InnoCentive Reviews & Product Details

InnoCentive Overview

What is InnoCentive?

InnoCentive is the global pioneer in crowdsourced innovation. We help innovation-driven organizations solve their critical business, scientific and technical problems by harnessing the power of the crowd. Through InnoCentive, organizations can augment their organization with a vast on-demand workforce, share risk, discover diverse perspectives and make unexpected partnerships. We offer our proven Challenge Driven Innovation methodology, diverse global network of over 380,000 problem Solvers – all separately and specifically registered with InnoCentive - and purpose-built technology, as well as accompanying training and program management services. Over the past 16 years, InnoCentive has partnered with leading "Seeker" organizations from around the world, including AstraZeneca, NASA, Lumina Foundation and Essity, to help them transform their economics of innovation through rapid solution delivery and the development of sustainable open innovation programs.

InnoCentive Details
Website
Discussions
InnoCentive Community
Languages Supported
English
Product Description

InnoCentive helps clients to engage a world of creative and diverse on-demand talent to rapidly generate novel ideas and solve important problems.

How do you position yourself against your competitors?

A global firm with a holistic offering capable of delivering diverse perspectives and actionable solutions to a range of problems and needs.

Key benefits:

**Rapidly Gain Access to Ideas and Solutions**

IP treatments and award amounts are agreed to by all parties upfront, meaning you promptly gain access to awarded ideas and solutions.

**Share Information with Confidence**

Our Challenge Specific Agreements can prohibit certain information sharing. This means Seekers can disclose more details and Solvers can submit confidential information, ultimately allowing you, the Seeker, to receive actionable and detailed solutions, rather than just conversation starters.

**Maximize Your Chances of Success**

We’ve run over 2,000 Challenges, with over $20 million being paid out in awards. In 2016, 80% of Challenges were awarded. Forrester found that leading forest products company, Essity, received 74% ROI with a payback period of less than 3 months from their work with InnoCentive.

Seller Details
Seller
Wazoku
Company Website
Year Founded
2011
HQ Location
London, United Kingdom
Twitter
@WazokuHq
3,084 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
Graham B.
GB
Overview Provided by:
Graham Buchanan
Marketing Director | Changing the Way the World Innovates
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InnoCentive Screenshots

InnoCentive Demo - AstraZeneca Pavilion
InnoCentive Demo - InnoCentive Challenge Center
InnoCentive Demo - InnoCentive@Work

InnoCentive Reviews

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WN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Its interface turns out to be quite simple and easy to use at all times, the fact that it allows me to perform multiple tasks and activities in a quite simple and practical way turns out to be an element that is of great help to us, the fact that it provides us the opportunity to improve the entire creative process of our company turns out to be a very positive characteristic that it possesses, the fact that the entire program itself is quite intuitive throughout its use is something that is appreciated by not having to complicate ourselves with tasks and processes quite complex, their customer service team turns out to be quite quick to respond. Review collected by and hosted on G2.com.

What do you dislike?

In some cases the system can hang without any explanation or apparent reason, so it is important to know how to properly handle this application. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has been very helpful to us to get information in a much faster and immediate way, which has allowed us to advance in a large number of tasks in a quite impressive and practical way. Review collected by and hosted on G2.com.

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Mike C.
MC
Owner
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Best part is coming up with out of the box solutions, for small companies it is getting the benefit of crowdsourcing without having to set it up yourself. Review collected by and hosted on G2.com.

What do you dislike?

No vetting of people working on your questions. Real expert unwilling to work on the come - get a lot of college kids who think they know it all. From other side, no pay unless you come up with solution, pay is not always related to work involved - lots want the work for free. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For the price per user, can get expensive real quickly. Just have one point person - that way you just pay for one users Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Getting different perspectives on problems - finding other people's pain points. Cut down on flawed market launches - people pointed out stuff my team missed. Review collected by and hosted on G2.com.

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Brock K.
BK
Corporate Buyer, Resins
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Whether you have a challenge or are looking to use your skills and creativity, Innocentive offers a unique and effective crowdsourcing platform. Review collected by and hosted on G2.com.

What do you dislike?

The challenges posted can be limited. It seems that it doesn't yet draw a huge user base from either side of the equation. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Explore the current challenges posted on InnoCentive to get an understanding how it is used. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It offers an effective way of paying for solutions if and when solutions are presented, which gives a great financial incentive to the person or people who contribute, while also cutting down on wasted expenses for the inquirer. Review collected by and hosted on G2.com.

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Kiko S.
KS
Chief Community Impact Officer
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It's an experienced team, easy platform and process. For organizations that don't have a big innovation team, InnoCentive becomes an easy way to explore Open Innovation in a comfortable and well tested environment. We made a lot of progress in very little time, and were repeat customers every year after we signed up. Review collected by and hosted on G2.com.

What do you dislike?

I can't think of anything that I disliked about the InnoCentive experience. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Talk to them about all the ways they have been involved in Open Innovation. Without revealing any confidential details about any client, you will realize how organizations in other sectors have applied this approach. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One of the most important benefits was to involve a community of individual solvers in a world where institutions work with other organizations (consultants, for example), and how individuals not affiliated with organizations in a given field can provide a totally different perspective. Review collected by and hosted on G2.com.

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SC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The definition process on the challenge selections and the thinking that needs to go into this to maximise chances of positive and valuable outcomes. Review collected by and hosted on G2.com.

What do you dislike?

The risk associated with the challenge in a highly specialised and technology area to find experts who can meaningfully contribute to this. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The benefits of both were hard to quantify as the solutions to the challenge provided part of the needs in an important overall innovation projects. As a so-called cog in the wheel they were materially important. Review collected by and hosted on G2.com.

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Suneel T.
ST
General Manager - Open Innovation
Executive Office
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Principal contact and his queries at the time of solution review and challenge drafting. Review collected by and hosted on G2.com.

What do you dislike?

Too much time is spent and can be improved Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Coating problems. Chemical challenges etc? Process optimisation is the outcome Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is very good if you have problems that you can't solve, the usually respond within 24 hours. Review collected by and hosted on G2.com.

What do you dislike?

Innocentive could add information about the duration of time it takes between having your project proposal accepted and actually receiving payment as well as what documentation is needed to be signed, notarized and sent back to them after your project is accepted. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Fast at responding, but they need to be more detailed Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

New ideas for our company. So far the ideas have helped us expand our company to a more diverse clientele. Review collected by and hosted on G2.com.

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Romi M.
RM
Advisor to CEO
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The concept is super intuitive and easily deployed. Review collected by and hosted on G2.com.

What do you dislike?

the solutions at times take a while to arrive at. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main business problem is the solving of complex problems that require diverse expertise, specifically mathematical modeling Review collected by and hosted on G2.com.

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Daniela F.
DF
Open Innovation Culture and Idea Factory
Utilities
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I would like to have some suggestion by Innocentive to improve our Open Innovation ecosystem, eventually add other service provided by Innocentive Review collected by and hosted on G2.com.

What do you dislike?

What doesn't work in the challenge driven methodology Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving technical challenge , having valuable technical solution in short time Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I am satisfied with the broad reach and scope Review collected by and hosted on G2.com.

What do you dislike?

I have been overall satisfied with experience! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lack of knowledge in biomarker space for epilepsy. Review collected by and hosted on G2.com.

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EC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The idea of open innovation is very helpful to save the internal cost Review collected by and hosted on G2.com.

What do you dislike?

I feel need for better communication with solvers Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

business idea Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Great program concept,webinar capable... Review collected by and hosted on G2.com.

What do you dislike?

A little difficult to navigate pages. .. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Integrating employees Review collected by and hosted on G2.com.

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Response from Graham Buchanan of InnoCentive
edit

Thank you for your feedback! We'd love to know more about which pages you found difficult to navigate and why. You can submit further feedback here: https://www.innocentive.com/about-us/contact/give-feedback

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InnoCentive User Ratings

7.9
Ease of Use
Idea Management Average: 8.7
8.3
Quality of Support
Idea Management Average: 9.2
7.4
Ease of Setup
Idea Management Average: 8.7
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