Their support staff is top-notch. We have used other service providers for ShoreTel support in the past, and have always been let down. InFlow has been there with every promise, every step we take, and we couldn't be happier. Their knowledge base is unmatched, and the support staff are second-to-none. I can't imagine going back to supporting ShoreTel/Mitel without them. They make my job as the Phone SysAdmin super easy, and are always ready to assist me with anything from a simple knowledge question, to a large project.
I wouldn't want anyone else on my side! Review collected by and hosted on G2.com.