Inomial is an Australian company specializing in subscription management and billing solutions across various industries, including telecommunications, Internet Service Providers , PayTV, utilities, cloud services, and IoT. Their flagship platform, 'Smile,' is a telco-grade solution designed to manage large-scale subscriptions with variable usage components. Smile is utilized in eight countries across the Asia-Pacific region and invoices over $400 million annually. Key Features and Functionality: - Service Request Management: Efficiently handle customer service requests. - Self-Service Portal: Empower customers with a portal for managing their accounts. - Activity Dashboard: Monitor and analyze billing activities in real-time. - Revenue Recognition: Accurately track and report revenue streams. - Product Catalog: Manage a comprehensive list of services and products. - Inventory Management: Keep track of available resources and services. - Contract/License Management: Oversee customer contracts and licenses. - Subscription Management: Handle recurring billing and subscription services. - Billing & Invoicing: Generate and manage invoices efficiently. - CRM Integration: Integrate with Customer Relationship Management systems. - Usage Tracking/Analytics: Monitor customer usage and generate analytics. - Electronic Payments: Process payments electronically, including ACH transactions. - Multi-Currency Support: Handle transactions in various currencies. - Sales Tax Management: Manage and apply appropriate sales taxes. - User Management: Control access and permissions for users. - Compliance Management: Ensure adherence to industry regulations and standards. Primary Value and Solutions: Inomial's Smile platform addresses the complexities of managing large-scale subscriptions with variable usage, providing a scalable and modern billing system that automates mediation, rating, billing, payments, and collections. This comprehensive solution enhances operational efficiency, improves cash flow, and ensures accurate billing for diverse services. By integrating seamlessly with various industry standards and APIs, Smile enables businesses to adapt to evolving market demands and deliver superior customer experiences.