
The support I've received when I have a question has been outstanding. The interface is fairly simple for what can be a complex system. Our initial baseline phishing test was easy to implement, and syncing our Active Directory users to the system, with exclusions, was very smooth. Review collected by and hosted on G2.com.
It's hard for me to pinpoint anything I don't like, since we're pretty new to Infosec. The only thing I can think of is that I wish it were possible to edit a user's history in order to clean up the phishing "failures" resulting from our install and testing prior to rolling out the system to our users. Review collected by and hosted on G2.com.