AH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

8/11/2020

"By and large very pleased with the Fusion product. There is an issue with recording 911 calls."

4/5

What do you like best about InformaCast?

The functionality and broad connectivity options Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

Other than the issue with recording 911 calls, I have no dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering InformaCast:

Try a Proof-of-Concept to assure that it meets your needs. Review collected by and hosted on G2.com.

What problems is InformaCast solving and how is that benefiting you?

To quickly communicate emergency situations and general notifications and to track them. Also provide an easy interface that non-technical staff can use. Review collected by and hosted on G2.com.

AG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

8/10/2020

"The application is very user friendly,and great for emergency security alerts!"

5/5

What do you like best about InformaCast?

I liked the user friendly end user side. and the multiple alert you can customize. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

Nothing was disliked about the application. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

8/11/2020

"Great as long as their is not a bad update."

4.5/5

What do you like best about InformaCast?

The features and performance, I love the integration Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

Every once and a while a bad update really screws us Review collected by and hosted on G2.com.

UT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

8/10/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Good paging solution for users security"

4.5/5

What do you like best about InformaCast?

The interoperability of the solution with Cisco platforms and a very capable technical support service Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

Although it is compatible with multi-brands, some of them do not have good service in solving problems. Review collected by and hosted on G2.com.

RC

Rick C.

Network Manager

Enterprise (> 1000 emp.)

8/19/2019

"Outstanding option to handle mass notification and local 911 alerting"

5/5

What do you like best about InformaCast?

Most helpful is the ability to add groups of various devices and tie to groups of users so that on the right people and trigger the right messages. When various users log in, they can only send the messages they are approved to send and they can only send them to the destinations that they are approved to send to. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

There is little to dislike about Informacast. It's easy to deploy and manage, it's browser and os neutral, it just works... One frustration is that after sending an RSS alert, someone must log into the system a second time to send an "all clear." Review collected by and hosted on G2.com.

Recommendations to others considering InformaCast:

There are regular software updates, they have gotten easier to do over the years. Review collected by and hosted on G2.com.

What problems is InformaCast solving and how is that benefiting you?

We needed a way to handle mass notification in many ways: RSS to TVs, messages to desktop phones, announcements in classrooms, and giant outdoor speaker arrays. This handles them all. We now have an integrated notification system that makes our campus safer. Informacast also alerts the campus safety office when someone on campus dials 911. Review collected by and hosted on G2.com.

OC

Omar C.

Systems Administrator

Mid-Market (51-1000 emp.)

9/17/2014

"A Piece of Mind for these violent times"

3/5

What do you like best about InformaCast?

We just migrated from InformaCast advanced to InformaCast Fusion. Fusion is their in-cloud and on-premise solution that combines InformaCast Advanced and InformaCast Mobile. The migration was not very easy as you can't just transfer the data from one system to the other. However, once I mirrored what I did in Advanced, I was ready to go with Fusion. The actual setup for Fusion was pretty easy. The web UI is intuitive and easy to navigate; it is a much better interface than InformaCast Advanced has. Fusion is super easy to upgrade; you literally click one button and it downloads the file, validates it, and installs.The InformaCast mobile app is also very easy to use and train folks on. You can send an emergency notification straight from the mobile app in seconds. Licensing seems to have also improved in Fusion; it is more affordable. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

We set our emergency broadcasts to repeat infinitely, until we're ready to send an updated notification. You cannot stop a broadcast from the mobile app; absolutely essential feature missing!!! You also cannot send a new broadcast to cancel the old one either from the web UI or from the mobile app. Another essential feature missing. What good is the mobile app if you can send a broadcast but not cancel it? Might as well just train security to use the web UI since the app is worthless to us. Review collected by and hosted on G2.com.

Recommendations to others considering InformaCast:

Review other competing products such as Alertus so you can compare features and make sure you get the best solution for your organization. Review collected by and hosted on G2.com.

What problems is InformaCast solving and how is that benefiting you?

Our goal is to have one pain of glass to manage all of our emergency notifications. We currently also use RAVE, which we're hoping to integrate with Fusion, but it's not looking promising so far. We have IP clocks in all of our classrooms and large areas, and outdoor blue light towers so we have pretty great coverage on campus, in addition to 250 desktop notifiers and 250 IP phones doing broadcasts. So to sum up, we broadcast to IP clocks, IP speakers, desktop PC's,Cisco IP phones, plus email and text through RAVE. The more ways you have to notify your users in the case of emergency the better. Review collected by and hosted on G2.com.

CE

Corbett E.

Director, Information Technology

Construction

Mid-Market (51-1000 emp.)

8/17/2019

"Software that does exactly what it is supposed to do."

5/5

What do you like best about InformaCast?

Simple to use. Set it up, never touch it again. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

The interface, although functional, could use some modernization. Setup on the Cisco side can be a little complicated, but no fault of Singlewire. I wish their licensing model was a little more flexible in terms if quantity of devices. I have some unused phones because I need 10 licenses not 50. Review collected by and hosted on G2.com.

AJ

Aaron J.

Director of Educational Technology

Mid-Market (51-1000 emp.)

5/1/2019

"Singlewire InformaCast is Very Useful for Schools"

4.5/5

What do you like best about InformaCast?

We like the ease of the UI, the way the speakers quickly register with the server and the flexibility of creating zones and groups to send notifications to. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

There are some people that seem like they have not been in support very long and are not as helpful, with that said, the vast majority of those that I have worked with have been excellent. Review collected by and hosted on G2.com.

Recommendations to others considering InformaCast:

The sales team is great at allowing you to try the product and flexible in accommodating your specific needs as an organization. Most of the support team is great at tackling the challenges you have with the system. I have worked with many tech companies and the support at Singlewire is above par. I have felt valued individually as a customer and would highly recommend their solution for any institution looking to do mass announcement. Review collected by and hosted on G2.com.

What problems is InformaCast solving and how is that benefiting you?

We needed a way to inform students in our school, critical announcements. InformaCast allows us the ability to create zones for announcements, set up a bell schedule that are flexible, and use the full potential of speakers that have scrolling texts as well as led flashers depending on the severity of the message. Review collected by and hosted on G2.com.

JM

John M.

System Admin

Mid-Market (51-1000 emp.)

8/17/2019

"Great way for security and admin to stay notified of emergency situations "

4.5/5

What do you like best about InformaCast?

The instant alerts and notifications of 911 calls to desk phones cell phones and email. Being in a rural area emergency services can be a little on the slow side. With these alerts we can have nursing staff and security personnel onsite with in minutes of incident. The recorded 911 call also gives us insight into what is going on Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

Was bit challenging to integrate with Cisco call manager Review collected by and hosted on G2.com.

AA

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

5/3/2019

"Informacast was there when we needed it"

4.5/5

What do you like best about InformaCast?

One of the big selling features was price. We had not budgeted for a Mass Notification System when our old system stopped working unexpectedly. Not only was Informacast reasonably priced but we were able to get up and running again with enhanced features in a short period of time. Review collected by and hosted on G2.com.

What do you dislike about InformaCast?

One of the downsides is the inability to select what method you receive messages. Some messages I just need a heads up on the next time I check my texts. Sometimes there are emergencies that I need to be notified right away. Having the ability to set those preferences for how the notifications come in would be helpful. Review collected by and hosted on G2.com.

Recommendations to others considering InformaCast:

Great product Review collected by and hosted on G2.com.

What problems is InformaCast solving and how is that benefiting you?

We use Informacast for our internal team of employee for emergency notifications. Having the ability to see that the messages were delivered and the ability for them to confirm the receipt of the message has been great. This eliminates the question if the person saw the message and is responding for the emergency. Review collected by and hosted on G2.com.