---
title: InputKit Reviews
meta_title: 'InputKit Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how InputKit works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# InputKit Reviews
**Vendor:** InputKit  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About InputKit
InputKit is a powerful and innovative SAAS solution that improves the customer experience, employee experience and online reputation of companies around the world. By using InputKit, companies can create a wow effect for their customers and employees. People are at the heart of business success and it is essential to put in place effective listening and feedback collection methods to evolve and innovate as an organization. A good customer experience is now a must to retain and attract new customers! Give yourself every opportunity to succeed by implementing InputKit, the technology solution that will help you achieve your customer experience ambitions. Put people at the heart of your business decisions.




## InputKit Reviews
  ### 1. Best feedback tool out there for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2019

**What do you like best about InputKit?**

Having used other feedback systems before finding InputKit, I can't stress enough how straightforward and easy to use InputKit is

Simply a lovely tool that's easy to understand and setup and start using with your business

**What do you dislike about InputKit?**

Not as fully featured as some competitors at the moment, but that is changing

**What problems is InputKit solving and how is that benefiting you?**

Gathering feedback from customers and soliciting reviews


## InputKit Discussions
  - [What is InputKit used for?](https://www.g2.com/discussions/what-is-inputkit-used-for)

- [View InputKit pricing details and edition comparison](https://www.g2.com/products/inputkit/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-07+01%3A21%3A30+-0500&secure%5Bsession_id%5D=95847cf6-74d6-442c-8b19-9e0cb91508d1&secure%5Btoken%5D=3dce30bec7ab7e04f7b398863e73571661231b5d961da0f4e35716efe5f1a447&format=llm_user)

## InputKit Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top InputKit Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,969 reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,822 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,481 reviews)