--- title: Infosys BPM Services Reviews meta\_title: 'Infosys BPM Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how Infosys BPM Services works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 11 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Other Services url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5 --- # Infosys BPM Services Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by Infosys BPM Services but has limited features. Are you part of the Infosys BPM Services team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! The worldwide web and social platform ecosystems have been changing considerably over time, affecting consumer buying patterns and mindsets. Consumers now spend a considerable amount of time researching through online platforms and social media before making any purchase decision. The Infosys BPM Digital Analytics service partners with businesses and organisations to deep dive and generate actionable insights from unstructured online data and Transform their analytics journey through improved customer satisfaction and optimisation of digital assets to serve consumers better * * * Seller [Infosys BPM](https://www.g2.com/sellers/infosys-bpm) Discussions [Infosys BPM Services Community](https://www.g2.com/products/infosys-bpm-services/discuss) Overview by Infosys BPM Show More ## Top-Rated Alternatives [ ![AnalytixLabs Gurgaon](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AnalytixLabs Gurgaon") AnalytixLabs Gurgaon 4.7/5(46) ](https://www.g2.com/products/analytixlabs-gurgaon/reviews) [ ![GrowthSpree - B2B SaaS & B2B Marketing Agency](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GrowthSpree - B2B SaaS & B2B Marketing Agency") GrowthSpree - B2B SaaS & B2B Marketing Agency 4.9/5(48) ](https://www.g2.com/products/growthspree-b2b-saas-b2b-marketing-agency/reviews) [ ![Yelp for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yelp for Business") Yelp for Business 3.1/5(31) ](https://www.g2.com/products/yelp-for-business/reviews) [ View All Alternatives ](https://www.g2.com/products/infosys-bpm-services/competitors/alternatives) ## User Insights Average based on 11 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 3/10/2026 "Great Process Segregation Enables Strong 24/7 Support" 5/5 What do you like best about Infosys BPM Services? Segregation of process and allowing team with sufficient amount of resources to tackle 24/7 support. Review collected by and hosted on G2.com. What do you dislike about Infosys BPM Services? Pay scale is way too low.Also the allowances they offer are not upto the mark back in 2017 but now it might have upgraded I think. Review collected by and hosted on G2.com. Recommendations to others considering Infosys BPM Services: If any one willing to wish to work in 24/7 challenging environment, this would give a pretty good hands on experience. Review collected by and hosted on G2.com. What problems is Infosys BPM Services solving and how is that benefiting you? Service Desk representing front line to client across globetrotter. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gangesh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gangesh R.") GR Gangesh R. Senior Software Engineer Small-Business (50 or fewer emp.) 7/20/2023 "Awesome products" 5/5 What do you like best about Infosys BPM Services? If you have really some challenge. Please reach out to them and you wont regret. I have personally used their products and amazed by skillset they possess. Review collected by and hosted on G2.com. What do you dislike about Infosys BPM Services? Currently no challenges please maintain it Review collected by and hosted on G2.com. What problems is Infosys BPM Services solving and how is that benefiting you? They have keen understanding of fifferent horizons and business lines. I have been recommended this by software manager. I think it was best advice. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Subramanyam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subramanyam G.") SG Subramanyam G. Technical Project Manager Enterprise (\> 1000 emp.) 5/31/2023 "Leveraging the power of your data with domain expertise" 5/5 What do you like best about Infosys BPM Services? The business units (BU's) can improve customer satisfaction and optimize digital assets for better services through unified customer journeys, Omni channel platforms and digitization. Review collected by and hosted on G2.com. What do you dislike about Infosys BPM Services? I don't see a reason for disliking this service, as this is built by an in-house team of experts using Next Gen tools. Review collected by and hosted on G2.com. What problems is Infosys BPM Services solving and how is that benefiting you? Improved customer satisfaction, omnichannel platform and provides actionable insights from unstructured data through AI, Machine learning and analytics. This is helping the BU's to define their outcomes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ragini M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ragini M.") RM Ragini M. Senior Recruiter Enterprise (\> 1000 emp.) 7/19/2023 "Efficient Analytics Platform" 4/5 What do you like best about Infosys BPM Services? Platform allows to run model and do predictive and adaptive analytics in an efficient way Review collected by and hosted on G2.com. What do you dislike about Infosys BPM Services? User interface can be improved. Suggestions can be added Review collected by and hosted on G2.com. What problems is Infosys BPM Services solving and how is that benefiting you? Helping me perform data analytics specially HR analytics from different sources of data and create dashboard for summary. Gauned insight into gaps and improvements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Prachi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prachi G.") PG Prachi G. Mid-Market (51-1000 emp.) 7/20/2023 "Performance efficient analytic platform" 4/5 What do you like best about Infosys BPM Services? Supports large datasets to run analytical model. Review collected by and hosted on G2.com. What do you dislike about Infosys BPM Services? User interface can be made better and accessiblity support should be there. Review collected by and hosted on G2.com. What problems is Infosys BPM Services solving and how is that benefiting you? Analyse data from different sources and create dashboards to visualise and perform predictive analytics. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/27/2023 "BPM Digital Analytics Review" 2.5/5 What do you like best about Infosys BPM Services? I have experience in BPM technology, hence I would be able to provide feedback based on my experience. We I like about Infosys BPM is the way its integrated the data seemlessly which other competitive priduct lack off. Review collected by and hosted on G2.com. What do you dislike about Infosys BPM Services? Having said that the strength, but there is room for improvement in workflow capabilities. Review collected by and hosted on G2.com. What problems is Infosys BPM Services solving and how is that benefiting you? Seemless insight into the different data sets and time complexity reduction which is what needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shreya .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreya .") S Shreya . Software Engineer III Mid-Market (51-1000 emp.) 7/20/2023 "Smooth Analytics Services" 3.5/5 What do you like best about Infosys BPM Services? Advanced analytics tools and methodologies to analyze massive datasets effectively. Review collected by and hosted on G2.com. What do you dislike about Infosys BPM Services? Need to improve UI so that it will be more user friendly. Review collected by and hosted on G2.com. What problems is Infosys BPM Services solving and how is that benefiting you? Aggregating data from different sources and gain insights into trends Review collected by and hosted on G2.com. Show More 7/21/2023 Validated ReviewerIncentivizedSource: G2 invite ![Suraj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj K.") SK Suraj K. Senior System Architect II Mid-Market (51-1000 emp.) 7/19/2023 "Smooth and scalable service" 4/5 What do you like best about Infosys BPM Services? The platform provides quite fast running analytics platform Review collected by and hosted on G2.com. What do you dislike about Infosys BPM Services? Could improve User interface and guided flow Review collected by and hosted on G2.com. What problems is Infosys BPM Services solving and how is that benefiting you? Collate the data from different sources and gain insights into trends Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/20/2023 "Had good experience" 4.5/5 What do you like best about Infosys BPM Services? Wss easy to implement in our organization & helped us a lot with operations. Review collected by and hosted on G2.com. What do you dislike about Infosys BPM Services? We all want more from a tool but as they mature more features, process change happens. Review collected by and hosted on G2.com. What problems is Infosys BPM Services solving and how is that benefiting you? Just started & helped us with market research & sharing Analytics with peers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ayesha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayesha S.") AS Ayesha S. Business Manager Small-Business (50 or fewer emp.) 6/3/2023 "Profitable for Business" 4/5 What do you like best about Infosys BPM Services? Help improve business with multi units within organizations adding profit Review collected by and hosted on G2.com. What do you dislike about Infosys BPM Services? Infosys BPM is slightly complex to understand and implement Review collected by and hosted on G2.com. What problems is Infosys BPM Services solving and how is that benefiting you? Automation Easy drag and drop mechanism compatible across platforms Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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