Interface; reliability; customer support Review collected by and hosted on G2.com.
XML doesn't work well in our transl mgr. Review collected by and hosted on G2.com.
Interface; reliability; customer support Review collected by and hosted on G2.com.
XML doesn't work well in our transl mgr. Review collected by and hosted on G2.com.
The Ingeniux CMS and Cartella platform have been great in creating a redesigned digital experience for our clients. The technology is flexible in its ability to integrate with different systems, enabling us to extend our internal workflows to our clients to provide a more efficient experience. As an administrator, I find it easy to manage the platform and make changes for our organization. We also work closely with the Ingeniux professional services team, and their development team has been great to partner with. Review collected by and hosted on G2.com.
We have a lot of customization built into our CMS with a lot of forms being used on our portal. As someone new to administering a CMS, I could use better tools when packaging and pushing releases into production. I also wish there was more native analytics within the software for tracking asset downloads, usage, etc. Review collected by and hosted on G2.com.
On a day to day basis, Ingeniux CMS has been easy to "run." It is simple enough and flexible enough that routine posts and updates are fairly quick and easy, and we have been able to readily onboard new users. Their leadership, core architecture, and design all seem very solid. Review collected by and hosted on G2.com.
Support and change requests have been fairly good overall, but at times have been difficult to get timely progress, especially for those support issues that fit in the grey area between a "bug" and a "feature request." Also, I'd prefer more layout/font options in the core CMS. Review collected by and hosted on G2.com.
This CMS has everything an organization of any size would need to be successful. There's so much control on assets, pages, URL maps, and more. Since version 10, asset management has really made a huge difference in how we're able to publish our assets to different publishing targets, including the ability to have them expire, know where they're used, and more. The headless nature of the CMS exporting XML (or JSON!) to any endpoint has been huge as well - we've been able to export this to things like external apps or other web services to use. Review collected by and hosted on G2.com.
There hasn't been an update in a while, but that being said, their support is second to none. They've been very responsive to any issues we've encountered, rare as that is. Review collected by and hosted on G2.com.
Being a new Ingeniux CMS User, I found the interface intuitive and easy to use, especially in version 10. Having met some of the Ingeniux staff in person, I can tell they are truly passionate about their product and it shows in the quality of software that they put out. Review collected by and hosted on G2.com.
Documentation for specific tasks can be hard to find, but Ingeniux Support is top-notch, and will respond promptly to any question you may have. Review collected by and hosted on G2.com.
The support that we get from IGX is great. Their team is there to provide resources in development, CMS organization, and even some web assets production. Review collected by and hosted on G2.com.
The system is not as easy to manage as a new user who is unfamiliar with how CMS works. Also once a set of modules are set up, it is difficult to update them to something new. It does not seem as agile and intuitive to be fully adapted as a self-service web layout tool, so we are left to go back to IGX for assistance. Review collected by and hosted on G2.com.

The flexibility of having the content separated from the presentation layer is very powerful, and the support team is always great. Review collected by and hosted on G2.com.
I would love to see more direction to supporting the newest development platforms. Review collected by and hosted on G2.com.
Ability to have groups of people with varying permissions. Ability to control what they can edit and do. Review collected by and hosted on G2.com.
I don't like that you have to check in and mark pictures for publish. It adds several steps. Would love for that to be an optional automatic. Review collected by and hosted on G2.com.
