JU
Jason U.
Mid-Market (51-1000 emp.)
"Singlewire in a K-12 Environment"
5/5
What do you like best about InformaCast?

I like the integration with our existing Cisco VoIP implementation. We are able to execute paging through phones and overhead speakers from any VoIP phone. Also, we use it for our Bell system in most of our schools. We let the schools go in and control their Bell Schedules minimizing the need for intervention from the tech department. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

If I had to pick a something that I didn't like, is that I wished more 3rd party vendors supported Informacast! Review collected by and hosted on G2.com.

JS
Jahad S.
Mid-Market (51-1000 emp.)
"Informacast - A vital part of our Emergency Preparedness Plan"
4.5/5
What do you like best about InformaCast?

The ease of notifying our staff and teachers across the schools of emergency situations. Integration into our Cisco VoIP phone system. Alerts and reporting of incidents. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

I would like to see an OU structure for setting up and communicating to sites and departments. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Easy to use, powerful application"
4.5/5
What do you like best about InformaCast?

Vendor sold us Informacast and deployed at a branch office. Did a basic deployment just to do overhead paging through IP speakers and Cisco phone system. I, unfortunately, didn't get to work much on implementation.

When it came time to deploy at our HQ, learning the software could not have gone any easier. Intuitive, simple, powerful interface. Implementation at the HQ was done in a few hours after mapping what speakers were mounted where. Solution has been rock solid at HQ. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

documentation was somewhat fuzzy. Especially when it came to utilizing the paging gateway device. We have a branch that would not allow us to pass multicast traffic. Once configured and setup though its been pretty solid. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Informacast fills a void that Cisco left open in CUCM"
5/5
What do you like best about InformaCast?

The Informacast paging gateways allow me to add paging through the phones at any VoIP deployment site that requires that option without having to resort to overhead speakers or installing any additional infrastructure. They are very easy to set up and offer many more functions than I even use. The best part though is their tech support. The tech support people are very knowledgeable, friendly and you can actually get them on the phone. I appreciate that. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

The version I have has a couple of bugs in it, but the only real issue I have had is when the paging gateway picked up a new DHCP IP address and the paging server couldn't communicate with it. Review collected by and hosted on G2.com.

Justus B.
JB
Justus B.
System Administrator
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Unlimited power"
4.5/5
What do you like best about InformaCast?

The extreme flexibility that InformaCast offers. If you can imagine it, you can make it happen with InformaCast. Support through InformaCast is very good also - always prompt and helpful. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

Certain functions seem "hacked in". For example, the Desktop Notifier works great, but computers show up as IP speakers. Review collected by and hosted on G2.com.

Jason R.
JR
Jason R.
Network Engineer Lead
Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Informacast review"
4.5/5
What do you like best about InformaCast?

I like how easy he system is to use. The customer support team is also very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

I dislike the time it takes to sync with call manager. The initial configuration of this system is difficult. But, once its configured it runs like a champ. Also, the support response time could be better. Once you get a technician though they are very good at resolving issues quickly. Review collected by and hosted on G2.com.

Phyllip H.
PH
Phyllip H.
Senior Unified Communications Administrator
Higher Education
Enterprise (> 1000 emp.)
"Great Product and Support!"
5/5
What do you like best about InformaCast?

I love the support and documentation most of all. The application is, of course, rock solid and versatile but that wouldn't matter if I couldn't find how to implement a new feature or get help when we are stuck. Our account rep has always been responsive and supportive of any issues we have had and Singlewire's TAC is responsive, knowledgeable, and very friendly. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

There is a particular limitation within the software that prevents the granular access we need for our very large environment. Since Singlewire keeps InformaCast in line with Cisco's upgrade path they only receive upgrades every 6-8 months which means you simply need to hope for the feature you've requested to be implemented. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Network Paging/Alarm System"
4.5/5
What do you like best about InformaCast?

Once all the components are in place, it is very easy to extend your paging system to any place on your company network local and across the WAN Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

First time was a little hard to get configured and setup but with online videos and tech support was able to work through all the issues Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Flexible product, Outstanding Support!"
5/5
What do you like best about InformaCast?

Ease of setup, intuitive menu options available, many options available for dynamic services. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

Lack of mass configuration change interface Review collected by and hosted on G2.com.

CR
Chris R.
Mid-Market (51-1000 emp.)
"Informacast provided unbeatable customer support "
5/5
What do you like best about InformaCast?

Everything. Friendliness, attentiveness, level of expertise. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

I dislike nothing about informacast or singlewire, whatsoever Review collected by and hosted on G2.com.