Ease, cost, user-friendly, time saving, perfect for our small business Review collected by and hosted on G2.com.

The only trouble I had was learning how to add the contract/lease. Once I used it a few times I figured it out. It would be helpful to have more instructions. Review collected by and hosted on G2.com.

I am most impressed by the rent collection feature and by the way they keep everything updated and consistently add new features. Review collected by and hosted on G2.com.

Setting up annual rent increases is a little unwieldy. It would be nice to just be able to put the rent increase % and the date it takes effect each year. Review collected by and hosted on G2.com.

I like that I can access Innago anywhere, even on the app. It's really nice and handy. I appreciate the nice sorting features and the fact there are no monthly fees. This makes it much more affordable compared to other software like AppFolio, which costs $200 a month. Innago does everything better than the other software I used. Also, the initial setup was super easy; I just needed to type in my properties and tenants, and we were good to go. Review collected by and hosted on G2.com.

It's a little more frustrating to record rents on the app on the phone, but the desktop works perfectly. Review collected by and hosted on G2.com.

I find Innago really great for sending invoices monthly to tenants, as it helps keep track of who has paid and who hasn't. It allows tenants to pay online and sends us a report every few days with payment statuses. The setup process was very simple, with a step-by-step guide on what to do, and I had no issues at all. Everything about Innago is very easy, user-friendly, and good, so much so that I really don't have any complaints. I even rated it a 10 and recommend them to everyone. Review collected by and hosted on G2.com.

Nothing really Review collected by and hosted on G2.com.

I use Innago for property management, receiving rent payments, and maintenance management. I like that it offers a free professional portal for both myself as a landlord and for my tenants. The portal is professional, easy to use, and the fact that it's free is important to me. I find their AI help very useful and easy to interact with, and the initial setup was super easy. Review collected by and hosted on G2.com.

None so far. Getting payments a bit quicker would be nice though. There is currently a hold especially if payment is submitted past a certain hour. Review collected by and hosted on G2.com.

It is very user friendly, and I am able to see everything I need easily. Review collected by and hosted on G2.com.

I wish that there was a feature that I was able to assign certain landlords to certain tenants without requiring an email. Many of the landlords that I manage do not have emails. Review collected by and hosted on G2.com.

I find the tenant payment portal really helpful as it allows me to track payments and lets my tenants pay online. It's also very easy to set up an account with Innago. Review collected by and hosted on G2.com.

I would like more hands-on training offered via webinars. Weekly office hours I could join to ask questions or even a message board with other users to see common issues, problems, and solutions. Review collected by and hosted on G2.com.

Customer support is very good, and I also appreciate that the platform is free to use. Review collected by and hosted on G2.com.

Since the platform is free, it doesn’t offer the same advanced features (listings, emails, AI, etc.) as other paid platforms. Review collected by and hosted on G2.com.

Innago is easy to set up and share with our tenants. I like that it’s free for owners and reasonable for our tenants Review collected by and hosted on G2.com.

I wish there was a bank reconciliation feature Review collected by and hosted on G2.com.

The fact that it is free. Easy to use. It does not force me to download an app. Integration with the bank account is great. The ability to track the leases and allowing me to override the things when needed is great. Review collected by and hosted on G2.com.

Could be specific to my tenants but every now and then I have to reach out to them to remind them that their rent is overdue. They also email me directly instead of using messaging feature which makes it harder to track the requests at times. Review collected by and hosted on G2.com.