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Infor Sales Intelligence for CRM

4.3
(2)

Infor Sales Intelligence for CRM helps organizations prioritize customers and prospect to identify the most relevant targets that are likely to make a purchase. With Infor Sales Intelligence for CRM you can use data science to identify the products each customer is most likely to buy, which prospect is most likely to convert to a customer, and analyze attrition

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Infor Sales Intelligence for CRM Reviews

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Infor Sales Intelligence for CRM review by User in Marketing and Advertising
User in Marketing and Advertising
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"Amazing tool for supporting sales to make right decisions"

What do you like best?

It has leverage our salesops team to recommend right business process or approach that our sales team should follow. This has helped us a lot and now we are pushing our decisions based out of the intelligence that we pull through our historical data. Integration with the CRM is easy thus the data driven analytics are good. It gives you insight on your individual customer and to large market as well. Activities can be planned way ahead using Infor.

What do you dislike?

I think some of the documentation is missing on platform capabilities, we had to wait until we receive the same.

Recommendations to others considering the product

It is an awesome tool to add value to your process and have more better internal process efficiency. I recommend all companies having CRM should implement the Sales Intelligence platform as they grow.

What business problems are you solving with the product? What benefits have you realized?

We had all the data required and a good process running, however adding this capability to our team has leverage us think beyond the general circumstances, explore more opportunities, tap the untapped market. It's an intelligence solution, the more better you feed the more better it gives you direction.

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Infor Sales Intelligence for CRM review by Administrator
Administrator
Validated Reviewer
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"Awesome and Intelligent "

What do you like best?

Easy to implement, easy integration, good data

What do you dislike?

I didn’t have it sooner, can’t think of anything because it’s easy and intuitive

What business problems are you solving with the product? What benefits have you realized?

Data to drive smart decisions and easier way to collect customer data

What Sales Intelligence solution do you use?

Thanks for letting us know!

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