--- title: Innago Reviews meta_title: 'Innago Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 684 reviews by the users' company size, role or industry to find out how Innago works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 684 scale: '5' date_modified: '2026-08-02' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Innago Reviews **Vendor:** Innago **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 684 ## About Innago Innago is a free property management software designed to help landlords and property managers simplify and organize rental management. Built for landlords of all sizes, the platform provides an easy-to-use, all-in-one solution for managing properties, tenants, leases, and finances more efficiently. Innago includes features such as online rent collection, tenant screening, property listing management, work order tracking, digital lease signing, and financial organization tools. The platform also helps improve communication between landlords and tenants, making it easier to handle maintenance requests, questions, and day-to-day property operations. In addition, landlords can customize rental applications and lease agreements to fit their specific needs and management style. By combining essential property management tools into one platform, Innago helps landlords save time, stay organized, and create a smoother rental experience for both property owners and tenants. ## Innago Pros & Cons **What users like:** - Users love the **easy-to-use interface** of Innago, allowing seamless property management and multiple user access. (175 reviews) - Users value the **ease of use and essential features** of Innago, enhancing their property management experience significantly. (128 reviews) - Users appreciate the **tenant management features** of Innago, finding them easy and effective for property oversight. (104 reviews) - Users value the **excellent customer support** of Innago, always providing timely and detailed assistance with their queries. (91 reviews) - Users highlight the **easy rent collection process** with Innago, simplifying management and enhancing overall landlord efficiency. (91 reviews) - Users love the **easy setup** of Innago, making property management and rent collection hassle-free and efficient. (89 reviews) - Time-Saving (79 reviews) - Affordable (77 reviews) - Online Payments (71 reviews) - Lease Management (64 reviews) **What users dislike:** - Users find the **missing features** in Innago frustrating, particularly concerning navigation and reporting limitations. (43 reviews) - Users face **payment issues** , including additional fees and confusion over processing, affecting overall satisfaction with Innago. (43 reviews) - Users express concerns about **poor usability** , finding navigation confusing and the layout less intuitive than expected. (38 reviews) - Users face a **difficult learning process** at first, needing time to navigate and understand the platform effectively. (24 reviews) - Users note the **slow payment processing** and wish for improved customization and functionality in the lease management features. (24 reviews) - Limited Features (20 reviews) - Limited Customization (19 reviews) - Learning Difficulty (18 reviews) - Tenant Issues (17 reviews) - Lack of Mobile App (15 reviews) ## Innago Reviews ### 1. Excellent software, and it's free! **Rating:** 5.0/5.0 stars **Reviewed by:** Walter R. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Innago?** It does everything that I need to manage several residential properties. **What do you dislike about Innago?** I really cannot think of anything that it does not do well. **What problems is Innago solving and how is that benefiting you?** We use it for rent collection and lease administration. It has other features that I have not used yet. ### 2. Perfect property management software for a newbie like me **Rating:** 5.0/5.0 stars **Reviewed by:** Peyton R. | Director of Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Innago?** The setup was so simple and streamlined. I only have one rental property but found that I would continue using Innago if I had any more. **What do you dislike about Innago?** Nothing has stood out to me as negative. The holding periods for funds is pretty long but other than that I have no complaints. **What problems is Innago solving and how is that benefiting you?** Just needed a streamlined app to store leases, payments, and maintenance requests. ### 3. Easy experience for my needs **Rating:** 5.0/5.0 stars **Reviewed by:** Ben R. | Sr. Director- Customer Support, Enablement, and Community, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Innago?** Innago has everything I need for my relatively simple setup. I have 1 property to manage and I found the features to be great for my purposes. The background check process was really easy on me and my tenants, and the whole thing is really easy to manage. It has good tracking for expenses, and things are generally intuitive. **What do you dislike about Innago?** The UX is a little bit dated, but everything is there that you need. The relationship between propert>units>tenants>leases is a little confusing the first time, but once you understand it it's not bad. I do wish the lease editor was a little easier to use, adding merge fields is pretty tedious and it was hard to get the formatting correct. **What problems is Innago solving and how is that benefiting you?** Helping me to manage my propoerty, collect rent, screen tenants. ### 4. Management app **Rating:** 5.0/5.0 stars **Reviewed by:** Endal K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Innago?** Easy to use, customer service always available to answer any questions. Now I can manage all my tenants with just a click. It is also free. **What do you dislike about Innago?** So far so good.eventhough it has only been a few month since I start using it no complaints so far **What problems is Innago solving and how is that benefiting you?** Collect monthly rent on time ### 5. Complete Property Mgmt Software **Rating:** 4.5/5.0 stars **Reviewed by:** P N. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Innago?** It has all the major features that are required for property mgmt. I've been using it for around a year and really like the Leasing, Analysis, and Rent collection. Recommend to anyone looking to self manage. **What do you dislike about Innago?** Not do flexible in terms of Banking integration. **What problems is Innago solving and how is that benefiting you?** Affordable PM software $0 ### 6. Great property management software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Innago?** Easy to use interface and available on my iPhone as well/ **What do you dislike about Innago?** Sometimes freezes on iPhone after applying rent to an invoice **What problems is Innago solving and how is that benefiting you?** Tracking income, expenses, late payments, expiring leases, and needed repairs. All of these features save me time by having it in one place. ### 7. Rental Properties Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Leo L. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Innago?** It was extremely easy to get the property and renter created, have a background check completed, and have them ready to move in. **What do you dislike about Innago?** I honestly have no things I can list that I disliked about using Innago. **What problems is Innago solving and how is that benefiting you?** With this being my first rental property, Innago made the entire process easy to understand and was able to walk me through everything I needed to do to be successful. ### 8. Best software for Renting properties. **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel M. | N/A, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2025 **What do you like best about Innago?** Let you list your properties and keep everything together. Lease agreement and let the tetanus request for repairs. **What do you dislike about Innago?** It take a little while to learn how to use the software. **What problems is Innago solving and how is that benefiting you?** Just getting every thing together. All payment and least information. ### 9. User-Friendly and Efficient Property Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Innago?** I like how intuitive and user-friendly Innago is. It makes managing leases, collecting rent, and communicating with tenants very simple and efficient, all in one place. **What do you dislike about Innago?** What I dislike about Innago is the delay in receiving rent payments. Although they advertise fast transfers, it often takes 2–3 business days for the money to reach my account, which can impact cash flow. **What problems is Innago solving and how is that benefiting you?** Innago simplifies rental management by handling leases, rent collection, maintenance requests, and tenant communication in one place. It saves me time, keeps everything organized, and reduces manual work. ### 10. Great system for tracking rentals **Rating:** 5.0/5.0 stars **Reviewed by:** Doyne C. | Real estate agent, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Innago?** The ease of use for our tenants to apply and pay rent is a really awesome way to provide excellent customer care. **What do you dislike about Innago?** Time it takes to process the first payments is a bit slow but still good. **What problems is Innago solving and how is that benefiting you?** Making the process smoother and much easier for customers ### 11. Innago does everything I need to list and rent a home, all for free **Rating:** 5.0/5.0 stars **Reviewed by:** Javier R. | Developer Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Innago?** Innago allows me to list my property, send custom leases to tenants, and receive payments—all for free. It has a modern interface and is easy to navigate. **What do you dislike about Innago?** Small nitpick, I can't get featured on Zillow listings so that my home shows up on the map, so I have to set this service up separately from the other services Innago broadcasts to. **What problems is Innago solving and how is that benefiting you?** Innago helps market available properties, sign leases with tenants, and collect rent. ### 12. Easy to use property management platform **Rating:** 5.0/5.0 stars **Reviewed by:** David J. | Broker associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Innago?** The support is phenomonal. All encompassing tool/ platform for property management. API has great potential. **What do you dislike about Innago?** There are occasional bugs, but sending a screenshot to support gets me back on track quickly **What problems is Innago solving and how is that benefiting you?** Online property management and rent collection ### 13. Excellent Property Management Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Innago?** + Using my own templates for lease agreement + Online payment + Automated rent reminders + Customer support is top-notch +Free! Highly recommend for anyone looking to simplify property management! **What do you dislike about Innago?** - They hold first payments for 3 business days, in total it's 5 days - Confusing interface, little tricky to track payments **What problems is Innago solving and how is that benefiting you?** siging lease contracts and getting payments from tenants ### 14. Innago is extremely user friendly and very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Suman S. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Innago?** Ease of Use. Functionalities defined very clearly. Extremely easy to set up accounts for the new tenants as well keep track of all the income and expenses. **What do you dislike about Innago?** i wish it would give the owner of the account capability to overrise tenant's verified email address. **What problems is Innago solving and how is that benefiting you?** Reminer about overdue inovices. Automatic adding of late fees and eeping track of lease expiration. ### 15. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda K. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Innago?** So easy to navigate, simple and all in one stop for income and expenses **What do you dislike about Innago?** I would like to be able to adjust invoices when I am reviewing them under the tenants **What problems is Innago solving and how is that benefiting you?** Automation of invoices and late fees ### 16. Happy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Innago?** I just start property management. I’m looking for a free good software that’s what I found. **What do you dislike about Innago?** I didn’t see any downside right now, hope I will not found. **What problems is Innago solving and how is that benefiting you?** I didn’t use any software that’s my first software we use. I’m very happy. ### 17. Extremely Affordable and rich with features **Rating:** 4.5/5.0 stars **Reviewed by:** Jack P. | Senior Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Innago?** I like that the affordability of the platform as well as the amount of features that exists. You can tell it was designed by someone who knows the business well. I also appreciate the support. I had an issue over the weekend and their support team was quick and responsive. The follow up was fast too. **What do you dislike about Innago?** On the rare occation there can be some bugginess to some of the features. **What problems is Innago solving and how is that benefiting you?** Innago makes several parts of the property management lifecycle much easier from listings to lease creating and then accepting payments. Previously I had to use several different services. ### 18. Great Software for Landlords **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Innago?** It is a free software that allows me to screen tenants, collect rent, keep track of documents, etc. It makes it all so easy. **What do you dislike about Innago?** It takes a few days for the money to get deposited and that can be a little frustrating, but other than that I don't really have a lot of complaints. **What problems is Innago solving and how is that benefiting you?** I can collect rent remotely and have a record of all communication with my tenants. ### 19. Innago app **Rating:** 4.5/5.0 stars **Reviewed by:** Endalemp@yahoo.com M. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Innago?** Easy to use for both land Lord and tennats **What do you dislike about Innago?** Can not chat with human yet only AI. But they do respond phone calls quickly **What problems is Innago solving and how is that benefiting you?** Able to see all payments in one place ### 20. Perfect for first-time landlords **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Innago?** Comprehensive platform streamlining rental management and free! **What do you dislike about Innago?** It’d be great if the expenses was built out to include a maintenance schedule / log to track work done or upcoming. **What problems is Innago solving and how is that benefiting you?** Tracking rental income/expenses and documents ### 21. Innago Simplifies My Property Management, but There’s Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Chittal S. | Director Enterprise Project Management Office (ePMO), Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Innago?** I’ve been using Innago for my rental property management, and overall, I’m really happy with it. The software is super easy to use—everything from rent collection to handling maintenance requests is straightforward and accessible. I love how quickly I was able to set it up, and the learning curve was minimal, which is a huge plus for someone who doesn’t have time to mess around with complicated software. The customer support has been amazing; they’re always quick to respond and helpful whenever I need them. I use Innago almost daily, and it’s packed with all the essential features that make my life easier. The integration of various tools like tenant screening, lease signing, and financial tracking saves me a ton of time and helps keep my business running smoothly. **What do you dislike about Innago?** However, there are a few things that could be better. While the platform is generally user-friendly, the interface can feel a bit cluttered at times, making it harder to find specific features quickly. The mobile app is convenient but occasionally feels slower compared to the desktop version. I also wish the reporting features were more customizable, as I often need more detailed financial reports tailored to my needs. Despite these minor setbacks, Innago is still an excellent tool that has made managing my properties far more efficient. **What problems is Innago solving and how is that benefiting you?** Innago addresses several pain points in property management by providing a centralized platform that automates repetitive tasks and enhances tenant interactions. One of the biggest benefits is its ability to automate rent collection, which has significantly reduced the time I spend chasing down payments and handling checks. The tenant screening feature also helps me quickly find reliable renters by running background checks and credit reports, reducing the risk of problematic tenancies. Maintenance requests are easily managed within the platform, allowing tenants to submit issues directly, which I can track and address promptly. Overall, Innago saves me time, reduces administrative hassles, and improves the overall experience for my tenants, leading to smoother operations and fewer headaches. ### 22. Innago has been the key to starting my business. **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin R. | CEO/President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Innago?** I love the features available on this platform. As a beginner landlord, it's taken a lot of the stress away from onboarding tenants, connecting rent, etc. **What do you dislike about Innago?** I wish I could sign a lease from my phone. **What problems is Innago solving and how is that benefiting you?** It handles applications, leases, payments and maintenance requests. It takes all of the guess work out of it. ### 23. Wonderful Property Management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Innago?** I like that Innago is simple to understand and has a clean look. Each screen only has the relevant information you need and is easy to use. **What do you dislike about Innago?** So far I have not had any issues with using Innago. **What problems is Innago solving and how is that benefiting you?** They help me with tracking tenants, sending invoices, and collecting rents. ### 24. Very happy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2025 **What do you like best about Innago?** Very easy to manage my rental. I love how my rent payment gets deposited to my account within a day. **What do you dislike about Innago?** It would be helpful if they provided state specific lease templates. **What problems is Innago solving and how is that benefiting you?** Collect rent ### 25. Making my time more available **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Innago?** The ease to record payments. Gives me more free time. **What do you dislike about Innago?** Printing out reports could be easier. And a few features take time to figure out. Mapping could be easier. **What problems is Innago solving and how is that benefiting you?** Just the organization of the tenants and properties along with payments. It is the first software of its kind so I can't comment versa another package. ### 26. Best Free Real Estate Software Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Innago?** Innago is free for me to manage my 8 rental units seamlessly. Customer Support is 10/10. The team answers emails and phone calls very quickly. The software does everything I need it to, and I use it on my phone and web. I use it nearly every day. It's super easy to set up (in about 5 minutes). It integrates with my banking perfectly and automates everything. **What do you dislike about Innago?** I don't have anything to comment that needs improvement. **What problems is Innago solving and how is that benefiting you?** It centralizes my communications with tennants and payment processing. It's also great for maintenance request tracking ### 27. Very easy and user friendly for both landlord and guests **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Innago?** I like how it takes you through step by step process on listing your place, placing the invoices and laying the cost for the landlord. What is also nice is that it properly sets you up to keep you safe and the guest safe. When I needed help, customer support was easy to reach responded right away with my question. I also enjoy how easy and simple it was to create a lease for the tenant to sign. **What do you dislike about Innago?** So far I haven't found any issue but there was one part I was having issues that got resolved by customer support. **What problems is Innago solving and how is that benefiting you?** Invoicing the tennant on a monthly basis without me having to remind them or reach out to them. It makes the payment easy for my tennant. ### 28. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Innago?** Its free, and its user friendly. Very efficient information, not too much for a smaller operation **What do you dislike about Innago?** Dislike that there is not a mobile app and I think the lease template could use some updating **What problems is Innago solving and how is that benefiting you?** Helping me self manage my rental portfolio. Automated messages for rent collection and tracking expenses ### 29. Cant beat free! **Rating:** 5.0/5.0 stars **Reviewed by:** Brent O. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Innago?** ease of use for property owners perspective as well as new tenants. **What do you dislike about Innago?** What I dislike about Innago is that I am not able to pay vendors directly through the app or deposit checks as they come in. **What problems is Innago solving and how is that benefiting you?** Online payments and reports for profit and loss and rent roll. ### 30. Great Rental **Rating:** 5.0/5.0 stars **Reviewed by:** Carter R. | Propery Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Innago?** Good. and easy to use to manage rentals. **What do you dislike about Innago?** Wish you can send funds to multiple accounts from the same property and do the management reports. **What problems is Innago solving and how is that benefiting you?** Not really had any issues with Innago ### 31. As a new landlord, Innago has been very helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Innago?** All the information about my rental in 1 place. **What do you dislike about Innago?** The application process needs improvement. Potential rentals have been having a hard time getting verified and having their income verified. **What problems is Innago solving and how is that benefiting you?** Not sure. ### 32. Simple. Smart. Seek No Further **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Innago?** Sleek Design and intuitive options for managing **What do you dislike about Innago?** It is not completely free, and there are some difficult UX features **What problems is Innago solving and how is that benefiting you?** How to distribute and sign leases and collect payment ### 33. My Opinion **Rating:** 5.0/5.0 stars **Reviewed by:** John Q. | Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2025 **What do you like best about Innago?** It's user frindly and it allow my tenant connect with me every way possible **What do you dislike about Innago?** At this time I dont have any dislikes about it. **What problems is Innago solving and how is that benefiting you?** It has solved all theses problems Property Management Rental Payment Lease Administration Community Association Management ### 34. Great program at a great price $0.00 **Rating:** 5.0/5.0 stars **Reviewed by:** Todd A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Innago?** It covers just what i need without being overly complicated **What do you dislike about Innago?** Nothing. They are very responsive. You want a change call them and they will work on it. **What problems is Innago solving and how is that benefiting you?** Automatic collection. Automatic late fee charges. Keeps me posted all the time. App is great also. ### 35. Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Innago?** The best thing about Innago is being able to give our tenants the ability to pay online and submit maintenance requests as well. We never have offered this service and once we were introduced to Innago all of our residents were so excited! **What do you dislike about Innago?** The only downside is the amount of time it takes some payments to post to our account. **What problems is Innago solving and how is that benefiting you?** Innago is solving the problem of residents having to use the old fashioned mail in payments or getting money orders or checks ### 36. We love Innago! **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea D. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Innago?** I like that Innago lets our tenants put in requests for maintenance. Innago is great for keeping all of our rental properties managed in one place. **What do you dislike about Innago?** I feel like Innago could be more user friendly. I find myself getting confused and lost while trying to navigate around the site. **What problems is Innago solving and how is that benefiting you?** Innago has helped me keep my tenants files and payments in order and up to date. I find it so much easier to manage our rental properties with Innago. ### 37. Great software that helps me with all my property needs at a great price, FREE! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Innago?** First, Innago is free and easy to use! Innago helps me with all my tasks as a landlord--property listings, rental applications, background and credit checks, lease signing, rent invoicing and collections, and maintenance requests. **What do you dislike about Innago?** There is nothing that I dislike using Innago **What problems is Innago solving and how is that benefiting you?** Innago allows me to do manage all my property administrative needs in one place - listings, applications, background and credit checks, lease execution, rent payment invoicing and collection, and maintenance tracking. ### 38. Absolute best deal!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2025 **What do you like best about Innago?** It's free. Easy to setup. Great support. **What do you dislike about Innago?** Reports could use some updating. You can't easily pull a tenant ledger. Templates are hard to upload and edit. **What problems is Innago solving and how is that benefiting you?** Online payments and rent payment tracking. ### 39. Great for landlords with little time **Rating:** 5.0/5.0 stars **Reviewed by:** Isaiah C. | Financial Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Innago?** The ease of payment for my tenants and direct deposit straight to my accounts based on entity. **What do you dislike about Innago?** If I had to add another feature it would be banking. **What problems is Innago solving and how is that benefiting you?** Ease of payment for my tenants ### 40. Perfect for multi-tenant commercial property management **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Innago?** Easy to set up and onboard tenants. Works great for multi-tenant commercial properties. **What do you dislike about Innago?** A bit clunky on the mobile version to update listing photos. **What problems is Innago solving and how is that benefiting you?** It's streamlining rent collection and lease signing ### 41. I successfully used Innago to review and screen potential renters for my property **Rating:** 4.5/5.0 stars **Reviewed by:** Sharee W. | Educator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Innago?** Innago was able to process criminal background and income verification methods that successfully was able to identify potential renters for my property. **What do you dislike about Innago?** Some people who were on the website weren't technological saavy so I had to walk them through the process. **What problems is Innago solving and how is that benefiting you?** They assisted me in verifying potential renters in a trusted process that either approved or denied a renter, which kept me from having to do the work manually. ### 42. East, free way to manage my rental property. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2025 **What do you like best about Innago?** The user experience and ease of use for both the property manager and the tenants. **What do you dislike about Innago?** I don't have anything I dislike about Innago. **What problems is Innago solving and how is that benefiting you?** Free software to manage my rental property. ### 43. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Innago?** Easy to collect rent and communicate with tenants **What do you dislike about Innago?** Unable to pay vendors when a job is complete **What problems is Innago solving and how is that benefiting you?** So far I haven’t had any issues with the site and tenants love it ### 44. This Property Management Software is a Game-Changer for Landlords and Property Managers! **Rating:** 5.0/5.0 stars **Reviewed by:** Latoya B. | Deputy Commander, JTF 4, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Innago?** Intuitive Interface: The user-friendly dashboard and intuitive navigation make it a breeze to access all the essential features, saving me valuable time. Comprehensive Tenant Management: From screening applicants and generating lease agreements to tracking rent payments and maintenance requests, this software streamlines every aspect of tenant management. Exceptional Customer Support: The dedicated support team is always responsive and helpful, going above and beyond to address any questions or concerns. **What do you dislike about Innago?** Learning Curve: While the software is ultimately intuitive, there is a bit of a learning curve to master all the features and functionality. However, responsive customer support make it easy to get up to speed quickly. **What problems is Innago solving and how is that benefiting you?** Innago has simplified my workload, improved my efficiency, and ultimately, boosted my bottom line. **Official Response from Luke Marsh:** > We appreciate your feedback, Latoya! We’re thrilled to hear that Innago’s intuitive interface, comprehensive tenant management, and exceptional customer support are making a positive impact on your property management. We understand that there’s a learning curve, but we’re glad our support team has been able to assist you in getting up to speed. It’s great to know that Innago is simplifying your workload and enhancing your efficiency! ### 45. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2025 **What do you like best about Innago?** The software is easy to use. We've had great customer support. **What do you dislike about Innago?** We haven't really found anything that we feel is a negative. **What problems is Innago solving and how is that benefiting you?** Innago makes it easy for us to keep track of payments and to receive payments. It's also great when selecting new renters. ### 46. I recommend Innago **Rating:** 5.0/5.0 stars **Reviewed by:** Paolo P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Innago?** I like how intuitive it is. It is very easy to manage my properties. **What do you dislike about Innago?** I wish they had an option to do leases longer than a year and with base increases **What problems is Innago solving and how is that benefiting you?** It is helping me with property management. ### 47. So far, so good **Rating:** 4.0/5.0 stars **Reviewed by:** Cass C. | Vice President, Real Time Software Development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Innago?** Organizes all the important tasks of managing a rental property. **What do you dislike about Innago?** Not enough visibility of tenant experience. **What problems is Innago solving and how is that benefiting you?** Single place for all property management features. ### 48. Solid, free property management program **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Innago?** I love that the software is free, you can input all of your expenses, track your income and communicate with residents via the app. **What do you dislike about Innago?** I don't like that some features such as banking isn't available on the app and only accessible on the website. **What problems is Innago solving and how is that benefiting you?** Everything related to my properties are all in one place! Easy as pie! ### 49. Innago is a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Innago?** Innago has been a game-changer for managing my rental properties. The platform is intuitive, user-friendly, and packed with features that simplify everything from tenant screening to rent collection. What I love most is the seamless communication with tenants and the automation of recurring tasks. Plus, their customer service is outstanding – always responsive and helpful. Highly recommend Innago for any landlord looking to streamline property management! **What do you dislike about Innago?** Nothing is there to dislike about Innago. **What problems is Innago solving and how is that benefiting you?** Payment processing, work order tickets ### 50. Worth the research **Rating:** 5.0/5.0 stars **Reviewed by:** Kimber S. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Innago?** Ease of use for landlord and tenant, quality and response time of support, important notifications and seamless EFT. We really like to track maintenance requests and receipts for tax purposes. **What do you dislike about Innago?** Some hangups with setting up my rental agreement. Not everything was as explained in the tutorial. **What problems is Innago solving and how is that benefiting you?** Automatic payments routed right to my bank. ## Innago Discussions - [If Innago is free then, what's the catch?](https://www.g2.com/discussions/if-innago-is-free-then-what-s-the-catch) - 1 comment, 1 upvote - [Is it possible to handle maintenance requests through the app?](https://www.g2.com/discussions/is-it-possible-to-handle-maintenance-requests-through-the-app) - 1 comment, 1 upvote - [Does Innago provide lease templates and forms?](https://www.g2.com/discussions/does-innago-provide-lease-templates-and-forms) - 1 comment, 1 upvote - [Does Innago report to credit bureaus?](https://www.g2.com/discussions/does-innago-report-to-credit-bureaus) - 1 comment, 1 upvote - [What's the actual cost for using Innago?](https://www.g2.com/discussions/what-s-the-actual-cost-for-using-innago) - 1 comment, 1 upvote - [View Innago pricing details and edition comparison](https://www.g2.com/products/innago/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+09%3A48%3A15+-0500&secure%5Bsession_id%5D=27984105-3ee5-485a-86f9-756921a241e2&secure%5Btoken%5D=6ab18cd285be5d4ab9fccc1025fe7dceb2e9ddd79570449706eaadc750ff4c7c&format=llm_user) ## Innago Integrations - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Ledgre](https://www.g2.com/products/ledgre/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## Innago Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Integration / APIs - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Communication** - Mass Communication - Member Notifications - Digital Bulletin Board **Platform Interoperability** - Pre-Built Connectors **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Member Management** - Member Profiles - Member Database **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management **Platform Performance** - Reporting **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Innago Alternatives - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (270 reviews) - [DoorLoop](https://www.g2.com/products/doorloop/reviews) - 4.8/5.0 (252 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews)