What stands out the most about Ingeniux is the high level of customer service - from the initial research stage to reviewing specs and implementation to the amazing support when you become a partner - every phase of interaction with Ingeniux either complements or improves your web strategy and product. Review collected by and hosted on G2.com.

There are improvement in taxonomy association ordering that could be made, but this is a minor blip in the grand scheme of things. Review collected by and hosted on G2.com.

It allows us to change content without doing a deploy of any code. This allows us to change content on non-code release days. It also allows for non-developers to make content changes. Review collected by and hosted on G2.com.

I believe that it is likely an issue with the way we implemented CMS but we only use it for content at this time. Users are not able to change the look and feel of the website. they can't move fields around or add fields. that still needs to be done by a developer. Review collected by and hosted on G2.com.

I like that the CMS can be setup as complex and as simple as needed. For example, we have a couple instances of the CMS running. Our main instance needs to complex with a couple dozen schemas. Another instance we have setup just has a few schemas and basic code.

I also like the architecture of the CMS where the design side and the web side are separated so If we need to take the CMS side down for maintenance we can still keep the website still up and reduce any downtime to the website.

Support is huge for us. We feel confident when working with support to resolve our issues. Review collected by and hosted on G2.com.

Documentation. Sometimes the documentation can be lacking. Review collected by and hosted on G2.com.

I like that Ingeniux works as a headless and decoupled CMS. It really gives us the ability to work in the manner that we'd need depending on the project. I also like that we have a lot of flexibility to build custom apps within Ingeniux for additional functionality. Review collected by and hosted on G2.com.

We've had troubles with the nature of the support that is provided by default. Generally would be good for average users i.e. content authors, but not as high level as is needed for developers. Review collected by and hosted on G2.com.

Easy enough for someone who isn't fluent in HTML, etc to use. The support is pretty good and mostly available when we need them. I am not part of the web development team, however, I was able to get in and work in ingeniux, manage pages, make updates, etc. Review collected by and hosted on G2.com.

We had Issues with connections sometimes, the website being down, etc., however, customer service was always very helpful! Review collected by and hosted on G2.com.

The personalized technical support, is the best. If an email can't answer the issue, IGX support staff gets on the phone or on a webex meeting to work through the issues. Once a solution is found, they usually summarize the solution back to you in an email. This is great for documenting the solution for future reference. Review collected by and hosted on G2.com.

I think the product is getting more technical in its development. Maybe .Net provides more flexibility; however, I think the back end development is way more complex than when we started with Ingeniux in 2009. Review collected by and hosted on G2.com.

As a Content Management System, Ingeniux makes it quite easy for users to edit content. If a user has a decent understanding of HTML, they will feel very comfortable in the system.

The organization of pages is quite similar to navigating any digital file system, so this will also feel familiar to users. Review collected by and hosted on G2.com.

Ingeniux has been a disaster for my organization. There are many changes we cannot make ourselves and have to file support tickets with the corporate support team to have these changes made. These changes are not only incredibly expensive, but also require us to spend hours attempting to contact the company. We have gotten to points where we had to contact the CEO directly because our account managers on the Ingeniux team simply would not respond to our inquiries or phone calls. Review collected by and hosted on G2.com.

Ingeniux is an amazing CMS. It handles all our 12 websites with ease, manages content well, and we love it. It sends out an XML feed to your views that you can manipulate any way you need. Review collected by and hosted on G2.com.

There isn't much to dislike. You'll want to build it properly, and if done so right, you'll be able to get all you want our of Ingeniux. Review collected by and hosted on G2.com.

I love the having full control over the rendering system, without all the legwork of making a CMS Review collected by and hosted on G2.com.

The CMS can be extremely slow at times, even screeching to a halt after a while, combine that with not being able to push new templates directly to the server and it really slows production at times Review collected by and hosted on G2.com.