Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"InMotion Hosting... One of the best!"
3.5/5
What do you like best about InMotion Hosting?

I have a number of clients who use InMotion hosting as well was myself, and I just love how easy and simple it all is to use, I hate services such as 1&1 and Heart Internet as their account areas and control panels are so complicated and hard to use!

I love how InMotion use cPanel, as a server administrator I have grown to love WHM and cPanel and the fact they use this makes everything far simpler! From taking backups to transferring sites from server to server, cPanel is a huge deal when you are deciding on which hosting provider to use. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

Sometimes support can be a little hard to get, especially when something technical needs resolving, you end up waiting several hours or over 24 hours in extreme cases to get critical issues resolved, which can be somewhat unfortunate if you have a situation which needs to be dealt with fast.

However this is not often and most of the time the support is extremely helpful and extremely quick. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Non Reliable Hosting and Horrible Support System"
0/5
What do you like best about InMotion Hosting?

I don't like the hosting. In the last 10 years, this is one of the worst hosting I tried as a web developer.

Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

They don't offer a ticket system, so you have to call and waste time everytime you need something. Or send email that they take an average 2 days to answer.

Besides that, during maintenance, they lost my database 2 times last year, with no back-up. So I lost my customer database because they lost the production copy and also my backups. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great Shared Hosting & VPS Service"
3.5/5
What do you like best about InMotion Hosting?

One of the most attractive parts of using Inmotion Hosting are the cheap prices for their shared web hosting services.

Inmotion Hosting is very transparent and that is something you have to appreciate, not every web hosting provider will explicitly tell you what type of hardware they are running such as SSDs or regular hard drives. Other features such as state snapshots are HIGHLY appreciated and used very often if the need to backup data is ever required. It doesn't take that long either.

Their Support center is one of the reasons that you can be sure will be a STRONG benefit when deciding to sign up with them. This is especially true if you are new to web-hosting and running websites and would like some initial hand holding when it comes to setting up your web server. I personally had a few of my questions answered immediately within the hour.

One Click installs is a must have and something that I find very very valuable in today's business world where time is precious. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

VPS prices although they come with more resources are more expensive than what I need, they need to offer a cheaper alternative similair to what Vultr or DigitalOcean offer. Review collected by and hosted on G2.com.

Pat M.
PM
Pat M.
President
Market Research
Small-Business (50 or fewer emp.)
"Great Customer Support - Feature Rich"
5/5
What do you like best about InMotion Hosting?

Has all the same features of GoDaddy and HostGator, but more. And when you have a question, InMotion is there to answer in a reasonable amount of time with good answers and helpful advice. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

I haven't found anything I dislike about their service. Review collected by and hosted on G2.com.

AS
Abraham S.
Owner
Information Technology and Services
Small-Business (50 or fewer emp.)
"Run-of-the-Mill Value Hosting."
1/5
What do you like best about InMotion Hosting?

I liked that my client is satisfied with the cost of their hosting service and the service itself. Better than GoDaddy, which this particular client was considering. The pricing information was clear, the billing has been properly executed, and their customer service has been sufficient. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

I dislike the shared hosting environment, which is more a matter of me being picky about which types of hosting services I use and recommend, and less about InMotion Hosting. Please note that I have not used their other services (VPS, etc). Review collected by and hosted on G2.com.

Brandon W.
BW
Brandon W.
Financial Analyst II
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Low-Cost Re-seller Hosting Plan"
2/5
What do you like best about InMotion Hosting?

The low-cost is a great feature that I find creates a very large profit margin for my business. It easily integrates with CPanel, and the free use of WHMCS is fantastic. You can also find 24/7 support with people who are not only helpful but also extremely knowledgeable. They also have great uptime, and white-labeling makes it so my clients can always see my company's name on everything. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

There are a few complaints I have about InMotion Hosting. First of all, it does not have the most professional look. The GUI of their login panel can be a bit confusing at first, and there are a lot of people in my organization that still do not understand how to use it. I would also advise them to educate their support teams more on the use of WHMCS. WHMCS does not currently have a phone support line, so this would give InMotion a huge leg-up in my opinion, and make them more credible in my eyes. Review collected by and hosted on G2.com.

Tamer I.
TI
Tamer I.
Founder
Small-Business (50 or fewer emp.)
"Nice host"
4.5/5
What do you like best about InMotion Hosting?

Support 7/24.

Easy to Use.

secure service. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

Sometimes they didn't solve my host or WordPress problems. Review collected by and hosted on G2.com.

Mark M.
MM
Mark M.
President
Information Technology and Services
Small-Business (50 or fewer emp.)
"Finally a first rate service"
5/5
What do you like best about InMotion Hosting?

These guys answer the phone.. they assist and they know what they are talking about. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

GUI is clunky, for the amount of options it is probably the best they can do but it is not as slick as godaddy. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Awesome hosting company for non-techies"
4.5/5
What do you like best about InMotion Hosting?

Very easy for non-techies to navigate their system

Great support team to help install products and resolve issues. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

Nothing - they are awesome. I own a real estate company, so my needs are not as demanding as others. That said, whenever I have a question, their support always comes through. Review collected by and hosted on G2.com.

Erwin M.
EM
Erwin M.
Communications Assistant
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great hosting company"
5/5
What do you like best about InMotion Hosting?

I like that the Customer Service team responds quickly on the phone and I do not get the run around. They patiently walk me through problems and gets to the bottom of technical issues. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

I dislike the number of addon domains an account has. My organization does a lot of work with Spanish-speaking communities requiring us to purchase Spanish domains that will point to the same English website. Review collected by and hosted on G2.com.