--- title: InformaCast Reviews meta_title: 'InformaCast Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 116 reviews by the users' company size, role or industry to find out how InformaCast works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 116 scale: '5' date_modified: '2026-08-09' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # InformaCast Reviews **Vendor:** Singlewire Software **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.5/5.0 **Total Reviews:** 116 ## About InformaCast InformaCast is a mass notification system that sends audio, text and images to mobile and on-premises devices. It increases the speed, reach, and success rate of emergency notification communications to get critical information to the people that need it. ## InformaCast Pros & Cons **What users like:** - Users commend InformaCast for its **superior audio broadcasting** capabilities to IP Phones, making communication seamless. (1 reviews) **What users dislike:** - Users express frustration with the **inefficiency** of InformaCast's new leadership, feeling undervalued and considering cancellation. (1 reviews) ## InformaCast Reviews ### 1. An invaluable communication tool - and it does way more than one ... or two ... or ten things **Rating:** 4.0/5.0 stars **Reviewed by:** Jane U. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about InformaCast?** How easy it is to manage. It's super fast to setup in vmware, very easy to backup the configuration, easy and intuitive to restore from backup (yes, I actually had to do that once before I setup a failover server) and easy to understand most of the modules. It's also got an easy to configure failover / hot spare option. This is a Linux image that you load from and OVA and once you setup a few things you can be off and running. It can do all kinds of messaging and integrates with CUCM systems, as well as others (although I've only had experience with CUCM integration). It can do your PA announcements, timed bells, tornado warnings, text messages, and all kinds of automated messaging and announcement functions. **What do you dislike about InformaCast?** The GUI is a little klunky but not all that different from other similar Linux servers and once you are accustomed to the organization of the modules, it's very simple, if not very intuitive at first. I also don't really like how every module is licensed separately, although that's sort of a mixed blessing. It's nice that you don't have to pay for features that you never plan to use, but some of the setup instructions don't make it clear that you have not purchased licensing until you are done configuring a given feature and go to try it ... and get an error message that you have to purchase a separate license for that feature. That doesn't happen for all the modules - the majority of them state right on the module overview page that a separate license is required - but it did happen to me for one of them and byt the time I realized that I lacked a license, I had wasted 2-3 hours setting it up. Aside from that I really love this product. **Recommendations to others considering InformaCast:** I would recommend that you review all the competition, although I honestly don't even know who would be able to compete. The product is pretty versatile and easy to setup. **What problems is InformaCast solving and how is that benefiting you?** First, we needed a solution for our overhead paging PA (and timed shift bell) systems, which consist of both old, analog PA components and newer, powered IP speakers. Informacast can send pages and timed bells (and any recorded message or sound) to all of them at the same time. We also needed trigger-able alarm sounds (tornado sirens, active shooter and other alarms) for emergencies and disaster-resistant public / intercom messaging using our Cisco voip phones and it needed to be compatible with CUCM, which this product is. ### 2. Informacast solution helpful for campuses **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about InformaCast?** It sends alerts, that's very helpful and useful. **What do you dislike about InformaCast?** I used to not like the webpage appearance so much, but since we upgraded to latest version, that's not a problem with me anymore. **What problems is InformaCast solving and how is that benefiting you?** Setting up CallAware. ### 3. By and large very pleased with the Fusion product. There is an issue with recording 911 calls. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about InformaCast?** The functionality and broad connectivity options **What do you dislike about InformaCast?** Other than the issue with recording 911 calls, I have no dislikes. **Recommendations to others considering InformaCast:** Try a Proof-of-Concept to assure that it meets your needs. **What problems is InformaCast solving and how is that benefiting you?** To quickly communicate emergency situations and general notifications and to track them. Also provide an easy interface that non-technical staff can use. ### 4. Rolled out InformaCast Advanced Notification system in our Hospital, so far works great. **Rating:** 4.0/5.0 stars **Reviewed by:** Gary W. | Telecoms Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2019 **What do you like best about InformaCast?** Our Hospital was looking for a paging system for emergency paging for one of our remote branch. The system was deployed to integrate with Cisco PBX. The setup is pretty straight forward. And the system works well so far. Also, the technical support is pretty good, they response quick and provide professional support. **What do you dislike about InformaCast?** I don't have anything to specifically point out as dislike. So far so good. **Recommendations to others considering InformaCast:** InformaCast is good product to try. **What problems is InformaCast solving and how is that benefiting you?** Send emergency notification (such as violence) to all staff in a branch of Hospital. ### 5. Great for Notifications and Alerts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2019 **What do you like best about InformaCast?** Panic button function works best to alert security personnel of any incident. Also great for phone notifications with pre-recorded or live audio. **What do you dislike about InformaCast?** The implementation is a bit clunky with the integration with CUCM. Also the web GUI could organize the flow of the features. **What problems is InformaCast solving and how is that benefiting you?** After implementing InformaCast, staff feels more secure knowing that help can be contacted easier. ### 6. Informacast **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2019 **What do you like best about InformaCast?** Setting up the bell schedule is easy and quick. **What do you dislike about InformaCast?** Having issues with the SIP intercom system. I'm not sure yet where the issue is. **What problems is InformaCast solving and how is that benefiting you?** Updating paging system for a Junior High School. The customization of bells and schedules is very nice. ### 7. SInglewire Informacast **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2019 **What do you like best about InformaCast?** Great product. Documentation is well written. **What do you dislike about InformaCast?** Multicast is not my favorite protocol to work with **What problems is InformaCast solving and how is that benefiting you?** The elimination of legacy overhead paging systems. The benefits of using our existing IP phone infrastructure for paging and messaging. ### 8. Straight forward IP paging solution for businesses of any size **Rating:** 4.0/5.0 stars **Reviewed by:** Sam T. | Network Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about InformaCast?** Informacast provides a centrally managed IP paging solution that grows with your network. It is simple to deploy and easy to manage. It utilizes your existing network through multicasting. It comes with a suite of troubleshooting tools and well documented guides including how-to videos. Licensing is flexible and can be re-balanced between IP phone or speaker end points. Informacast also has integration into legacy paging systems. The support staff is very responsive and resolves most of my issues within 24 hours. **What do you dislike about InformaCast?** There are some gaps between Informacast and its IP speaker vendors. Even though the speaker hardware is a separate entity from Singlewire, it would be nice to get more direction on recommended hardware instead of a cold reference to the hardware vendor. Lack of backup solution. Centralized paging also means no paging when the network is down. Multicast routing can be difficult to setup and troubleshoot but once it's setup the software works as designed. **Recommendations to others considering InformaCast:** Make sure you have a clear understanding of multicast routing in your current network. **What problems is InformaCast solving and how is that benefiting you?** Migrating to Informacast eliminated the problem of a disjointed paging solution across our 300+ locations. It allows us to have a single platform for paging management and troubleshooting. Remote sites can benefit from paging without any local server or paging modules. ### 9. Great IP Paging System and Support **Rating:** 4.0/5.0 stars **Reviewed by:** Leaon G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2018 **What do you like best about InformaCast?** Currently deployed over our VOIP solution and was very straightforward to use , able to send messages and efficiently communicate with users on campus. The user support is excellent with the staff more than willing to walk you through every step of the process. **What do you dislike about InformaCast?** Everything works as expected, no issues in using the application thus far. **Recommendations to others considering InformaCast:** Good solution backed by very helpful and responsive support team. **What problems is InformaCast solving and how is that benefiting you?** Being able to message specific groups on the campus, the variety of messages available. Using it also for emergency notifications ### 10. Good Product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about InformaCast?** Interface is easy to follow and not difficult to train users **What do you dislike about InformaCast?** Technical configuration can be tricky and challenging **What problems is InformaCast solving and how is that benefiting you?** We use them for Digital clocks and speakers we use for pa system ### 11. Simple and powerful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about InformaCast?** Mobile has a nice interface and is relatively straight forward **What do you dislike about InformaCast?** Our org would really like to include user images **What problems is InformaCast solving and how is that benefiting you?** employee and public alerting in an emergency ### 12. Pretty easy for users to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2017 **What do you like best about InformaCast?** It seems pretty intuitive for even our most technologically challenged users. **What do you dislike about InformaCast?** I don't have enough experience with it yet to have a dislike. **Recommendations to others considering InformaCast:** None. It seemed pretty easy to install and set up, and the few times I needed to contact Singlewire Tech Support, they responded promptly and knowledgeably. **What problems is InformaCast solving and how is that benefiting you?** It provides a bell system and also a PA system. ### 13. Good product, but licensing is not OK **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2017 **What do you like best about InformaCast?** I like the features it provides for all our phones and IP speakers. I seems to be very powerful if you know how to use it. **What do you dislike about InformaCast?** Licensing is quite expensive. I think the perpetual and yearly licensing could use a revamp. **What problems is InformaCast solving and how is that benefiting you?** Speaker paging as well as messages for alerts. ### 14. Versitile Paging System **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2016 **What do you like best about InformaCast?** I can send text pages to desk phones so I don't have to interrupt everyone's work for things like planned outages. I like that there are many features and Plug-ins that will allow me to customize the system for my organization's needs. Informacast is a versatile solution and will be interesting to work with while the organization expands and adds more demands on its functionality. **What do you dislike about InformaCast?** Some of the plug-ins are not simple to set up. Like the Inbound CAP plug-in. It took a long time to set up and I am still not sure it is set up correctly, even though I followed the instructions exactly as they were given on Singlewire's video instruction page. **Recommendations to others considering InformaCast:** Get your staff who will be implementing and maintaining this software some training prior to go-live. If your IT infrastructure is something other than Cisco, like HP, and sub-netted, research your devices to see if they support PIM routing. If they do not, then you will either need to purchase additional gateways from singlewire or new switches that do support PIM routing. **What problems is InformaCast solving and how is that benefiting you?** We had an old system that was not going to last and did not do what we can do, now. Before, everything had to be announced over the PA system and there was no separation, everyone heard all pages. Now, I can create paging zones and keep the noise down. ### 15. Easy way to extend the functionality of your VOIP system **Rating:** 4.0/5.0 stars **Reviewed by:** Sam C. | Client Services Lead, Design, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2016 **What do you like best about InformaCast?** Informacast integrates with our Call Manager phone system easily and uses the Cisco IP Phones as speakers to make paging available around the office. The device discovery tool makes updating endpoints easy and quick. Being able to leverage existing technology and extending its functionality is a great way to reduce your administrative support and improve your ROI. **What do you dislike about InformaCast?** Tying the system into Call Manager can be a bit tricky and upgrades to either system can break the service so you need to plan carefully. Since the product is not a native Cisco add-in, there's some technical challenge to those who may not have a full time Cisco admin on site. Before we switched over to a virtual appliance, we used an early version which ran on Windows Server. Nothing more needs to be said. **Recommendations to others considering InformaCast:** Understand fully the environment you are deploying this tool into. Confirm with your Voice admin that the service is compatible. Go with the virtual appliance if you have the virtual infrastructure to support it. It's will require less maintenance and is almost a set it and forget it type system. The annual support costs is not high so keep that in place to get updates to the latest versions. Informacast will work with the latest version of Call Manager. **What problems is InformaCast solving and how is that benefiting you?** We wanted to make office paging available to staff to announcement the start of meetings, calls on hold, and emergency evacuation drills. After we upgraded from Nortel to Cisco for VOIP, we lost the paging functionality. This was the way we brought that feature back. ### 16. Great product, and great support **Rating:** 4.0/5.0 stars **Reviewed by:** Jeffrey A. | Director of Infrastructure Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2016 **What do you like best about InformaCast?** The ability to tie into our Call Manager cluster has been essential. **What do you dislike about InformaCast?** Confusing plug in configuration's or uses. **Recommendations to others considering InformaCast:** This product has solved many issues with notifications for all staff, faculty, and police force. We set this up for alerting police for various issues, as well as configuring a lockdown procedure with various Cisco products. **What problems is InformaCast solving and how is that benefiting you?** Alerts for police and staff ### 17. Using InformaCast with Speaker Endpoints Only (Bells) **Rating:** 4.0/5.0 stars **Reviewed by:** Blake H. | Director of Technology, Primary/Secondary Education, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2015 **What do you like best about InformaCast?** What I like best is that I can set up the ring list, schedule, exceptions, etc. and not think about it all year long. I love the ability to upload my own bell tones and got the idea from a colleague to have some fun on April Fools day with fun sounds! **What do you dislike about InformaCast?** It takes some time to lear the ins and outs of setting up the schedule and scheduling announcements. With a CISCO VOIP phone system this would be seamless. We are without so it's a bit more of a challenge. **Recommendations to others considering InformaCast:** Use this with a VOIP system. **What problems is InformaCast solving and how is that benefiting you?** Now that it's set we don't have to think about it until the schedule changes. No support required (so far) ### 18. InformaCast Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2015 **What do you like best about InformaCast?** The thing I like most about InformaCast is it just wrok's. Sometimes in IT the best devices or software are the ones that are configured installed and you can almost forget about them because they just work. I have had problems with the product (which is to be expected for any products) but was truly gave me a good impression of the company was the great service you receive when you do call their support team, which do an excellent job. They are personable (not thank you for calling bla, bla, drone like) but nice friendly and really are able to help **What do you dislike about InformaCast?** The flexibility in dealing with devices and the ability to segment the devices into different groups would be nice, vs. always having to look a the whole group of devices everytime. **Recommendations to others considering InformaCast:** I would recommend InformaCast and it works great with little Administration and their support is great. **What problems is InformaCast solving and how is that benefiting you?** We are using this for paging and the problem is helped with is having a centrally managed paging system that can be used by multiple different offices and/or locations. ### 19. Informacast **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2016 **What do you like best about InformaCast?** We use Singlewire Informacast version 7.0 it is easy to configure, user friendly interface. **What do you dislike about InformaCast?** I have not found any point to dislike this software. **What problems is InformaCast solving and how is that benefiting you?** As we are medical practice we use informacast to announce in an emergency like if there is any code. ### 20. Singlewire InformaCast **Rating:** 3.5/5.0 stars **Reviewed by:** Pascal S. | Telecom Analyst at AECOM, Civil Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2015 **What do you like best about InformaCast?** Nice features,tech support is fast and awesome **What do you dislike about InformaCast?** Other than paging i didnt use other feature so far at this time. I think the cost for licenses and maintenance are high **What problems is InformaCast solving and how is that benefiting you?** Paging over the phone sets to all sites on the Cisco Enterprise ### 21. Paging/Notification for the modern world **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2015 **What do you like best about InformaCast?** The ability to use our current VoIP infrastructure without the need to add additional hardware/wiring. **What do you dislike about InformaCast?** Nothing so far. It has been a rock solid solution for us. **What problems is InformaCast solving and how is that benefiting you?** When our office moved, we needed a way to provide paging and notifications to our employees. We were looking for a way to do this without having to install a speaker system through out the office. Singlewire was able to provide a great solution that utilized our existing VoIP infrastructure. We into our 6th year using this product and it keeps getting better, ### 22. InformaCast for Emergency Notifications **Rating:** 4.0/5.0 stars **Reviewed by:** Peter R. | Operations, Primary/Secondary Education, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2015 **What do you like best about InformaCast?** We use InformaCast in a K-12 setting, to inform users of emergency situations. We use InformaCast on Cisco phones, InformaCast Conference Call Plugin, and InformaCast Mobile. Support has always been knowledgeable, quick, and takes issues directly to the developers of the product. **What do you dislike about InformaCast?** While the mobile platform is very new, it needs a little work to be integrated fully with InformaCast. There are workarounds available but it's not as seamless as we'd like. **Recommendations to others considering InformaCast:** InformaCast has innovative plans coming, and genuinely listens to their customers' needs for development. **What problems is InformaCast solving and how is that benefiting you?** Having all Senior Administrators auto-dialed by the Conference Call plugin, using our own Cisco phone system is invaluable. In an emergency, a Receptionist or Senior Administrator presses a button on their Cisco phone. This sounds an alert over the PA system and Cisco phones, auto dials a conference call to the Senior Administrators, and sends a message to mobile users, including a hard-of-hearing employee. ### 23. good product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2015 **What do you like best about InformaCast?** easy to setup, good support, good web interface **What do you dislike about InformaCast?** plugins required to work with other programs **What problems is InformaCast solving and how is that benefiting you?** paging through phones ### 24. Timely Notifications with Easy Programming **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2015 **What do you like best about InformaCast?** Access to send messages to a variety of devices. **What do you dislike about InformaCast?** You assume because you are licensed for a Plug-In you actually can use that application BUT they never clearly tell you that to use the service their is a Fee. Misleading to say the least. **What problems is InformaCast solving and how is that benefiting you?** Notifications to Nurses. ### 25. Support from Informacst **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2014 **What do you like best about InformaCast?** I am working in Singlewire product along with Cisco Voice solution for paging.The product is really good and more to it the support for the product is excellent whenever i faced issue i get a good support **What do you dislike about InformaCast?** I faced one issue during weekend support where it took much more time to get an engineer ,and the missing part in the singlewire solution is the HA part which i think need some focus **What problems is InformaCast solving and how is that benefiting you?** We are using the product for paging solution ## InformaCast Discussions - [Do you have any online tutorials that show how to use InformaCast?](https://www.g2.com/discussions/do-you-have-any-online-tutorials-that-show-how-to-use-informacast-9b861a52-149c-4b70-ba22-5094c9bb9cee) - 1 comment, 1 upvote - [What 3rd party elements work with InformaCast?](https://www.g2.com/discussions/what-3rd-party-elements-work-with-informacast-cc3f563a-d81c-43af-af02-6fcb33cf6298) - 1 comment, 1 upvote - [What is the difference between InformaCast Fusion, InformaCast Mobile and InformaCast Advanced?](https://www.g2.com/discussions/what-is-the-difference-between-informacast-fusion-informacast-mobile-and-informacast-advanced-15f5da41-0179-4789-905d-29eeafded1ca) - 1 comment, 1 upvote - [Is it easy to implement InformaCast?](https://www.g2.com/discussions/5811-is-it-easy-to-implement-informacast) - 1 comment, 1 upvote - [Why does my organization need InformaCast?](https://www.g2.com/discussions/why-does-my-organization-need-informacast) - 1 comment, 1 upvote - [View InformaCast pricing details and edition comparison](https://www.g2.com/products/informacast/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A48%3A52+-0500&secure%5Bsession_id%5D=efc6d918-40a3-4ac0-9aaa-9d861b986183&secure%5Btoken%5D=14aaf70b1c0b14449831ffdd6e8963ef4bae9065b1e14f23492ca3159ec0bf9c&format=llm_user) ## InformaCast Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications ## Top InformaCast Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (816 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (567 reviews) - [RAVE Alert](https://www.g2.com/products/rave-alert/reviews) - 4.5/5.0 (70 reviews)