Infrascale Disaster Recovery Reviews & Product Details

Infrascale Disaster Recovery Overview

What is Infrascale Disaster Recovery?

Data Protection Platform (cloud backup, disaster recovery, file sharing and cloud connected appliances)

Infrascale Disaster Recovery Details
Product Description

Data Protection Platform (cloud backup, disaster recovery, file sharing and cloud connected appliances)


Seller Details
Seller
Infrascale
Company Website
Year Founded
2001
HQ Location
El Segundo, CA
Twitter
@Infrascale
1,679 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
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Infrascale Disaster Recovery Reviews

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Managed Services Administrator
Computer Networking
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Integration with Connectwise is great. Support has been exceptional. Free hardware is good deal and makes enough of a cost difference to put it above other similar vendors. The ease of viewing errors and warnings makes administration easy to deal with. Backing up VMs in VMware is a breeze and works very well. The way that backups are prepared for sending offsite allows the speed at which they are sent to be a lot better than most solutions. I can get a few TBs offsite in as little as 3-4 days. Review collected by and hosted on G2.com.

What do you dislike?

Their agent based backup must scan the entire file structure to be able to track changes. It does not have CBT capability. Setup of the agent is also a bit involved compared to other services I have used. There have been some instances of the backups affecting production to the point of end-user complaints. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Infrascale is a good BDR solution that you can resell at a decent enough profit. It will do backups and give you the flexibility you need to backup your client's data in a way that works for them. You will find that backing up smaller servers is going to be less of a headache than large environments. If you do have clients with large datasets I would recommend only using the hypervisor side backups rather than the backup agent. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Infrascale disaster recovery gives us the ability to back up client data at an image and file and folder level or combination of the two as needed. It saves on space and time particularly when the backups ar sent to the cloud for offsite storage. Review collected by and hosted on G2.com.

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CS Tech
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that it consistently backups and sends notifications. Once you get the hang of it, it's not too hard to navigate through the screens. Support it helpful when you know what you want to do, they usually give you a direct answer of how to do it. Review collected by and hosted on G2.com.

What do you dislike?

Finding something specific in the documentation is not simple. Creating a windows image of the system didn't work. When contacting support they mentioned they were in the process of phasing out the current disk image provider and are creating their own. There is no cloud to cloud back. The email notifications don't explain how to fix the alerts. The ease-of-use of the software is low at first until you can finally figure out how to navigate. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider a platform that offers both backups of pc and server files and folders, and cloud to cloud backups. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We backup servers and PCs. It is used as disaster recovery method. The benefits are it faithfully runs at the schedule time. Review collected by and hosted on G2.com.

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