---
title: Infotools Reviews
meta_title: 'Infotools Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Infotools works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 3
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Infotools Reviews
**Vendor:** Infotools  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 3
## About Infotools
Our powerful cloud-based software platform, Harmoni, is purpose-built for market research data. Harmoni is a true' data-to-decision-making' solution from data processing to analysis, reporting, visualization, dashboards, distribution, and data alerts. With three decades of experience partnering with corporate insights teams, we have data experts who can help you with insights discovery, analysis, visualization and reporting.




## Infotools Reviews
  ### 1. Nice cloud based platform  for analysis of market research data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Keith B. | Principal Product Manager Customer Analytics and Insights, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2022

**What do you like best about Infotools?**

data exploration and analysis tools include drag and drop table creation, great for both adv and new users to explore and look at data

**What do you dislike about Infotools?**

pricing, and Some limitations in what types of charts we can display

**Recommendations to others considering Infotools:**

Once installed, the platform is great. It's intuitive and works on a number of levels from senior management 1-pager down to analyst. Invest in training from vendors or companies to get started

**What problems is Infotools solving and how is that benefiting you?**

self service, able to run analysis quickly to support agile business needs and other requests from stakeholders


## Infotools Discussions
  - [What is Infotools used for?](https://www.g2.com/discussions/what-is-infotools-used-for)

- [View Infotools pricing details and edition comparison](https://www.g2.com/products/infotools/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-12+17%3A32%3A46+-0500&secure%5Bsession_id%5D=75389d03-c1c7-4bfe-a10c-9ec844f28922&secure%5Btoken%5D=41bbee3d373637c5105875e274e3fe6dd44984c41af24b25e3765abf3bb2169c&format=llm_user)

## Infotools Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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