Top 10 Upland InGenius Alternatives & Competitors

Top 10 Alternatives to Upland InGenius Recently Reviewed By G2 Community

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Genesys Cloud CX
By Genesys
4.4/5
(1,520)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Categories in common with Upland InGenius:
Contact Center
Outbound Call Tracking

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(593)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Categories in common with Upland InGenius:
ServiceNow Store Apps
Contact Center
Outbound Call Tracking

Talkdesk
By Talkdesk
4.4/5
(2,499)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to Upland InGenius, Talkdesk is:
Better at meeting requirements
Categories in common with Upland InGenius:
ServiceNow Store Apps
Contact Center
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NiCE CXone Mpower
By NiCE
4.3/5
(1,727)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Reviewers say compared to Upland InGenius, NiCE CXone Mpower is:
Better at meeting requirements
Categories in common with Upland InGenius:
Contact Center

3CX
By 3CX
4.4/5
(530)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Reviewers say compared to Upland InGenius, 3CX is:
Better at meeting requirements
Categories in common with Upland InGenius:
Contact Center

CTM (formerly CallTrackingMetrics)
By CTM
4.5/5
(760)
Product Description
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
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Reviewers say compared to Upland InGenius, CTM (formerly CallTrackingMetrics) is:
Better at meeting requirements
Categories in common with Upland InGenius:
Contact Center
Outbound Call Tracking

Revenue.io
By Revenue.io
4.7/5
(573)
Product Description
Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter.
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Reviewers say compared to Upland InGenius, Revenue.io is:
Better at meeting requirements
More usable
Categories in common with Upland InGenius:
Outbound Call Tracking

Salesforce Service Cloud
By Salesforce
4.4/5
(7,199)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Categories in common with Upland InGenius:
Contact Center

InsideSales
By InsideSales
4.5/5
(618)
Product Description
Playbooks is an AI-powered cadence-based sales application designed to allow for strategic sales teams to grow pipeline.
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Reviewers say compared to Upland InGenius, InsideSales is:
Better at meeting requirements
Categories in common with Upland InGenius:
Outbound Call Tracking

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