rather than having to remap everything. Review collected by and hosted on G2.com.

Inriver is perfect for organizations with a large set of products with much data that has to be managed. Using Inriver with a middleware is higly recommended to set up integrations quickly. It is also easy to expand the data model. Review collected by and hosted on G2.com.

Within Inriver it isn't possible to see if relations don't exist within a query. If they can add this it would be so much easier to see if products don't have certain kind of relations.

Yes it is possible to query, but it doesn't work how it should work. Review collected by and hosted on G2.com.

What I appreciate most is the user-friendly interface and the flexibility provided by the elastic data model, along with the essential features that Inriver offers. Additionally, customer support is consistently helpful and quick to assist whenever I need help. Review collected by and hosted on G2.com.

What I find most frustrating is that integration can sometimes be challenging, especially when there is a lack of understanding about the context and the fundamentals of the data model. Review collected by and hosted on G2.com.

The Workflow functionalities are great and easy to configure. Much easier than other experiences with other PIMs that I had. The ability to build Workflows based on specific custom queries is very helpful.

The integration of InRiver with systems like Salesforce and SAP also are essential to a business. Review collected by and hosted on G2.com.

User interface is not very friendly and looks a bit outdated. Review collected by and hosted on G2.com.

What I found most helpful about Inriver is that it’s an intuitive platform with a flexible data model capable of incorporating all aspects of our products to meet customer needs. The inclusion of workflows and AI to help automate some of the more time-consuming aspects of product data management is also very helpful. Review collected by and hosted on G2.com.

I believe Inriver could improve by creating more API connections with major retail players, particularly in the appliance and hardware industry. Review collected by and hosted on G2.com.

This tool provides me with a clear overview of the products in our portfolio. Review collected by and hosted on G2.com.

If you don't use Inriver regularly, you might find it challenging to navigate the system. Review collected by and hosted on G2.com.

Structured data and images, easy to fill out, automatically generated product leaflets, automated links with other company software Review collected by and hosted on G2.com.

You cannot directly copy data or enrich multiple entities, this needs to be done by export/import. Which is difficult to explain to users. Review collected by and hosted on G2.com.