--- title: Inriver Reviews meta\_title: 'Inriver Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 161 reviews by the users' company size, role or industry to find out how Inriver works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 161 scale: '5' date\_modified: '2026-08-11' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

### Inriver Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Inriver to have a **user-friendly interface** , simplifying content management and enhancing daily operations. [(24 mentions)](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861609&qs=pros-and-cons#reviews)

Users praise the **user-friendly interface and continuous feature improvements** of Inriver, enhancing content management efficiency. [(12 mentions)](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861587&qs=pros-and-cons#reviews)

Users appreciate the **user-friendly interface** of Inriver, enabling efficient content management and smooth data operations. [(10 mentions)](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861362&qs=pros-and-cons#reviews)

Users appreciate the **helpful and responsive customer support** from Inriver, ensuring smooth navigation and successful implementation. [(9 mentions)](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861443&qs=pros-and-cons#reviews)

Users praise Inriver's **intuitive and flexible data management** capabilities, making it ideal for large product catalogs. [(9 mentions)](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1862598&qs=pros-and-cons#reviews)

Users face **integration issues** with Inriver, often requiring custom development and facing challenges with API access. [(8 mentions)](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861188&qs=pros-and-cons#reviews)

Users find **feature limitations** in Inriver, particularly in querying relations and advanced parameters for better insights. [(5 mentions)](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861966&qs=pros-and-cons#reviews)

Users find the **limited integration** capabilities with other systems frustrating, often needing custom solutions for seamless functionality. [(5 mentions)](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861956&qs=pros-and-cons#reviews)

Users find Inriver's **API limitations** restrict their ability to perform comprehensive external data analysis and complex queries. [(4 mentions)](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1862613&qs=pros-and-cons#reviews)

Users experience **integration challenges** with Inriver, requiring workarounds for compatibility with major e-commerce platforms. [(4 mentions)](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1862309&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Inriver

##### 1. Ease of Use

Users find Inriver to have a **user-friendly interface** , simplifying content management and enhancing daily operations.
[
See 24 mentions
](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861609&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Benjamin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin D.")
BD

Benjamin D.

Mid-Market (51-1000 emp.)

3.5/5

"Easy to Use, Great Team Support Through Implementation"

What do you like about Inriver?

Ease of use, and how the team worked with us to reach the implementation stage, really stood out. Their approach is refreshingly simple, yet also uniq

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Ideal for Managing Complex Product Data and Seamless Integrations"

What do you like about Inriver?

Inriver is perfect for organizations with a large set of products with much data that has to be managed. Using Inriver with a middleware is higly reco

##### 2. Features

Users praise the **user-friendly interface and continuous feature improvements** of Inriver, enhancing content management efficiency.
[
See 12 mentions
](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861587&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Inriver Review"

What do you like about Inriver?

What I found most helpful about Inriver is that it’s an intuitive platform with a flexible data model capable of incorporating all aspects of our prod

LM

Lian M.

Mid-Market (51-1000 emp.)

4.0/5

"An excellent central hub for product data"

What do you like about Inriver?

Structured data and images, easy to fill out, automatically generated product leaflets, automated links with other company software

##### 3. User Interface

Users appreciate the **user-friendly interface** of Inriver, enabling efficient content management and smooth data operations.
[
See 10 mentions
](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861362&qs=pros-and-cons#reviews)

See Related User Reviews

SK

Sai Anusha K.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful PIM with Easy-to-Use Interface"

What do you like about Inriver?

Powerful PIM for our company’s product data for doing updates and easy UI

MG

Melissa G.

Enterprise (\> 1000 emp.)

5.0/5

"Centralized Product Content Made Effortless with Inriver"

What do you like about Inriver?

Inriver has been extremely helpful by offering a centralized source of truth for all our product content, which has eliminated inconsistencies and enh

##### 4. Customer Support

Users appreciate the **helpful and responsive customer support** from Inriver, ensuring smooth navigation and successful implementation.
[
See 9 mentions
](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861443&qs=pros-and-cons#reviews)

See Related User Reviews

MG

Melissa G.

Enterprise (\> 1000 emp.)

5.0/5

"Centralized Product Content Made Effortless with Inriver"

What do you like about Inriver?

Inriver has been extremely helpful by offering a centralized source of truth for all our product content, which has eliminated inconsistencies and enh

MZ

Michelle Z.

Enterprise (\> 1000 emp.)

4.5/5

"Flexible and Customizable Solution for Enterprises"

What do you like about Inriver?

I like the flexibility inriver offers enterprise clients to build the product to their own specifications. They acknowledge that the product is not on

##### 5. Data Management

Users praise Inriver's **intuitive and flexible data management** capabilities, making it ideal for large product catalogs.
[
See 9 mentions
](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1862598&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Centralized Product Data and Flexible Setup"

What do you like about Inriver?

Provided a source of truth for our Product information, images, and documents Flexible Data model setup

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Ideal for Managing Complex Product Data and Seamless Integrations"

What do you like about Inriver?

Inriver is perfect for organizations with a large set of products with much data that has to be managed. Using Inriver with a middleware is higly reco

### 5 Cons or Disadvantages of Inriver

##### 1. Integration Issues

Users face **integration issues** with Inriver, often requiring custom development and facing challenges with API access.
[
See 8 mentions
](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861188&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Inriver Review"

What do you dislike about Inriver?

I believe Inriver could improve by creating more API connections with major retail players, particularly in the appliance and hardware industry.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Efficient Product Data Distribution, Despite Some Integration Limitations"

What do you dislike about Inriver?

some integration capabilities with other systems were limited and not always supported, requiring custom development or alternative solutions

##### 2. Feature Limitations

Users find **feature limitations** in Inriver, particularly in querying relations and advanced parameters for better insights.
[
See 5 mentions
](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861966&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Ideal for Managing Complex Product Data and Seamless Integrations"

What do you dislike about Inriver?

Within Inriver it isn't possible to see if relations don't exist within a query. If they can add this it would be so much easier to see if products do

MZ

Michelle Z.

Enterprise (\> 1000 emp.)

4.5/5

"Flexible and Customizable Solution for Enterprises"

What do you dislike about Inriver?

Inriver's greatest strength can also be it's Achilles heel. The amount of flexibility the tool offers gives teams free reign to configure to their hea

##### 3. Limited Integration

Users find the **limited integration** capabilities with other systems frustrating, often needing custom solutions for seamless functionality.
[
See 5 mentions
](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1861956&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Efficient Product Data Distribution, Despite Some Integration Limitations"

What do you dislike about Inriver?

some integration capabilities with other systems were limited and not always supported, requiring custom development or alternative solutions

AB

Amber B.

Enterprise (\> 1000 emp.)

4.5/5

"Centralized Product Data Hub That Unifies Our Teams"

What do you dislike about Inriver?

The number of native connections to other platforms is quite limited.

##### 4. API Limitations

Users find Inriver's **API limitations** restrict their ability to perform comprehensive external data analysis and complex queries.
[
See 4 mentions
](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1862613&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Inriver Review"

What do you dislike about Inriver?

I believe Inriver could improve by creating more API connections with major retail players, particularly in the appliance and hardware industry.

KA

Kevin A.

Enterprise (\> 1000 emp.)

5.0/5

"Effortless to Use with Outstanding Support and Continuous Improvements"

What do you dislike about Inriver?

Only real thing is it can be difficult to tap into the API for external data analysis

##### 5. Integration Challenges

Users experience **integration challenges** with Inriver, requiring workarounds for compatibility with major e-commerce platforms.
[
See 4 mentions
](https://www.g2.com/products/inriver/reviews?filters%5Bsentiment_snippet%5D=1862309&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Efficient Product Data Distribution, Despite Some Integration Limitations"

What do you dislike about Inriver?

some integration capabilities with other systems were limited and not always supported, requiring custom development or alternative solutions

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"User-Friendly Interface and Outstanding Support"

What do you dislike about Inriver?

What I find most frustrating is that integration can sometimes be challenging, especially when there is a lack of understanding about the context and

 ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals")
AC

Verified User in Chemicals

Enterprise (\> 1000 emp.)

12/7/2023

"Keep track of all information regarding your Items (SKU) and your product families"

4.5/5

What do you like best about Inriver?

I like the thougth that it is possible to have ONE system that has all the truth regarding your products, even though the truth comes from many sources. When you have worked with the system for some years, there is no limts to what it can do and how you set it up by yourselves. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

There are no downsizes for the way that InRiver holds your information, the issue is the get the overview of your Items, Assets etc that is not very modern and not customizable. The system can do a lot of things, but the overview is lacking big time.

InRiver is not easy to understand, but after some years it makes sense. Review collected by and hosted on G2.com.

What problems is Inriver solving and how is that benefiting you?

The enrichment is where we benefit a lot - unfortunately the Catalog management is lacking big time, as we are only using Print 1.0, the Print 2.0 should be the new normal, so we could get cracking with the catalogues. We use Inriver for Asset Management when it comes to all regulatory documents, and that is very nice and actually an overview that is satisfactory. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

MN

Mia N.

Mid-Market (51-1000 emp.)

3/11/2024

"Good - but room for several improvements."

3.5/5

What do you like best about Inriver?

That we can create fields after needs and it's very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Lack of options in regard to our needs and some of them aren't possible to develop in inriver. Review collected by and hosted on G2.com.

What problems is Inriver solving and how is that benefiting you?

Helping us enrich products and manage them on the webshop. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
CC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

3/7/2024

"I've been using inriver from 6 months ago"

4.5/5

What do you like best about Inriver?

The simplicity of its user interface, the usability that it has. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Performance issues in processing the jobs or imports/exports Review collected by and hosted on G2.com.

What problems is Inriver solving and how is that benefiting you?

- I think inriver PIM helps solving the problem of having a single source of truth for the product data and a reliable platform

- Enrich gets easier using the web portal UI

- Import/Exports of data are easy to use

- Creation of catalogs (CVLs) for the permanence of the client information Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![LaRhea A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LaRhea A.")
LA

LaRhea A.

Mid-Market (51-1000 emp.)

7/13/2023

"Not a huge fan"

0.5/5

What do you like best about Inriver?

Its one place to manage product data for marketing. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

I came from using Informatica PIM system as a super user. I created imports and exports to be used by non-super users of the program so was a very proficient user of the program at my previous job. This is my first time working in InRiver, I am not set up as a super user for the program and I find it bulky, hard to use with too many places to look and go to so that you can find the info you are looking for. Example - the item itself vs model as sku info as well as more complex variant attribute info.

If you have accessories added to your items, there is no way for you to export that relationship to the items out of the system, so I have to depend on my IT team for help instead of being able to be self-sufficient.

Our images are also not stored in this program which makes things more cumbersome. It is so much easier when the images are in the same place as the items which is my opinion based off my past experience.

It doesn’t seem to be very flexible and the roll-ups on our website are controlled by the sku hierarchy, which in a perfect world is a great idea and a great feature if ALL of your sku hierarchies are always accurate, but this is a struggle for me right now since that is not the case. This causes incorrect info to show up on the wrong products based on the desc added to the model level of the sku.

I have worked in this system for a little over a year and power through each day but miss my old PIM system at the same time. Review collected by and hosted on G2.com.

What problems is Inriver solving and how is that benefiting you?

Product information for marketing in one place Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Ekaterina S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ekaterina S.")
ES

Ekaterina S.

Head of Operational Excellence

Small-Business (50 or fewer emp.)

7/9/2023

"Easy way to stock and manage product information for ecom website"

4.5/5

What do you like best about Inriver?

All in all inRiver PIM provides an easy way to store product information and exploit it. It can easily be used as a "source of truth" as it regroups all the necessary elements.

I often use the Mass update function which is really helful when a bunch of products need to get or change a certain attribute (for example, go live on site or have their category updated).

The import feature is also helpful when several different attributes are to be changed to a long list of products.

Being able to see history of updates of a field is amazing as it allows to spot and identify both system and human mistakes Review collected by and hosted on G2.com.

What do you dislike about Inriver?

We have long product texts and translations coming from a different software that are integrated in inRiver, but it is almost impossible to do any query on those fields, it would never load to for example show where this field would be empty to spot the products that are missing texts.

I wish there was a possibility to do an export with product images in excel format.

Setting up someone dashboards and email reporting alerts could also be helpful.

I wish to be able to show more information on the product listing next to the image preview when I do a query - for example having a brand, category and season shown without having to switch the view to listing where I lose the image or going directly into the product card. Review collected by and hosted on G2.com.

What problems is Inriver solving and how is that benefiting you?

It allows to store all the product information and different departments working in one place without bothering each other with requesting information.

It definitely saved time on internal exchanges Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Jessica C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica C.")
JC

Jessica C.

Digital Project Manager

Mid-Market (51-1000 emp.)

7/6/2023

"This is a GAME CHANGER!"

5/5

What do you like best about Inriver?

Having a PIM is such a huge asset that streamlines how we get and distribute product information in our company AND to customers. I see how Inriver will grow with us. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Although there IS a significant level of customization available, some things that I felt should be easily doable/functional required more workaround. Not every solution was 100% as simple as I'd hoped, but we always figured out an acceptable option. Review collected by and hosted on G2.com.

What problems is Inriver solving and how is that benefiting you?

All of the product information has been in multiple places - so creating a single "source of truth" for everything from basic product data info and features to digital assets, as well as being able to load and manage complete brand catalogs from multiple vendors.

Using the PIM as the "home base" for our e-commerce allows us tremendous flexibility for selling through multiple online channels - whether we need to change web platforms for our own company's e-commerce site at any point and eventually syndicating to 3rd party channels. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion")
AA

Verified User in Apparel & Fashion

Enterprise (\> 1000 emp.)

9/5/2023

"inRiver PIM System and its Shortcomings"

1/5

What do you like best about Inriver?

The search feature with its multi-search and advance query is quite good. The mass updates for data enrichment works really well.

The support is usually timely and good. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

This system is not meant for a large enterprise. The system cannot handle large volumes of data without downgrades to its performance.

Performance:

- inRiver product marketing cloud is very slow and unreliable

- Inflexible data model in that it cannot be extended beyond two levels of parent-child relationships

- Syndications often fail or is automatically cancelled by the sytem without any warnings

- The log feature is limited

- Almost no monitoring feature to inform users when something fails

- Setting up extensions for data output is cumbersome

- Limited possibilities to control user accesses to work areas and syndicaitons

- SSO feature does not integrate well with AD - you need to manually remove users who have left

- Lack of possibilities for data management from user admin side

- Data mapping is difficult and inflexible - there is not drag and drop for adding new fields

- No possibilities to lock work areas and syndications or make it visible for only certain user groups

- Limited reporting features

- Not easy to integrate with other systems

User Interface:

- Not intuitive or user friendly (functions are hidden in obscure small icons)

- Limited language settings for the user interface

- No way to customize the look & feel to customer´s brand guidelines

- Navigation is difficult

- Difficult to organize syndications into folders and set visibilites to user groups

Cost:

- It is extremely costly compared to other PIM systems on the market

- Additional service providers are needed to help maintain the system

- Lack of cost transparancy

Support:

- Every upgrade usually comes with large number of bugs

- Bug fixes takes too long sometimes

Innovation:

- Very little innovation when it comes to new features

This system is not recommended for those looking for a solid, flexible and reliable system at a reasonable cost. Review collected by and hosted on G2.com.

What problems is Inriver solving and how is that benefiting you?

The systems is acting as a central source for production information that is consumed by end points. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Stig H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stig H.")
SH

Stig H.

Mid-Market (51-1000 emp.)

9/28/2023

"InRiver helps us organize our data"

4.5/5

What do you like best about Inriver?

InRiver have excellent queries that helps our user's workflow. Its easy to integrate with other platforms, and its also easy to push data to via different APIs. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

The support can be a bit slow to respond, sometimes the chat may be open for support, but in actuality no one is manning the chat. Review collected by and hosted on G2.com.

What problems is Inriver solving and how is that benefiting you?

Easy catalogue sync to our different channels. Review collected by and hosted on G2.com.

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3/5/2024
Validated ReviewerIncentivizedSource: Seller invite

 ![Max N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Max N.")
MN

Max N.

Web Manager at Antylia Scientific (formerly Cole-Parmer)

Enterprise (\> 1000 emp.)

10/5/2023

"The most flexible data modeling platform"

5/5

What do you like best about Inriver?

As administrator to build a data model to support our eCommerce with complex structure, inriver PIM sure is one of the best flexible platform out there you can find, yet with great performace and SLA, excelect API documentation and online help and yet build on .NET platform. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Data extraction for large number of data is a big challenge. We had to develop our own method of data extraction. Review collected by and hosted on G2.com.

What problems is Inriver solving and how is that benefiting you?

Organazing all data in a central platform was a big issue for us that PIM was the answer to solve it. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

TV

Tuula v.

Mid-Market (51-1000 emp.)

7/7/2023

"Serves well being the one-source-of-truth"

4.5/5

What do you like best about Inriver?

Platform is easy to use for wide internal purposes, with only mimimun training. The system is also super reliable and is barely never down. InRiver serves well also as our eCOM content platform. Support Center answers always quickly. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

We are generally very happy, but if one thing could be asked, that would be possibilities for formatting texts, using eg. bolded words or lists. Or possibilities for spell-checking inside the platform. Review collected by and hosted on G2.com.

What problems is Inriver solving and how is that benefiting you?

We are storing all product information, in all languages in PIM, feeding also our own eCOM also via that. We have managed to save huge amount of working hours, as product information is searched daily, but also is it needs to be updated to one place only. Data also remains safe and secured, when only editors are allowed to touch the information. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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