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Inovalon Claims Management Pro

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(36)4.4/5

Claims Management Pro™ helps healthcare organizations manage claims across all payers from a single platform. Built for revenue cycle teams across hospitals, health systems, physician groups, and billing organizations, it combines claims management, eligibility verification, workflow automation, and reporting to help organizations reduce system hopping, improve claim quality, and keep reimbursement moving. The solution supports a 98%+ first-pass payer acceptance rate1 by helping organizations identify and correct issues before claims are submitted. It is best suited for organizations that need enterprise claims management across Medicare, Medicaid, and commercial payers from a single platform. Managing claims often requires teams to move between multiple payer portals, monitor claim status, respond to audits and appeals, and verify patient eligibility throughout the revenue cycle. Inovalon’s most robust claims solution, Claims Management Pro brings these activities together in one application, giving organizations greater visibility into claims while helping billing teams work more efficiently and address potential issues before they affect payment. The solution is backed by Inovalon's nationwide connectivity and experience processing more than 3.3 billion provider transactions each year.2 Configurable workflows and real-time access to payer information also help organizations adapt the solution to their operational needs. Key capabilities include: Manage all payers from one platform with a customizable dashboard and a single login for Medicare, Medicaid, and commercial insurance. Catch and correct claim issues before submission using a built-in rules engine, custom claim edits, eligibility verification, and guided error correction. Automate claims workflows for audits, appeals, Additional Documentation Request (ADR) tracking, and secondary claims submissions while helping reduce timely filing write-offs. Monitor claims and payment activity through remit analytics, real-time claim status, Electronic Remittance Advice (ERA) access, and reporting that provides insight into denials and reimbursement trends. Customize staff workflows based on claim type and required actions to help teams prioritize work and manage claims more effectively. By centralizing claims management activities in one platform, the solution helps organizations improve claim quality, reduce manual effort, and strengthen revenue cycle performance. Customer experience: "BAYADA experienced an ROI of approximately $250K in the first year." — Bryan Quinn, Manager, Reimbursement Systems Analyst, BAYADA Claims Management Pro is part of Inovalon's revenue cycle management suite, which was top rated by Black Book Research. Based on evaluations from more than 1,300 hospital and health system finance and revenue cycle leaders, the suite earned recognition for its full provider cloud RCM platform breadth and eligibility, benefits verification, and real-time payer rule interpretation capabilities. 1. Inovalon internal reporting, Claims Management Pro, January 2026 2. Internal reporting, Inovalon, January 2026

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