Informacast integrates with our phone system to notify administrators and other key staff when 911 is dialed, and provides them with the building, room #, extension, and caller name so we can respond quickly. We programmed a single button on each phone which opens up a building-wide announcement to all phones and overhead speakers so that they can describe the exact situation of an emergency to allow others to take action. It is extremely simple for end users- simply push one button and talk. No codes to remember or dial, which would likely be forgotten in an emergency. Review collected by and hosted on G2.com.

The initial setup and integration of the product with our phone system (Cisco Call Center) required a lot of consultant time due to the technically complex Review collected by and hosted on G2.com.

Love the automated weather alerting. We are able to automatically send severe weather alerts directly to our users desktop phones. The ability to monitor and alert safety staff of 911 calls is great feature as well. Review collected by and hosted on G2.com.

So many possibilities and uses, Choosing which ones to implement first was a challenge. Review collected by and hosted on G2.com.

This product was a lot less expensive than the software we were using and it has more features than what we had. It was easy for us to export users out of our old software and modify the data a bit and upload into Informacast. It took us less than a day to implement Informacast! Informacast support is beyond great, they know what they are doing and have worked with the solution for a while. Review collected by and hosted on G2.com.

We use informacast under a big umbrella, so many divisions use it. I wish there was a way to separate the divisions out a big more. We do have the segregated pretty well, but it would be even better if it was split up a bit more. Review collected by and hosted on G2.com.

I came onboard at my hospital with zero experience with integrated paging software, but upon contacting Singlewire, they walked me through everything. I can't say enough how satisfied I am with them. Review collected by and hosted on G2.com.

Really nothing - I suppose being integrated as part of the CUCM appliance would be the only thing I could ask for. Also, the only difficulties I've truly ever run into is when a telco circuit does not provide multicast. If you don't have multicast enabled between your server and end device, on every circuit, Informacast will not work. Review collected by and hosted on G2.com.

I work for a school district where this was already in place before my arrival. I have also worked previously at other districts as a contractor where this system was in place. It's paired with IP Speakers and IP Phones. It works *BEST* if you already have a Cisco Call Manager environment. From basic one way announcements (either to one room, or to a whole building), to two way intercoms (typically done only on an individual room basis, but there is a way to configure small groups in a PTT environment using your Cisco IP Phones), for your passing period bells, and much more. Singlewire as worked closely with Cisco to provide even deeper functionality and abilities, that, of course, comes with a cost. I believe the Informacast Advanced system (which is better than the paging basic that comes with Call Manager these days), but is not their top of the line tier, is reasonably priced. If you have a deeper budget and haven't yet invested significantly into your various incident response plans, they have some incredibly deep functionality that pairs with things like Cisco Spark, to give you a very robust incident response. While we don't use this deeper functionality, knowing that it's there gives us an option to consider exploring it in the future if the need arises. Review collected by and hosted on G2.com.

This is not necessarily all on Informacast. It's another product on the network, it's another thing going thru the network. The way that we primarily use it, is in a method called "live broadcast" which means it's a multicast audio stream to all of the endpoints that were configured to get the message. We encountered a really weird issue where some random endpoints would "tune in" late to the stream. At one point their default configuration was to use a single multicast port for all traffic and just use different "passwords" for each stream. This seemed to cause problems in our environment, once Informacast support provided a configuration change that allowed Informacast to use multiple ports, one for each individual stream, the issue apparently resolved itself. Review collected by and hosted on G2.com.

How quick and easy it is to get help for informaCast. Not only is it an awesome product that you can do a lot with, but if you need help they always get back to you quickly and are very helpful Review collected by and hosted on G2.com.

I have not found any thing that I dislike about InformaCast Review collected by and hosted on G2.com.

The software is great, but I do have to say that I really enjoy the customer service. You are always more than likely to get a friendly employee on the line who can help you woud with most if not all of your needs. If they are not able to answer your right away, they are dedicated to getting you a solution. Review collected by and hosted on G2.com.

To be honest, I cannot say I have any dislikes at this point. Everything works as it should. Review collected by and hosted on G2.com.

Informacast provides a centrally managed IP paging solution that grows with your network. It is simple to deploy and easy to manage. It utilizes your existing network through multicasting. It comes with a suite of troubleshooting tools and well documented guides including how-to videos.

Licensing is flexible and can be re-balanced between IP phone or speaker end points.

Informacast also has integration into legacy paging systems.

The support staff is very responsive and resolves most of my issues within 24 hours. Review collected by and hosted on G2.com.

There are some gaps between Informacast and its IP speaker vendors. Even though the speaker hardware is a separate entity from Singlewire, it would be nice to get more direction on recommended hardware instead of a cold reference to the hardware vendor.

Lack of backup solution. Centralized paging also means no paging when the network is down.

Multicast routing can be difficult to setup and troubleshoot but once it's setup the software works as designed. Review collected by and hosted on G2.com.

We deployed InformaCast as part of a VOIP phone system upgrade because InformaCast would allow us to use our Cisco phones as devices for initiating notifications and as paging devices. Through InformaCast, we are able to initiate emergency notifications to our endpoint Cisco VOIP phones and also to IP clock/speaker devices that we bought for each classroom. InformaCast also helps us to manage all of our IP clock/speakers in the district, and we use those IP clock/speaker devices as bells for scheduling student movements. Customer support has always been easy to work with and quick to answer my questions. We are really happy with the way that this product works! Review collected by and hosted on G2.com.

I feel like InformaCast could be doing more to develop plugins for their product that would allow it to do more/integrate with other platforms. Having said this, I must admit that I haven't made those plugins and their use a priority for investigation. We are happy with the way that the system works, and we would probably find that the plugins, once the bugs are worked out, would work well, too. Customer service at InformaCast has always been very helpful. Review collected by and hosted on G2.com.

Currently deployed over our VOIP solution and was very straightforward to use , able to send messages and efficiently communicate with users on campus.

The user support is excellent with the staff more than willing to walk you through every step of the process. Review collected by and hosted on G2.com.

Everything works as expected, no issues in using the application thus far. Review collected by and hosted on G2.com.