Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Powerful Search Filters and Sequencing That Deliver"
4.5/5
What do you like best about Influencity?

The search filters and the sequencing feature Review collected by and hosted on G2.com.

What do you dislike about Influencity?

sometimes, the quality of the influencers data Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Thank you for your review!

We're happy to hear that our search filters and Sequence feature have been valuable in helping you discover and connect with the right creators. Sending emails automatically is the best!

We also appreciate your feedback regarding influencer data quality. We're constantly refining our data models and expanding the information, but please don't hesitate to reach out to our Support team if you ever have any questions about a profile.

Thanks again for taking the time to share your experience. We truly appreciate your support and look forward to continuing to help you with your influencer marketing efforts! 🩷

David S.
DS
David S.
"Facilitate the Selection of Perfect Influencers"
5/5
What do you like best about Influencity?

I really like how easy it is to use Influencity and how user-friendly the tool is. I value the reports and its ability to show everything about the influencer, such as the interactions of their posts, the cost, the type of audience they target, the age of the audience, and the legitimacy of the users. Additionally, the initial setup was quite simple and I highly recommend the tool. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

That I reach it, I have to add it manually. That would just be the only detail. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Thank you so much for your review, David!

We’re happy to hear that the platform feels intuitive and that the reporting features are helping you evaluate creators from every angle. It’s great to know the setup process was smooth as well.

We also appreciate your note about manually adding reach, you feedback helps us keep improving.

Thanks again for your recommendation and for being part of our community!

Augusta P.
AP
Augusta P.
Director
Small-Business (50 or fewer emp.)
"Excellent tool that facilitates the search and selection of content creators."
5/5
What do you like best about Influencity?

The platform is super user-friendly and all the information about our influencers is well grouped and organized. Additionally, the attention from the assistants is excellent. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

Reports cannot be accumulated if they are not used within the month. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Augusta, thank you very much for all your comments! We are glad to know that you find the platform easy to use and that you can have everything in one place to manage your campaigns.

Keep in mind that you can modify the number of influencers you can save in your account at any time by making a plan modification. If you need help, you can always contact us, and we will be happy to do so.

We will also take your feedback regarding the platform's functionality into account, but we would like you to know that we are always working to improve it.

Thank you very much for your trust 🌻

Mauricio P.
MP
Mauricio P.
Consultor de CRM
Small-Business (50 or fewer emp.)
"Service and analysis of very good profiles"
4.5/5
What do you like best about Influencity?

service, search for influencers and profile analysis Review collected by and hosted on G2.com.

What do you dislike about Influencity?

new features still at a slower pace compared to AI releases. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Mauricio, great to hear that the platform is helping you with influencer discovery, profile analysis, and overall service, that's exactly what we aim! That you can run your influencers marketing campaigns from start to finish from the platform.

Thanks as well for the honest feedback on the pace of new features. We understand the expectation, especially in a space that’s evolving quickly with AI, and I promise we’re continuously working on improving and shipping updates that bring real value to your day-to-day work.

Really glad to know Influencity has improved your influencer search process so significantly and made it more efficient for your team :)

Thank you for choosing us!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Campaign Insights. Audience Stats Can Be Inaccurate"
3.5/5
What do you like best about Influencity?

To quickly check profile stats and to check a campaign content Review collected by and hosted on G2.com.

What do you dislike about Influencity?

Sometimes the stats aren't real. There's been cases that for example the % of audience in Influencity was 30% and when the influencer gave us the stats the actual number was 80% Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Thanks for sharing your feedback! Great to hear that being able to quickly review profile stats and track campaign content is helping you save time and avoid manual checks, that’s exactly where we want to add value in day-to-day work.

On the point about audience data accuracy, we understand your concern, especially when comparing platform estimates with influencer-provided insights. These differences can happen depending on data sources, but if you ever notice cases like this, you can always reach out to our support team so we can review it together and help you better understand what’s behind the numbers.

Really glad to know the platform is freeing up your time when monitoring campaign content; that efficiency is one of the main goals behind Influencity. Thanks again for taking the time to share this 🙌

Ángela G.
ÁG
Ángela G.
Influencity marketing manager
Mid-Market (51-1000 emp.)
"Absolutely Love This Software!"
4.5/5
What do you like best about Influencity?

What I like most about Influencity is how easy it is to manage all the work with influencers from one place. I can discover profiles that perfectly match the brand's essence, analyze their audiences with super useful data, and keep track of each campaign without complications. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

What I like least about Influencity is that sometimes some features could be a bit more agile or customizable, especially when managing many campaigns at once. I would also like there to be even more advanced filters to better refine profile searches. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Thank you so much for taking the time to share such a thoughtful review!

We’re thrilled to hear that Influencity helps you manage all your influencer work from one place and that the platform has made it easier to discover, analyze, and track creators that truly align with your brand. Knowing that it saves you time and helps you work more strategically means a lot to us, that is our main goal 💜

We also appreciate your feedback about customization, and advanced filters. Insights like yours are incredibly valuable and help us continue enhancing the experience for users like you.

Thanks again for being part of the Influencity!

Macarena H.
MH
Macarena H.
Co-Founder - Director Área de Influencers
Small-Business (50 or fewer emp.)
"Efficiency and Accuracy in Every Campaign Report"
5/5
What do you like best about Influencity?

What I like most about Influencity is how easy it is to find influencer profiles thanks to its wide range of filters, which allow precise segmentation and selection. I especially value the speed at which reports are updated and the quality of the information provided — they are detailed, accurate, and extremely useful for campaign analysis. In addition, the platform is very intuitive and user-friendly, making the overall experience smooth and efficient Review collected by and hosted on G2.com.

What do you dislike about Influencity?

There are very few things I dislike about Influencity — overall, the experience is excellent. However, I believe the platform could improve the frequency of updates regarding influencer rates, although I understand this is also due to the lack of standardization in the Chilean market, where pricing is still not fully regulated. Additionally, I’ve noticed that when calculating engagement, viral videos are sometimes included, which can slightly distort the results and show a lower engagement rate than what the influencer consistently maintains. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Thank you so much for such a detailed and thoughtful review! We’re thrilled to hear that you find Influencity intuitive and that our filters, reporting speed, and data quality help make your campaign analysis smoother and more effective. It’s fantastic to know the platform supports your influencer discovery and decision-making processes, the idea is that you can run your influencer marketing campaigns from start to finish in the platform.

We also really appreciate your feedback, we will take it into consideration. As for engagement, it is calculated using the last 12 posts of each profile, ensuring the data is as accurate as possible :)

Thanks again for trusting Influencity and for being part of our community!

Laura O.
LO
Laura O.
E-Marketing Analyst
Government Administration
Mid-Market (51-1000 emp.)
"Very Easy and User-Friendly to Use"
5/5
What do you like best about Influencity?

Is very easy and friendly to use, also I love the casting call options and the reports sections Review collected by and hosted on G2.com.

What do you dislike about Influencity?

At the moment I don't dislike anything about Influencity Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Laura, thank you so much for your kind review!

We’re delighted to hear that you find the platform intuitive and that the Casting Call is helping you with the influencers for your international events. The idea is for you to be able to manage all the campaign from the platform, including negotiation and collecting the content automatically!

Thanks again for sharing your experience, we truly appreciate it! ✨

Andrea C.
AC
Andrea C.
Responsable de Influencer Marketing, VIPs & Redes Sociales
Enterprise (> 1000 emp.)
""
4/5
Response from Flor Murillo of Influencity

Hello Andrea! Thank you very much for your comments. We are happy to know that we can help you in such an important part of the campaign as selecting influencers to work with.

I take this opportunity to tell you that currently, when adding stories in Reports, we also show the estimates of the views, so you have an idea of how they performed. If you have any questions about Reports or the platform in general, do not hesitate to write to us.

Thank you for the trust! ✨

Lisa  L.
LL
Lisa L.
Influencer marketing executive
Small-Business (50 or fewer emp.)
"Time saver!"
4.5/5
What do you like best about Influencity?

The fact that we can send bulk emails, have a large database, easy to execute tasks and be more productive, I love the Shopify integration to auto create seeding codes. Review collected by and hosted on G2.com.

What do you dislike about Influencity?

I just think that profile and influencer section should only be 1 and handled from there on (campaign, programs, seeding etc), receiving emails into Influencity or more integration tool options would be great with customer service tools (Gorgias, Freshdesk etc) to be able to send emails without switching back and forth with Gmail. Review collected by and hosted on G2.com.

Response from Flor Murillo of Influencity

Thank you so much for your detailed feedback!

We’re thrilled to hear that Influencity is helping you save time, manage influencers in one platform, and streamline tasks — it’s fantastic that you’re enjoying the bulk email feature, large database, and Shopify integration for seeding codes; you can actually run all your influencer marketing campaigns through Influencity!

We also really appreciate your suggestions regarding unifying the profile and influencer sections, as well as exploring additional integrations with customer service tools. Feedback like yours helps us continue improving the platform to make workflow even smoother for our users.

Thanks again for trusting us!