--- title: InfoGenesis POS Reviews meta_title: 'InfoGenesis POS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how InfoGenesis POS works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 12 scale: '5' date_modified: '2026-08-07' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # InfoGenesis POS Reviews **Vendor:** Agilysys **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 3.8/5.0 **Total Reviews:** 12 ## About InfoGenesis POS Agilysys InfoGenesis POS is a comprehensive point-of-sale solution tailored for the hospitality industry, including hotels, resorts, casinos, and food and beverage outlets. It offers a scalable and flexible platform that supports both fixed and mobile devices across Windows, Android, and iOS operating systems. Designed to enhance operational efficiency and elevate guest experiences, InfoGenesis POS integrates seamlessly with various property management systems and provides robust reporting capabilities. Key Features and Functionality: - Flexible Deployment: Available as a cloud-based or on-premise solution, accommodating diverse operational needs. - Device Compatibility: Supports a wide range of devices, including traditional POS terminals, tablets, and smartphones, enabling both fixed and mobile point-of-sale operations. - Comprehensive Management Tools: Includes features for table and order management, inventory tracking, employee management, and real-time reporting. - Secure Payment Processing: Offers secure, contactless payment options with PCI-validated P2PE and EMV encryption through Agilysys Pay. - Offline Capabilities: Ensures uninterrupted service during network outages with industry-leading offline functionality. - Integration with Other Systems: Seamlessly connects with Agilysys property management systems, loyalty programs, and inventory solutions for unified operations. Primary Value and Solutions Provided: InfoGenesis POS addresses the complex needs of high-volume hospitality environments by streamlining operations and enhancing guest satisfaction. Its flexible deployment options and device compatibility allow businesses to adapt to various service scenarios, from traditional dining to mobile and self-service settings. The system's comprehensive management tools and real-time reporting capabilities empower operators to make informed decisions, optimize workflows, and increase revenue. By integrating with other Agilysys solutions, InfoGenesis POS provides a cohesive ecosystem that simplifies management tasks and delivers a seamless experience for both staff and guests. ## InfoGenesis POS Pros & Cons **What users like:** - Users find InfoGenesis POS straightforward, appreciating its **ease of use** and quick familiarity compared to other systems. (1 reviews) - Users find the **POS integration easy to use** , enabling quick adaptation and a smooth workflow. (1 reviews) **What users dislike:** - Users often face **integration issues** with InfoGenesis POS, compounded by subpar support experiences. (1 reviews) - Users find the **poor customer support** frustrating, especially when dealing with integration issues in InfoGenesis POS. (1 reviews) ## InfoGenesis POS Reviews ### 1. Its a good use of technology but can get annoying at times **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about InfoGenesis POS?** I like that you can do most of the scheduling and important actions in work on this. **What do you dislike about InfoGenesis POS?** I dont like the amount of times it shuts down and sometimes does not reapond or do what you need it to do **What problems is InfoGenesis POS solving and how is that benefiting you?** It helps make things available quicker and all in one place rather than dispersed ### 2. Decent user interface **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about InfoGenesis POS?** Easy enough to configure Easy to use Lots of options and configurations **What do you dislike about InfoGenesis POS?** Doesn’t play too well with other systems including others from Agilysys Can be quite buggy and slow **What problems is InfoGenesis POS solving and how is that benefiting you?** Helped our servers be quicker at payment and order input Greater control over comps and voids ### 3. From both front end and back end a very easy to use product **Rating:** 3.0/5.0 stars **Reviewed by:** Eric F. | Change Management Analyst, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2015 **What do you like best about InfoGenesis POS?** I've used this from both a front end user and back end programmer perspective. Being trained as a front end user was quite simple and easy to pick up. The programming side was also straight forward with the GUI interface. **What do you dislike about InfoGenesis POS?** There was some functionality on the back end that caused some issues while programming the screens. Those were all escalated to the product development department. Other than that, whenever the system went down, that was troublesome. **What problems is InfoGenesis POS solving and how is that benefiting you?** The ease of use for the product was good for hiring staff to use the software. ## InfoGenesis POS Discussions - [What is InfoGenesis POS used for?](https://www.g2.com/discussions/what-is-infogenesis-pos-used-for) - [View InfoGenesis POS pricing details and edition comparison](https://www.g2.com/products/infogenesis-pos/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A33%3A08+-0500&secure%5Bsession_id%5D=4b7e101c-93a2-451b-b4df-5bb296784985&secure%5Btoken%5D=fbd4176db497d9b3ba7648c956b0c5867223a9ef1f1b70c71a8ced982a309c03&format=llm_user) ## InfoGenesis POS Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering ## Top InfoGenesis POS Alternatives - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (327 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)