mohammed o.
MO
mohammed o.
chief acountant
Mid-Market (51-1000 emp.)
"infor oftwear"
4.5/5
What do you like best about Infor CloudSuite SyteLine?

very good software and good control but need more training and support Review collected by and hosted on G2.com.

What do you dislike about Infor CloudSuite SyteLine?

in the beginning need, mutch time to understand the screen numbers and to know the status of all process Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Enterprise (> 1000 emp.)
"I like the ease of personalization & the flexibility of Software. It is easy & very user friendly."
4/5
What do you like best about Infor CloudSuite SyteLine?

Highlights the wholes in your data and as said earlier it is very user friendly. It is surely value for money. I also like the functionality. The customer support also good. Review collected by and hosted on G2.com.

What do you dislike about Infor CloudSuite SyteLine?

I feel it is not designed for High volume companies. The modification to reports are a bit tough without having an expert in the house. It requires resource and time. Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Syteline does the job..."
4.5/5
What do you like best about Infor CloudSuite SyteLine?

The ability to customize the system is extremely powerful when running a hosted or on-prem version. Mongoose framework remains a strong structure for growth. I have been working with Syteline/CSI for 23+ years at the time of writing this. Review collected by and hosted on G2.com.

What do you dislike about Infor CloudSuite SyteLine?

The cloud version of CSI needs to be scrapped. The uplifts break more than they fixed in a practical world, admins cannot regression test everything in just 30 days.

Carrying forward old progress code for backward compatibility is crushing the system at times and there are not enough indexes placed in key areas for query.

The replication methodolgy was a failure from start to finish it did not need to be this way. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Awesome"
3/5
What do you like best about Infor CloudSuite SyteLine?

Configuration doability is very easy. being able to make full integration Review collected by and hosted on G2.com.

What do you dislike about Infor CloudSuite SyteLine?

The time range to accomplish it might be the team who handles it. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Works well - especially for manufacturing"
3.5/5
What do you like best about Infor CloudSuite SyteLine?

I liked Syteline for the streamlining of processes within our organization. We manufactured and distributed products and found that this software was great for allowing us to simplify the process between order entry to when the order left the building. I like the ability to drill down further into some regions of the software to get more details. The finance areas of this software are user-friendly and easy to navigate. It's also a great-priced software for small businesses. Review collected by and hosted on G2.com.

What do you dislike about Infor CloudSuite SyteLine?

If you are looking for an ERP system for HR purposes, I can't say this is the one for you. While we didn't use it mainly for that, I dug around and found it was not very useful for any HR functions. I did not like the security portion of it - it seems users can access pretty much anything, and you can't "block" access to specific modules from certain employees, which other ERP systems can do. Review collected by and hosted on G2.com.

Amanda V.
AV
Amanda V.
Estimating Co
Mid-Market (51-1000 emp.)
"Great Product"
4/5
What do you like best about Infor CloudSuite SyteLine?

Everything is located in one program. I don't need to hop from one program to another Review collected by and hosted on G2.com.

What do you dislike about Infor CloudSuite SyteLine?

When the program starts running very slow. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Reasonable ERP application for SMEs to excel in business processes and development"
3.5/5
What do you like best about Infor CloudSuite SyteLine?

I have mainly explored Supply chain Function, and it seems aligned with the standard practices.

Infor gives room for customization, which is helpful to cater to business-specific customers' requirements. Review collected by and hosted on G2.com.

What do you dislike about Infor CloudSuite SyteLine?

The partner network and support are lacking in the Asian market, due to which customers suffer delays in getting quick responses. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Not a good ERP System"
1/5
What do you like best about Infor CloudSuite SyteLine?

Nothing, the vendor portal looked good initially when it was presented to us but later we realized that it is very rigid and nothing is out of the box. Review collected by and hosted on G2.com.

What do you dislike about Infor CloudSuite SyteLine?

Everything. This is not a smart or intuitive ERP. The integration across functional areas is very flimsy. Poor reporting functionality. Too many clicks to get somewhere. Poor change control. I'm still using Excel because Infor doesn't work and it's not easy to use. Review collected by and hosted on G2.com.

Praveen S.
PS
Praveen S.
Quality Manager- Continuous Improvement
Enterprise (> 1000 emp.)
"review for Syteline"
5/5
What do you like best about Infor CloudSuite SyteLine?

Infor has strong competitors such as NetSuite, Dynamics, other applications. This is very useful for industrial applications. It is easy to learn, infor has built the most acceptable e-learning program in the small-to-medium-sized manufacturing space. Review collected by and hosted on G2.com.

What do you dislike about Infor CloudSuite SyteLine?

It is not helpful if you have a big organization and with multiple work locations and syteline is accessed using licenses for individuals Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Verified User in Machinery
Mid-Market (51-1000 emp.)
"Syteline Application Administrator"
4/5
What do you like best about Infor CloudSuite SyteLine?

The ability to customize the product to fit our business needs. Review collected by and hosted on G2.com.

What do you dislike about Infor CloudSuite SyteLine?

I dislike the License management process and continually having to renew my licenses each year. The process is painful and not as automated as I would like. I should be able to just request a license and Infor could provide me exactly what I need instead of having to fill out all of the modules and add-ons that we own.

The ever changing Report software is also costly to our business. Review collected by and hosted on G2.com.