It is easy to use to enrich your products for e-commerce and/or marketing materials. The VAR we worked with was great and it was a very smooth integration into our ERP and e-commerce, as well as other tools used by our markteting team. Review collected by and hosted on G2.com.

The cost. I know cost is going up for almost all SaaS, but inRiver's increase have been well above the norm and the notification of these major increases was less than ideal. Review collected by and hosted on G2.com.

The ease of using the system and functionalities it provides to customise the data model according to specific needs. Quite convenient to understand. Review collected by and hosted on G2.com.

Does not supports multi threading currently so quite tricky to integrate with other systems that tend to live call for the data from PIM system. Review collected by and hosted on G2.com.

The structure and cabablities to customize the solution to specific business needs Review collected by and hosted on G2.com.

Long delivery time on bugs identified by inriver and users Review collected by and hosted on G2.com.

I like that the learing curve is short and it's very intuitive. Review collected by and hosted on G2.com.

Would really love to have more trainings and more documentation. Review collected by and hosted on G2.com.

InRiver PIM is customizable to the needs of your business and products. Configuration is as dynamic and robust as you need. Integration with other systems can be customized as needed. Review collected by and hosted on G2.com.

With the customization options there is a higher maintenance cost when needs change or evolve with your business. We work with a great service partner who assists with development needs continuously. Review collected by and hosted on G2.com.

available product information

one source of truth for product information

the process of handling the core product information needed to market and sell products

Supporting ambitious digital and e-commerce agenda Review collected by and hosted on G2.com.

cannot think of any now

maybe that introducing it we also need to change some other systems Review collected by and hosted on G2.com.

All data in one place, along with pictures. Easily feeds to other applications Review collected by and hosted on G2.com.

Have to relearn stuff of the features when changes are made Review collected by and hosted on G2.com.

inRiver is an efficient and clear PIM system Review collected by and hosted on G2.com.

The Query Editor feature requires some practice to use Review collected by and hosted on G2.com.

Great place to manage your products and their relationships.

The flexibility to structure data is good enough.

Being able to create your own tooling and support workflows. Review collected by and hosted on G2.com.

You need to have a technical background to ensure it does what you want.

Lacking some functionality that you would expect out of the box (needs to be custom-build) Review collected by and hosted on G2.com.

We have had a great experience with Inriver since our launch earlier this year. It is easy to work with, very flexible - meaning if we have a change in our business or product lifecycle, it's easy for admins to change the model or other data types without IT help for the most part. Integrating with other systems has been simple. Review collected by and hosted on G2.com.

Inriver has a really solid roadmap, and we look forward to seeing that come to fruition. Specifically, integrating new DAM features, as well as workflow automation would be huge for us as we continue to ramp up. Review collected by and hosted on G2.com.