--- title: Ingegno Cloud Reviews meta_title: 'Ingegno Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Ingegno Cloud works for a business like yours. date_modified: '2026-03-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Ingegno Cloud Reviews **Vendor:** Ingegno **Category:** [CRM Software](https://www.g2.com/categories/crm) ## About Ingegno Cloud Ingegno Cloud is a comprehensive Customer Relationship Management (CRM) platform designed to streamline client management, sales processes, and daily operations for small and medium-sized businesses (SMBs). By integrating essential communication tools like email and WhatsApp directly into the CRM, Ingegno Cloud ensures that all client interactions are centralized, organized, and easily accessible. Key Features and Functionality: - Centralized Client Records: Maintain detailed and organized client information, ensuring that every team member has access to up-to-date data. - Sales Pipeline Management: Visualize and track deals through customizable pipelines, providing clear insights into the status of each opportunity. - Integrated Email and WhatsApp: Manage all client communications within the CRM, linking emails and WhatsApp messages directly to relevant client records and deals. - Task and Activity Management: Organize tasks, set deadlines, and schedule follow-ups to ensure timely engagement with clients. - Proposal Generation: Create and manage client proposals directly within the platform, keeping all related documents and communications in one place. - Automation and Workflows: Automate repetitive tasks and set up workflows to enhance efficiency and reduce manual errors. - Customizable App Store: Extend the CRM's functionality by adding new features as needed, allowing the system to adapt to evolving business requirements. Primary Value and Solutions Provided: Ingegno Cloud addresses the challenges SMBs face in managing growing client bases and complex sales processes. By centralizing client data, communications, and tasks, it eliminates data fragmentation and ensures that all team members are aligned. The integration of email and WhatsApp into the CRM workflow reduces the need to switch between multiple tools, enhancing productivity. Automation features minimize manual work and operational errors, allowing businesses to focus on building strong client relationships and driving sales growth. Overall, Ingegno Cloud empowers SMBs to manage clients and deals efficiently, leading to improved organization, better client engagement, and increased sales performance. - [View Ingegno Cloud pricing details and edition comparison](https://www.g2.com/products/ingegno-cloud/reviews?open_modal_url=%2Fproducts%2Fingegno-cloud%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fingegno-cloud%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+04%3A02%3A01+-0500&secure%5Bsession_id%5D=ba114e95-044a-44aa-9e0b-e39cfa11c027&secure%5Btoken%5D=a5258179c41b1197a8152a1e93b8635601e37d2ad7132477d8f1d33274df0087&format=llm_user) ## Ingegno Cloud Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Ingegno Cloud Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,683 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,297 reviews)