--- title: Inline Manual Reviews meta_title: 'Inline Manual Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how Inline Manual works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 23 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Inline Manual Reviews **Vendor:** Inline Manual **Category:** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) **Average Rating:** 4.6/5.0 **Total Reviews:** 23 ## About Inline Manual Engage and support customers through in-app tutorials Inline Manual provides a service to guide, support and engage prospects and customers right within an application. Easily create product walkthroughs, on-boarding guides, new features announcements, tooltips and manageable product documentation. Used and loved by small and big companies to get customers up to speed in no time, available for any web based product. All this without any coding. ## Inline Manual Reviews ### 1. A good competitor in the guided tutorials space **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Inline Manual?** Good support Price is reasonable given the many complex options. Inline Manual allows for a large amount of customization **What do you dislike about Inline Manual?** The backend feels slow - it's hard to QA iterative design of tutorials because it feels like I need 15 minutes to make sure I'm seen the most up to date results. Default design is kind of bare bones - although they appear to be working on it. **Recommendations to others considering Inline Manual:** Be reasonable in your expectations. If your product is complex, a guided tour isn't going to make it less so. When evaluating the product, have a clear goal and process you want to illustrate with it. **What problems is Inline Manual solving and how is that benefiting you?** While originally acquired to provide our users with tutorials and guided tours, we encountered many issues. The are more related to the complexity of our product and internal disagreement on the nature of tutorials than the tool itself, in my mind. We have since pivoted to use the tool to provide messages to our SaaS users, announcing new features, a customer survey, etc. This allows our front-end developers to focus on improving the tool further rather than creating throw-away messages. ### 2. Good tool with a lot of possibilities **Rating:** 4.0/5.0 stars **Reviewed by:** Chris v. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Inline Manual?** The detailed support portal and the good and fast support. **What do you dislike about Inline Manual?** When I ask for something that is not possible, they say they will discuss it, but so far I did not get a reaction back. **What problems is Inline Manual solving and how is that benefiting you?** Clients can use a walkthrough instead of calling us. ### 3. InlineManual for root-nine **Rating:** 3.5/5.0 stars **Reviewed by:** Jakob S. | Software Entwickler .NET, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2020 **What do you like best about Inline Manual?** Walkthroughs and how they work. Triggers and revisions/releases **What do you dislike about Inline Manual?** Automization,Interacting with web controls and events **What problems is Inline Manual solving and how is that benefiting you?** Simple walkthroughs for user to give help ## Inline Manual Discussions - [What is Inline Manual used for?](https://www.g2.com/discussions/what-is-inline-manual-used-for) - [View Inline Manual pricing details and edition comparison](https://www.g2.com/products/inline-manual/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+21%3A19%3A24+-0500&secure%5Bsession_id%5D=00888b7e-7efd-49fe-b4c6-22bd25239f19&secure%5Btoken%5D=d0a698af8ddb1cb017f3684c2d6b02a4fc01a9ee8ac53df9b318daf6ca985d8c&format=llm_user) ## Inline Manual Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **User Analysis** - Survey Implementation - Data Analysis - Real-Time Data - Real-Time Notifications **Generative AI** - AI Text Summarization **Self-Service Experience** - Knowledge Base - Searchable Articles - Mobile Optimization - Personalization **User Support** - User Segmentation - Multi-Language Support - Behavior-responsive Messaging **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Platform Basics - Digital Adoption Platform** - Integration - Communications **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics - Digital Adoption Platform** - Analytics - Reporting/Analytics - Visual Analytics - Real-Time Analytics **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance - Contextual Guidance **Agentic AI - Digital Adoption Platform** - Adaptive Learning - Asynchronous Learning - Blended Learning - Self-paced Learning **Additional Functionality** - Customer Experience Management - Generative AI - Workflow Management - AI Copilot - Task Management - Progress Tracking - Alerts/Notifications - In-App Training - Behavior Tracking - Gamification - Knowledge Base Management - Audience Targeting - Customizable Fields - Reporting & Statistics - Customizable Reports - Performance Metrics - Launch Management - Content Library - API - User Onboarding - Customizable Branding - Event Triggered Actions - Engagement Tracking - Self Service Portal - Data Quality Control - Data Import/Export - Employee Onboarding - Self Service Tools - Survey/Poll Management - Learning Management - Content Management - Customizable Templates - Interactive Content - Activity Tracking - Activity Dashboard - Monitoring - Training Management - Communication Management - Surveys & Feedback - Content Creation ## Top Inline Manual Alternatives - [Whatfix](https://www.g2.com/products/whatfix/reviews) - 4.5/5.0 (538 reviews) - [WalkMe](https://www.g2.com/products/walkme/reviews) - 4.5/5.0 (564 reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) - 4.4/5.0 (1,785 reviews)