Innovia Consulting Reviews & Product Details

Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We partnered with Innovia to take over support for out outdated NAV 2009 solution and we are now in the process of a re-implementation to Business Central 2019 v15. Additionally we required assistance in migrating from unsupported server software to an Azure environment plus implementing Office 365. Review collected by and hosted on G2.com.

What do you like best?

Response times are typically very quick and the staff are friendly and knowledgeable. More importantly, Innovia is proactive in suggesting improvements and pointing out pitfalls that gone unnoticed could have caused losses financially and disruptions to our daily operations. Review collected by and hosted on G2.com.

What do you dislike?

They are a bit more expensive than our previous partner, however they tend to resolve issues much more efficiently so the difference in negligible. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

I consider the team at Innovia not only as our partners but also as friends. Their hospitality is second to none. The team is professional and they follow through on promises while being conscious of the budget and providing solutions to problems. Most importantly, rather than fixing recurring problems time after time, whenever possible they explain the problem and will assist you in being able to fix it yourself next time. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We have developed a relationship with Innovia that allows them to be our primary point of contact for most all things that are outside of the scope of our IT department's typical comfort level. Review collected by and hosted on G2.com.

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Innovia Consulting Overview

What is Innovia Consulting?

Innovia Consulting is an award winning Microsoft Dynamics 365 Business Central / Microsoft Dynamics NAV partner and business consulting firm dedicated to providing customized solutions for every industry and exceptional customer service. Learn more about how we can help you by visiting innovia.com

Innovia Consulting Details
Languages Supported
English
Product Description

Innovia Consulting is an award-winning Microsoft Dynamics NAV consulting and IT services firm with a reputation for delivering innovative solutions and providing exceptional client service.


Seller Details
Seller
Innovia Consulting
Company Website
Year Founded
1984
HQ Location
Onalaska, WI
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
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Innovia Consulting Screenshots

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Innovia Consulting Reviews

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Director of Business Analytics & Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

They have come up with unique solutions to help us stay ahead of our competition with Dynamics Nav 2017. We continually task the Development Team over at Innovia with industry specific logic to help maximize efficiencies with our Operations.

From AP Automation to Customer Loyalty programs, to usable EDI Solutions for quickly growing our business without additional overhead costs. Review collected by and hosted on G2.com.

What do you like best?

Their willingness to work on cost effective solutions to our ever changing unique business scenarios that arise often. The depth of knowledge the entire team brings to the table is unmatched. Review collected by and hosted on G2.com.

What do you dislike?

We have not found anything we dislike about how Innovia operates. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Restrictions that out of the box Nav are not able to handle, our company handles back end payments for many of our vendors and Innovia's Development Team has been able to quickly adapt some custom programming to meet the ever changing requests of our Vendors. Review collected by and hosted on G2.com.

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IT Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Originally engaged for ongoing support with older version of Navision.

Additional services added for Jet Reports and Jet Analytics implementation. (completed and ongoing)

Proceeded in planning engagement for upgrade paths. (completed)

Mid-project currently on re-implementation of MS Dynamics Business Central on premise version migrating master data from current Navision. Revising processes and procedures to be in line with how Business Central works. Integration of handheld computers hand in hand for inventory and process management, and implementing full blown manufacturing. Review collected by and hosted on G2.com.

What do you like best?

I have a dedicated engagement rep. FREE! Review collected by and hosted on G2.com.

What do you dislike?

Costs. But rates have been fair. . Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Innovia Consulting says they are looking for long term relationships with fair minded people. It has been my experience over the course of a few years that this is the case. I trust them to do the things they say they can do, and time after time, they deliver. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Where do I even start?

Reporting and analytics? Solved.

What to do to move forward 12 years? Solved.

Project to reimplement? Managed. (Project management is extremely attentive to risks and details and helps greatly to avoid pitfalls).

Not sure what to do? Talk to the customer engagement specialist. He (or she) is there for you to help identify, clarify, and solve problems. Review collected by and hosted on G2.com.

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Vice President - IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Innovia Consulting took over a Microsoft Dynamics NAV reimplementation from a previous partner that was unable to complete the task, performed two additional upgrades for our business, and led the implementation of Microsoft Business Central SaaS for our Australian location. Review collected by and hosted on G2.com.

What do you like best?

I like to say that I’m not in the business of IT, but rather in the business of people that do IT. In other words, technical knowledge and experience is only part of the picture when it comes to people. I place a heavy emphasis on soft skills and look for three ‘C’s in my employees and partners – culture, chemistry and creativity. Innovia perfectly captures that. It starts with the Innovia leadership and it spreads like wildfire throughout the organization. They take the time to learn our business, our employees and provide a dedicated account executive that is a non-billable resource to us so we can freely talk about process improvements, solutions, participate in demos, etc. Their team is part of our success.

Additionally, their stable of application consultants are ERP and subject matter experts that come from the industry they focus on. For example, if we have a production challenge in the business, they have manufacturing experts to help us troubleshoot and brainstorm and there is a development team behind them that execute on the design plan and programming. Review collected by and hosted on G2.com.

What do you dislike?

I wish they had 24/7 coverage to match our global business needs. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Their sole focus is on NAV and Business Central and that is extremely effective. They have dedicated application consultants, project managers, account managers and developers. This is more effective than having one person wearing all those hats. Our experience with multiple partners has proven that. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

For ERP implementations and upgrades, they provide the expertise and resources to help complete these projects as our small internal team wouldn't have the capacity to handle this. They bring multiple points of view and industry best practices to the table when brainstorming new ideas and their documentation discipline helps make us self-sufficient when training employees on a business process change in NAV and other scenarios within our environment. Bringing our international locations onto Business Central SaaS and leveraging a master data management solution to create information visibility between tenants is another solution and benefit they are providing us. Review collected by and hosted on G2.com.

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Chief Information Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Innovia Consulting has been our partner with NAV going back to 2007 and helped us move to Azure in 2016. We needed a solution that was highly adaptable to our needs. We leverage the software and push the automation to eliminate mundane tasks and allow our employees to better serve our customers with better products and services. By putting all of our servers in Azure we now no longer have to worry about maintaining physical equipment and can concentrate on improving our services. Review collected by and hosted on G2.com.

What do you like best?

Innovia Consulting has always been able to help us achieve goals by understanding our vision of staying lean and pushing automation. Many employees have been around a long time and know our implementation. We have been through 2 major upgrades with zero downtime to our customers and users. Review collected by and hosted on G2.com.

What do you dislike?

I have had little to complain about Innovia Consulting. On a rare occasion, there is an issue, it is handled quickly and professionally. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you know what you are looking to achieve Innovia will help you achieve it. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are constantly working to improve steps and procedures to eliminate tasks that would otherwise tie up and employee from doing from helping a customer or getting better products. The information that we can quickly provide our customers has made us very desirable and helpful. Review collected by and hosted on G2.com.

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Business Analyst/NAV Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Our initial project with Innovia Consulting was an upgrade of our ERP (Microsoft Dynamics NAV) software. Since then we have worked together on a WMS implementation, CRM research and implementation,, Jet Analytics implementation, as well as hours and hours of troubleshooting and development. Review collected by and hosted on G2.com.

What do you like best?

Friendliness and level of expertise in the field Review collected by and hosted on G2.com.

What do you dislike?

Lead time for development can be concerning, but has never caused us to miss a deadline. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Almost everything in or related to our ERP system is solved with Innovia's help. The benefits are substantial, enabling me to work on projects and other tasks while knowing our NAV system is and will continue to be in working order. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Implement Microsoft Dynamics Business Central at a small manufacturer in Charlotte-area Review collected by and hosted on G2.com.

What do you like best?

Always available whenever questions were had. Always made best attempt to find a suitable solution Review collected by and hosted on G2.com.

What do you dislike?

Sometimes solutions took a bit long to implement Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Have a team in place that is dedicated to the implementation Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Took us from Quickbooks, where planning for manufacturing and future purchases were almost impossible, to a system that is easy to use and plan with Review collected by and hosted on G2.com.

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EF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

NAV Support Review collected by and hosted on G2.com.

What do you like best?

Deeply knowledgeable about the product, add-on's, ISV's and best practices. Always responsive with a high level of customer support. Review collected by and hosted on G2.com.

What do you dislike?

I think their rates are competitive, but they can always be better! Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

You won't be disappointed. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are sub-optimized in our use of NAV and Innovia is helping us to get much better value from the system by using out of the box functionality and using it as intended Review collected by and hosted on G2.com.

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