- Infosec provides quick support for queries.

- The FAQ and help articles are extremely useful.

- Easy to use platform. Minimal clutter.

- I appreciate the large content of videos, questions, and phishing templates.

- Easy to launch campaigns with templates or customizing your own.

- Reporting gives insights into user performance and the program's effectiveness. Review collected by and hosted on G2.com.

- When you select a template through a search to browse and return to the search page, your search filters are not remembered. Additionally, you cannot right-click to open them in a new tab. This can be an annoyance when are planning to explore various templates.

- Lack of AI updates. For example, no voice phishing simulation made available yet. Review collected by and hosted on G2.com.

Infosec IQ is a comprehensive training and awareness platform that comes with great features such as phishing simulations, customizable trainings and detailed analytics. The content is very engaging and great quality. It is easy to set up and fast to start with. Definitely recommended. Review collected by and hosted on G2.com.

Nothing that dislike so far but adding some engaging contents like web series based on privacy and security will enhance the platform a little more. Review collected by and hosted on G2.com.

The UI is extremely easy to use. The phishing campaigns are extremely informative in keeping our users safe. Review collected by and hosted on G2.com.

This review couldn't come at a better time. For the past 2 weeks, we have been experiencing issues with our phish alert button and submitted emails not being able to be sent to deleted items per the button. The communication has been poor, as we were told Dev team is working on it. I would think we would receive better communication and understanding what is going on. Review collected by and hosted on G2.com.

Infosec IQ provides a wide range of options for you to create a tailored Awareness program for your staff. The wide array of options to deliver the content allows the training to be interactive and engaging. Review collected by and hosted on G2.com.

I haven't had any problems with using the application that I can report Review collected by and hosted on G2.com.

The tool interface keeps evolving constantly to make it better for their customers. I have been working with the tool for the past 1 year and I see a ton of improvement on user interface Review collected by and hosted on G2.com.

Reporting and metrics can be better. At times it is difficut to figure out the metrics maually. Also, there should be a way to remove the stale accounts automaticaaly Review collected by and hosted on G2.com.

The ability to customize campaigns and let the software do the work has lowered the overall effort involved with informing end-users. Review collected by and hosted on G2.com.

The occasional bugs we find do require some effort to overcome, but this is as much a product of our environment as anything else. Review collected by and hosted on G2.com.

I love how easy it is to set up campaigns and all of the templates there are to choose from. I also love how everything is customizable for our company. The detailed reports as to what each learner did once they received a phishing email is very informative. We send out phishing emails weekly. When we needed additional information as to learning how to use the platform to it's fullest extent, the representative we had a meeting with was extremely helpful. Overall, learning how to implement the services provided to do as we need it to do is very simple. Review collected by and hosted on G2.com.

The only thing I have disliked about Infosec IQ when it comes to the phishing campaigns is that I can't remove or add learners to an already existing campaign. Instead, I have to clone it to add/remove learners (unless if the learner was removed completely from the account), and then go back to delete the original campaign. We create campaigns months in advance, so having to scroll through the pages can become tedious. Review collected by and hosted on G2.com.

So far I have only used Infosec for the AwareEd piece to train my district's employees and fulfill the cybersecurity training requirement by the state. The information presented is relevant to our duties as educators as well as users of technology in general for safety and cybersecurity in our own lives.

The course is short but packed with information that assists us in knowing what to look for, and how to keep ourselves and our data safe from hackers or ne'er-do-wells.

The program is easy to access and use, and it is easy to find the data I need within the results.

I haven't tried the PhishSim yet, but that is on my agenda in the coming months to see if the training has made the anticipated impact. Review collected by and hosted on G2.com.

I had an issue recently where a user had completed the training on the last day that campaign was available. She sent me the printed certificate with that date on it. Within my console, I did not show her as having completed it, and I could not get the help desk to understand that. They kept telling me what I already knew, but not why this teacher's completed course was not showing in my admin console as having been finished. We went back and forth several times and I just gave up and said, "Okay". It was a little frustrating that they did not seem to understand what I was seeking. Review collected by and hosted on G2.com.

User interface is very friendly, while the set of features is very high, the main ones are the Phishing simulations and the training campaign, but a lot of other features are available.

The phishing simulation tool is very powerful and has a vast library of ready-made templates available, with the possibility of creating customized ones.

Also the training campaign rely on a vast library of courses built with different contents and learning methods, with a lot of multilanguage support (most of them available on 31 different languages).

Activity results can be viewed and exported with an highly customizable reporting tool, with dashboards and widgets.

Implementation is straight forward, you can start manage activities with just users email addresses, or you can manage high complex organizations with groups and departments.

Licensing is on a yearly per-user basis, yearly. During the year you can run as many activities you need for every user. Review collected by and hosted on G2.com.

For non-english customers, the amount of Phishing templates is not very high. Review collected by and hosted on G2.com.

It teaches you IT security through fun cards and it's so easy to understand and integrate IT needs. Review collected by and hosted on G2.com.

I would love to improve the implementation process. Review collected by and hosted on G2.com.