It definitely makes it easier to manage than other systems. The app itself is easier for Caregivers to manage and provides the details needed to successfully complete visits. The system is very simple to manage and allows us to see things transparently. I also like that they communicate and work with us on any issue that occurs. Review collected by and hosted on G2.com.
There are minor things like: being able to see visit notes on both the patient and aide side, visit notes not loading, sometimes the app tends to get buggy. The system gets slow at some points.
I do think that compared to another systems they are working with us to resolve these issues so I don't necessarily dislike anything. Review collected by and hosted on G2.com.
Thank you for your recommendations and honest feedback. We have been working on improving the notes review process and just recently launched the new Notes QA dashboard. You can access the QA dashboard under the Caregivers Manu. It not only allows you to verify all the notes in one place, but also has autopilot QA that will minimize the number of notes you will need to review. The system is checking all notes and letting you know the ones that are good and do not need your attention, so you only need to focus on the ones with possible issues.
If you want to learn more about this new Feature, just contact our support team at 954-323-0371.
