[ Infraspeak Reviews ](https://www.g2.com/products/infraspeak/reviews) [ Infraspeak Reviews ](https://www.g2.com/products/infraspeak/reviews) # Infraspeak Features ##### ## CMMS Platform Features (34) Work Order Management Corrective and preventative maintenance work orders can be easily created, edited, or cloned within the system. Work orders are able to be prioritized, scheduled, tracked, and reported to align with maintenance workflows. Preventative Maintenance (PM) Preventative maintenance work order scheduling can be automated and triggered based on a series of factors, including date, time, alarms, meter readings, and specified event occurances. Predictive Maintenance (PdM) Monitor enterprise equipment and assets with either built-in data analysis tools or integrated third-party applications to streamline preventative maintenance efforts. Materials Management Organize maintenance, repairs, and operations (MRO) materials within a built-in database, and coordinate materials inventory and purchase requests. Equipment Breakdown Reports Access historical records of equipment performance statistics and generate new reports using equipment data to identify underlying equipment issues. Approval Management Create approval workflows to streamline the approval of work order or material purchase requests. Task Templates Maintain re-usable task templates for preventative and unscheduled work orders. Organize these templates into task libraries that are easily accessible and can be cloned or edited as needed. Compliance Auditing Track maintenance documentation to ensure compliance with Occupational Safety and Health Administration (OSHA) and ISO standards. Manage material safety data sheets (MSDS) and other critical safety instructions within a central repository, and track employee training certifications. Vendor Management Submit RFPs / RFQs to vendors, communicate terms, and track and manage vendor performance within the system. Reporting & Dashboards Visualize maintenance data and KPIs using built in dashboards, and create custom reports around equipment, assets, work orders, and more. Task Management Create, manage and track all task activities and progression Equipment Maintenance Manage procedures that ensure organizational equipment remains in working condition Predictive Maintenance Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Document Management Store, manage, and track all electronic documents in a centralized location Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Technician Management Oversee technicians and track their assigned work orders Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Calibration Management Schedule the calibration of instrumentation and maintenance requirements Calendar Management Track and manage schedules and meetings via an integrated calendar Inventory Management Track and manage inventory levels to maintain proper supply Key & Lock Management Establish procedures for monitoring locations of keys Safety Management Identify and assess hazards to ensure the well-being of employees, assets, and the environment Job Management Manage and track all job information and associated tasks Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Customizable Reports Alter the layout and content of reports For Mechanical Equipment Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Fixed Asset Management Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Dispatch Management Manage sending personnel and resources to a site as needed Purchase Order Management Create, send, and track purchase orders and their statuses Contact Management Manage, organize, and store contact information Workflow Management Create, design and manage workflows for repetitive tasks Purchase Order Management Create, send, and track purchase orders and their statuses Historical Reporting Information, data and reports that are being tracked over time Show More ##### ## Facility Management Platform Features (36) Maintenance Planning Schedule and assign maintenance work orders to engineers or technicians from within the system. Work orders can be prioritized according to a series of predetermined factors in order to streamline operations. Facility Inventory Management Track material, equipment, and inventory usage across facilities. Record historical usage data, supplier information, and estimated replacement costs. Space Planning Provide information detailing how the space inventory in a building is used, what assets currently occupy that space, and how the assets are arranged in order to optimize the management of space inventory. Move Management Coordinate employee and asset moves, adds, and changes (MAC) to reduce associated costs and minimize organizational disruption Vendor Management Source vendors and contractors through a centralized directory within the system. Submit RFPs / RFQs to vendors, communicate terms, and track and manage vendor performance. Service Request Portal Respond to and manage facility reservations and maintenance requests submitted through a centralized web portal. Green Building Operations Monitor energy and water usage in buildings, use energy usage data to generate actionable reports, and forecast the performance of "green" initiatives to reduce energy costs, greenhouse gas emissions, and other associated waste. Reporting & Dashboards Visualize facility data and KPIs using built in dashboards, and create custom reports around facility usage statistics. Facility Document Storage Maintain a central online repository for facility documentation, such as lease documents, that is easily accessible by facility management personnel. Mobile Field Access Facilitate maintenance planning and task completion with mobile access to facility management tools. Facility Asset Management Manage and track high-value assets including office equipment, furniture & more Task Management Create, manage and track all task activities and progression Equipment Maintenance Manage procedures that ensure organizational equipment remains in working condition Preventive Maintenance Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Service Request Management Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Parts Management Track parts inventory levels and manage re-stocking Visitor Management Allow organizations to streamline the check-in process for visitors. Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Workflow Management Create, design and manage workflows for repetitive tasks Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Work Order Management Creating, assign, and track jobs and/or tasks for work orders Equipment Management Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Space Management Manage occupancy and space utilization in facilities and buildings Incident Management Manage and track all disruptions and incidents Contract/License Management Track, store, and access client contracts or licenses Maintenance Management Manage, maintain and track the performance of assets and equipment Materials Management Process of planning, procuring and controlling material flows along with supplier evaluation and shipping Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Fixed Asset Management Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Document Management Store, manage, and track all electronic documents in a centralized location Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Historical Reporting Information, data and reports that are being tracked over time Calendar Management Track and manage schedules and meetings via an integrated calendar Show More ##### ## Before the Job (4) Calendar Uses the calendar tool to determine field workers who are free for the job. Dispatch Notifies field service workers of their upcoming assignments. Roles Allows users to see tasks according to permissions and roles. Booking Allows clients to book jobs through the desktop page or within the app. Show More ##### ## On the Job (10) Location Tracks employee location to ensure timeliness. Employee Communication Enables communication within the app from manager to field service employee. Behavior Monitoring Monitors behavior in the field. Client Notifications Notifies clients, should any delays or mishaps occur. Field Sales Includes some ability to serve as a sales and ordering application. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Customizable Fields Customize data fields to support various needs and use cases Multi-Location Manage and support multiple locations Payment Collection in the Field Swipe a credit card or manually process payments while with the customer in the field Show More ##### ## After the Job (8) Reports Creates reports that reflect field performance either as a team or individually, to review productivity. Analytics Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. Billing & Invoicing Create, manage, and send invoices or bills to customers CRM Integrations Integrates with CRM software to monitor all aspects of the customer relationship. Accounting Integration Integrate with a third-party accounting system QuickBooks Integration Integrates with QuickBooks Third-Party Integrations Set up connections to third-party platforms to improve business processes Customizable Reports Alter the layout and content of reports Show More ##### ## Generative AI (1) Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Agentic AI - Field Service Management (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Facility Management (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Additional Functionality (158) Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Audit Trail A record of all activities within the system, including user access, changes made, etc. Scheduling Plan availability and assign specific time slots for tasks and resources Billing & Invoicing Create, manage, and send invoices or bills to customers Facility Scheduling Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Mobile Access Access software remotely via mobile devices Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Generative AI Use AI to generate content in the form of text, images, videos, etc. Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Real-Time Data Receive data and information in real time Task Scheduling Track and manage the scheduling of tasks API Application programming interface that allows for integration with other systems/databases Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Service History Track work performed and resources used for past customers, sites, or assets Equipment Tracking Track the location of specific equipment at all times Third-Party Integrations Set up connections to third-party platforms to improve business processes Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Document Storage Store and organize documents in a centralized system Multi-Location Manage and support multiple locations GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Reminders Timed notification for any upcoming task, deadline, appointment, or activity Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customizable Forms Customize contracts and forms to collect specific information Customizable Fields Customize data fields to support various needs and use cases Warranty Tracking Track the duration and expiration of warranty as well as any obligations under that warranty Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Activity Tracking Track and document all activities across devices, networks, and other systems Access Controls/Permissions Define levels of authorization for access to specific files or systems Data Import/Export Import and export data to and from software applications Inventory Control Monitor product stock levels Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Budgeting/Forecasting Create budgets based on historical data and future projections AI Summarization Uses AI to condense large amounts of text, audio, or video data into a coherent form Chatbot AI-based platform which conducts a conversation via auditory or textual methods Resource Allocation Assign available resources to various projects and tasks Downtime Tracking Track unplanned equipment or network failures Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Work Order Management Creating, assign, and track jobs and/or tasks for work orders Checklists An itemized to do list that can be edited as tasks are completed Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Parts Management Track parts inventory levels and manage re-stocking Service History Track work performed and resources used for past customers, sites, or assets Residential Properties For residential properties Vendor Management Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Customizable Forms Customize contracts and forms to collect specific information Purchase Order Management Create, send, and track purchase orders and their statuses Mobile Access Access software remotely via mobile devices Dispatch Management Manage sending personnel and resources to a site as needed Task Scheduling Track and manage the scheduling of tasks Calendar Management Track and manage schedules and meetings via an integrated calendar Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Technician Management Oversee technicians and track their assigned work orders Status Tracking Track the status over time for a request, process, asset, or transaction API Application programming interface that allows for integration with other systems/databases Document Management Store, manage, and track all electronic documents in a centralized location Job Management Manage and track all job information and associated tasks Preventive Maintenance Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Reporting Active reporting of data and metrics Commercial Properties Designed to serve commercial properties Real-Time Data Receive data and information in real time Historical Reporting Information, data and reports that are being tracked over time Contract/License Management Track, store, and access client contracts or licenses Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Facility Scheduling Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Workflow Management Create, design and manage workflows for repetitive tasks Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Inventory Management Track and manage inventory levels to maintain proper supply Predictive Maintenance Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Routing Plan daily routes to optimize employee scheduling and provide directions Forms Management Store, manage and track all forms in a centralized location Chatbot AI-based platform which conducts a conversation via auditory or textual methods Documentation Management Manage product specific documents in a categorized order File Storage Store and access documents, forms, and photos in one centralized place Electronic Signature Digitally sign online documents Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Service Level Agreement (SLA) Management Set and monitor service level agreements to ensure timely response and resolution Personalization and Recommendation Generative AI models can create personalized recommendations for users based on their preferences and behavior. Resource Allocation Assign available resources to various projects and tasks GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Quotes/Estimates Generate quotes or estimates for customers Scheduling Plan availability and assign specific time slots for tasks and resources CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Online Time Clock Track/log the amount of time employees worked per job using a timer Workforce Management A set of processes to optimize the productivity of its employees Activity Tracking Track and document all activities across devices, networks, and other systems Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Productivity Analysis Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Prioritization Arrange tasks based on the level of priority or urgency Customizable Branding Add customized logos and colors to align with company branding Price and Cost Calculations Calculate rule-based prices for a product/service Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Equipment Tracking Track the location of specific equipment at all times Data Capture and Transfer Import, collect, and capture data from multiple sources Time Tracking Measure and track time including hours worked and paid time off (PTO) Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Secure Data Storage Securely stores data to prevent data loss or breaches Location Tracking Identify the physical location of an individual, asset, device, etc. Route Optimization Finding the most optimal routes for drivers based on various factors and constraints Offline Access Ability of websites, web applications, or mobile applications to function without an active internet connection Real-Time Updates Receive system updates as soon as any changes are made Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Chat/Messaging Communicate using direct chat or messages within the system Knowledge Management Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Electronic Payments Electronically collect payments for goods or services Customer History Access previous interactions or concerns to maintain customer relationships Inventory Control Monitor product stock levels Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Client Portal Private online space that lets businesses securely share documents and provide information access to clients Driver ETA Generate estimated arrival times for drivers to keep back office or customers informed Job Tracking Track and visualize the status of an ongoing job and the time spent on tasks or projects Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Customer Management Store and organize information about customers and previous interactions Reminders Timed notification for any upcoming task, deadline, appointment, or activity Work Order Creation Create a new work order Equipment Maintenance Manage procedures that ensure organizational equipment remains in working condition Data Import/Export Import and export data to and from software applications Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Recurring Appointments Schedule repeating appointments based on a duration of time Contractor Management Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Access Controls/Permissions Define levels of authorization for access to specific files or systems Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Customizable Forms Customize contracts and forms to collect specific information Checklists An itemized to do list that can be edited as tasks are completed Real-Time Data Receive data and information in real time Activity Tracking Track and document all activities across devices, networks, and other systems Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Facility Scheduling Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Status Tracking Track the status over time for a request, process, asset, or transaction API Application programming interface that allows for integration with other systems/databases Generative AI Use AI to generate content in the form of text, images, videos, etc. Inventory Control Monitor product stock levels AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests For Schools Designed to be used by kindergarten, primary, middle, and senior secondary schools. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Multi-Location Manage and support multiple locations Access Controls/Permissions Define levels of authorization for access to specific files or systems Customizable Reports Alter the layout and content of reports Commercial Properties Designed to serve commercial properties Residential Properties For residential properties Data Import/Export Import and export data to and from software applications Audit Trail A record of all activities within the system, including user access, changes made, etc. Third-Party Integrations Set up connections to third-party platforms to improve business processes Corrective and Preventive Actions (CAPA) Investigate and take action at root cause or error in processes to prevent recurring issues Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Billing & Invoicing Create, manage, and send invoices or bills to customers Show More ## Top-Rated Alternatives [ ![MaintainX](https://images.g2crowd.com/uploads/product/hd_favicon/088d369329821d7b5599a805bf6cfd10/maintainx.svg "MaintainX") MaintainX 4.8/5(1,549) ](https://www.g2.com/products/maintainx/reviews) [ ![UpKeep](https://images.g2crowd.com/uploads/product/hd_favicon/87dff5f857638c790f94e3ac91c04d83/upkeep.svg "UpKeep") UpKeep 4.5/5(1,097) ](https://www.g2.com/products/upkeep/reviews) [ ![Limble](https://images.g2crowd.com/uploads/product/hd_favicon/d7737b93f87b8b0068f6ede2b14f40d4/limble.svg "Limble") Limble 4.8/5(687) ](https://www.g2.com/products/limble/reviews) [ View All Alternatives ](https://www.g2.com/products/infraspeak/competitors/alternatives) ## Technology Glossary Features View full feature definition View definitions of the features and discover new technology terms. [View Glossary](/glossary) [Work Order Management](/glossary/work-order-management-definition) Work order management is the process of creating, implementing, and tracking work in industries such as manufacturing, retail, utilities, or construction. [Maintenance Planning](/glossary/maintenance-planning-definition) Maintenance planning is the process used to identify and resolve maintenance problems. Learn more about maintenance planning, the best practices to follow, and how businesses can develop an effective maintenance plan. [Materials Management](/glossary/materials-management-definition) Materials management plays a valuable role in a company’s supply chain management process. Learn more about materials management, how it can benefit production flow, and how to implement it in an inventory structure. [Move Management](/glossary/move-management-definition) Move management or relocation management is the process of moving an employee to a new location within the organization or to a different geographic location. Learn more about move management, the best practices, and how HR teams can optimize their existing relocation processes with relocation management software. ##### Categories on G2 [ Field Service Management ](https://www.g2.com/categories/field-service-management)[ CMMS ](https://www.g2.com/categories/cmms)[ Facility Management ](https://www.g2.com/categories/facility-management) ##### Explore More [ Which managed IoT services tools deliver strong implementation support for large enterprise deployments? ](https://www.g2.com/discussions/which-managed-iot-services-tools-deliver-strong-implementation-support-for-large-enterprise-deployments)[ Best tools for tracking display ad performance ](https://www.g2.com/discussions/what-are-the-best-tools-for-tracking-display-ad-performance)[ What co-browsing tools work across all browsers without requiring a software download or plugin on the customer side? ](https://www.g2.com/discussions/what-co-browsing-tools-work-across-all-browsers-without-requiring-a-software-download-or-plugin-on-the-customer-side) [ Top app for managing social media posts ](https://www.g2.com/discussions/what-s-the-top-app-for-managing-social-media-posts)[ SQL Compare vs Beyond Compare for database schema comparison: which database comparison tool do developers find easier when synchronising environments? ](https://www.g2.com/discussions/sql-compare-vs-beyond-compare-for-database-schema-comparison-which-database-comparison-tool-do-developers-find-easier-when-synchronising-environments)[ Pros and Cons Details ](https://www.g2.com/products/infraspeak/reviews?qs=pros-and-cons) Show More [ Which managed IoT services tools deliver strong implementation support for large enterprise deployments? ](https://www.g2.com/discussions/which-managed-iot-services-tools-deliver-strong-implementation-support-for-large-enterprise-deployments)[ Best tools for tracking display ad performance ](https://www.g2.com/discussions/what-are-the-best-tools-for-tracking-display-ad-performance)[ What co-browsing tools work across all browsers without requiring a software download or plugin on the customer side? ](https://www.g2.com/discussions/what-co-browsing-tools-work-across-all-browsers-without-requiring-a-software-download-or-plugin-on-the-customer-side) [ Top app for managing social media posts ](https://www.g2.com/discussions/what-s-the-top-app-for-managing-social-media-posts)[ SQL Compare vs Beyond Compare for database schema comparison: which database comparison tool do developers find easier when synchronising environments? ](https://www.g2.com/discussions/sql-compare-vs-beyond-compare-for-database-schema-comparison-which-database-comparison-tool-do-developers-find-easier-when-synchronising-environments)[ Pros and Cons Details ](https://www.g2.com/products/infraspeak/reviews?qs=pros-and-cons)