Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Infor HR Service delivery"
5/5
What do you like best about Infor HR Service Delivery?

The ease and use of intergrating the sales lead generation CRM into our existing network in generating new employee referrals Review collected by and hosted on G2.com.

What do you dislike about Infor HR Service Delivery?

The user face is not as easy when using windows OS which requires constant updates vs Mac OS which is easier to use Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Infor HR Service Delivery"
3.5/5
What do you like best about Infor HR Service Delivery?

Love the integration and the ability to provide self service for all of our employees. Review collected by and hosted on G2.com.

What do you dislike about Infor HR Service Delivery?

Limited reach of the product. Not all of our employees utilize online processes. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Enterprise (> 1000 emp.)
"Helpful!"
3.5/5
What do you like best about Infor HR Service Delivery?

It is has helped making this side of The business much more efficient! Review collected by and hosted on G2.com.

What do you dislike about Infor HR Service Delivery?

I do find it crashing often which can be very frustrating Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great service"
5/5
What do you like best about Infor HR Service Delivery?

Quick response in delivering the services. Review collected by and hosted on G2.com.

What do you dislike about Infor HR Service Delivery?

More options could be accommodated. Nothing else. Review collected by and hosted on G2.com.

Verified User in Defense & Space
UD
Verified User in Defense & Space
Mid-Market (51-1000 emp.)
"Okay to get in and use"
2.5/5
What do you like best about Infor HR Service Delivery?

Everything is accessible, but in terms of efficiency, it can be a little lacking. Review collected by and hosted on G2.com.

What do you dislike about Infor HR Service Delivery?

I find that this can be a little bit clunky and needs decent updates for our company to be able to function efficiently. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Infor Delivers on Promise"
5/5
What do you like best about Infor HR Service Delivery?

The strategic partnership we have with our account rep. Review collected by and hosted on G2.com.

What do you dislike about Infor HR Service Delivery?

Nothing. We love our Infor partnership. We wouldn't change a thing Review collected by and hosted on G2.com.

RM
Relton M.
Enterprise (> 1000 emp.)
"Decent HRIS but need improvement in user experience"
4.5/5
What do you like best about Infor HR Service Delivery?

Infor HR Services is relatively easy to use with simple controls for most users and a decent admin setup and integration with other HRIS systems. The technical support has been decent so far. However. given how widespread the user base is for Infor, I would expect a larger support community among their customers. Review collected by and hosted on G2.com.

What do you dislike about Infor HR Service Delivery?

Integration with our learning management system has not been as easy. The HR feed has been manual due to an inefficient workflow from Infor. This should be a simple automated process but has greatly added to our workload and created operational inefficiencies and unnecessarily redundant information. the online support documentation is also very underwhelming. The guidance is there, but it lacks the detail need to pass on to end users. In the end, I've created many of my own tutorials for our users, both admin and employee. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Satisfied"
4.5/5
What do you like best about Infor HR Service Delivery?

one stop place for hr needs, no multiple software needed Review collected by and hosted on G2.com.

What do you dislike about Infor HR Service Delivery?

not easy flow set up, kinda confusing at times Review collected by and hosted on G2.com.