Paul P.
PP
Paul P.
Small-Business (50 or fewer emp.)
"Effortless Rent Collection & Tenant Screening"
5/5
What do you like best about Innago?

My favorite thing about Innago is that it's very simple to use. You set it up, and that's it. I do like looking at the reports periodically as well. I thought the initial setup was very simple, very easy, and I actually enjoyed the process. Review collected by and hosted on G2.com.

What do you dislike about Innago?

I really don't have any problems. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Easy-to-Use Property Management with Great Support"
4/5
What do you like best about Innago?

Ease of use. Gets rid of a lot of the headaches for me so I can spend my valuable time doing other things. It takes care of every aspect that an app should be able to when it comes to property management so that I don't have to. Any time I've had questions there's great support and help to show me how to do it just right. Review collected by and hosted on G2.com.

What do you dislike about Innago?

sometimes the formatting is a bit clunky. It's hard to create leases and add tenants without doubling up sometimes. Review collected by and hosted on G2.com.

Zach C.
ZC
Zach C.
Small-Business (50 or fewer emp.)
"Effortless Rental Management with First-Class Support"
5/5
What do you like best about Innago?

Innago has consistently exceeded my expectations. I love that its platform is extremely user-friendly, making it easy to navigate day-to-day operations without unnecessary complexity. One standout feature is the clear visibility of lease expirations, which helps me stay organized and proactive in managing renewals. Innago truly focuses as a one-stop shop for my rental business, streamlining everything from tenant management to financial tracking. The excellent customer support is also a huge plus; they are responsive, helpful, and quick to solve any issues. Overall, Innago is a reliable and efficient tool that I confidently recommend to other real estate professionals. Review collected by and hosted on G2.com.

What do you dislike about Innago?

NA Review collected by and hosted on G2.com.

Jesse K.
JK
Jesse K.
Owner
Small-Business (50 or fewer emp.)
"Customizable and Effiecient"
4.5/5
What do you like best about Innago?

I like that I can customize tenant applications and have tenants sign my leases online. Review collected by and hosted on G2.com.

What do you dislike about Innago?

I don’t have many complaints overall. I really like the customization options, but there can be a bit of a learning curve during onboarding. Review collected by and hosted on G2.com.

Response from Mose G of Innago

Thank you for your feedback Jesse! We're happy to hear that you find our platform efficient and customizable. We're constantly working to make the onboarding process smoother for our users.

Courtney E.
CE
Courtney E.
Owner
Small-Business (50 or fewer emp.)
"Innago is a LifeSaver!"
5/5
What do you like best about Innago?

Innago is user friendly and cost effective. I enjoy how simple input is and how quick payment processing is. Review collected by and hosted on G2.com.

What do you dislike about Innago?

I wish same features online platform was available through App. Review collected by and hosted on G2.com.

Response from Luke Marsh of Innago

Your review means a lot to us! Grateful to read that we are a lifesaver and that Innago has made it is easy for you. In terms of the features online we're trying to get to a place where all features online are on the app so be on the lookout for updates to our app. Thank you for using Innago!

teresa g.
TG
teresa g.
Small-Business (50 or fewer emp.)
"Effortless Property Management, Needs Better Promotion"
5/5
What do you like best about Innago?

Innago helps me communicate with tenants across all my properties, including over 20 properties, which makes handling repair and maintenance tasks easier. I'm happy with all the items that Innago offers for landlords, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Innago?

Only thing irritating is when a tenant chooses to not use innago you have to manage the invoices manually - kinda a pain. Review collected by and hosted on G2.com.

Courtney J.
CJ
Courtney J.
Small-Business (50 or fewer emp.)
"Effortless Rental Management and Work Order Tracking"
5/5
What do you like best about Innago?

I use Innago for my property management company, primarily to collect monthly rental payments and track work orders. It's been great, and I have had no issues with it. The platform allows me to seamlessly collect rent, and the setup was super easy, extremely easy. The user-friendly interface makes it easy to use. I really like how the work order feature allows my residents to put in work orders and track things. It's also easy for me to go back in and waive any late fees or help tenants reset the process if needed. Review collected by and hosted on G2.com.

What do you dislike about Innago?

Nothing Review collected by and hosted on G2.com.

JPDG13 D.
JD
JPDG13 D.
Associate and Co-Executive Producer
"Cost-Effective and Efficient Rent Collection"
4.5/5
What do you like best about Innago?

I like that Innago eliminates the need to collect physical checks and deposit them, which is convenient. It's also very low cost compared to other groups, and I really appreciate that. I don't have to talk or confront my tenant, which makes things much easier for me. Switching to Innago was mainly because it offered a more reasonable pricing structure after another service increased their fees. Review collected by and hosted on G2.com.

What do you dislike about Innago?

N/a Review collected by and hosted on G2.com.

Response from Luke Marsh of Innago

We're glad to hear that you find Innago's rent collection process convenient and cost-effective. We strive to make the experience as seamless as possible for landlords like you.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Innago for Tenant Search and Lease Management"
4.5/5
What do you like best about Innago?

Innago has been great for finding tenants and screening applications. It’s also been really helpful for creating lease agreements and collecting rental payments, which makes the whole process feel much more manageable. Review collected by and hosted on G2.com.

What do you dislike about Innago?

Innago could really use more up-to-date lease agreement templates. I found myself double-checking certain lease items because they were slightly different for the county where my rental property is located. Review collected by and hosted on G2.com.

Elad B.
EB
Elad B.
Attending Physician
Small-Business (50 or fewer emp.)
"Efficient Payment Solution for Community Management"
4/5
What do you like best about Innago?

I find Innago very easy to use with a nice user interface and an easy setup. I particularly like the invoice features because I know exactly when someone has paid, and what invoices are outstanding. These features really make managing monthly payments straightforward and convenient. Review collected by and hosted on G2.com.

What do you dislike about Innago?

some minor interface when looking for a tally of invoices from a particular tenant. Review collected by and hosted on G2.com.

Response from Luke Marsh of Innago

It's great to hear that Innago is enabling your community to offer electronic monthly payments seamlessly and helping in tracking payments. We're glad to be benefiting your community in this way.