Infinity is easy to set up and with minimal development work. Support is excellent and provides clear steps at every step. The Infinity team offers technical and business support helping deliver real results. The reports are intuitive while providing in-depth data. Review collected by and hosted on G2.com.

We had a couple of issues with markets in Asia where local regulations blocked calls due to the target numbers. However, the infinity team have been on hand supporting us come to a timely resolutin. Review collected by and hosted on G2.com.

Infinity is a great platform to monitor calls on especially with a mix of numbers across different marketing platforms. They are extremely responsive and helpful when it comes to any questions you may have. As someone who was new to using Infinity I was shown how to use the website with no hassle! Review collected by and hosted on G2.com.

Can be a little bit confusing but nothing asking a question wouldn't fix! Review collected by and hosted on G2.com.

We’ve been using Infinity Call Tracking for several years, and it’s proven to be a highly effective platform for our business. With their Smart Match add-on, we’re able to accurately track revenue and orders generated through phone calls. Review collected by and hosted on G2.com.

The platform meets our needs effectively, and we’ve had no major issues or concerns with its performance. Review collected by and hosted on G2.com.

Alex Shrimpton brilliantly presented Infinity's proposition to our business, and as a sales manager was as compelling as he was pleasant to interact with for our team.

Not only did Alex take the time to truly listen to our use case and make sure Infinity was the best fit for our current business challenges, though impressively he also thoroughly researched our business, and spent time carefully and strategically as to how we could best realise value in partnering with Infinity.

I felt every and any question I asked was properly and articulately answered. Reassuringly Alex put any concern I had to rest, and genuinely made the sales process of finding our ideal solution pain-free and actually enjoyable.

Ease of implementation was reassuringly explained. ease of integration was made simple, and showcasing the value of the product was smooth with well explained demonstration of their a clear timeline on time to live and time to first value.

Hands-down, this was by far the most professional, polished, and positive sales experience I've ever had. Alex has set the bar high for anyone pitching in the future.

I genuinely enjoyed meeting Alex, his colleague Matthew, and our discussions and look forward to using Infinity. I'm greatly impressed by the capabilities of the product and can see extreme potential with our projected use cases.

Keep up the great work onboarding, advocating, and building an incredible product. Review collected by and hosted on G2.com.

There isn't anything I disliked about Infinity. Review collected by and hosted on G2.com.

Accurate attribution: Dynamic number insertion works reliably, helping us trace calls back to specific campaigns and channels.

User-friendly dashboard: Reporting is clear and accessible, making it easy for teams to extract insights quickly.

Support: The team is responsive and helpful when we’ve had questions or needed customisation. Review collected by and hosted on G2.com.

Perhaps the ability to create custom attribution models or segment by funnel stages. Review collected by and hosted on G2.com.

I like that Infinity makes setting up new call campaigns with tracked numbers relatively simple. I like that you can see the full call log and even listen to call recordings. This makes checking for quality interactions pretty easy.

Customer support have always been very responsive and quick to help. Review collected by and hosted on G2.com.

Some of the tools are a bit buried on the platform, and I often get confused as to where to go. For example, the usage report is inside Settings, not Reports. This is a relatively minor gripe though. Review collected by and hosted on G2.com.

Infinity is easy to use and gives us clear, real-time insight into where our calls and leads are coming from—all supported by their amazing AI tool and reports. Review collected by and hosted on G2.com.

There's nothing we dislike—Infinity has consistently delivered exactly what we need. Review collected by and hosted on G2.com.

I am thoroughly impressed with Infinity's efficiency. The ability to track the performance of every single channel has significantly influenced our marketing decisions. Additionally, the helpfulness of the entire Infinity team is greatly appreciated Review collected by and hosted on G2.com.

Not a single thing, I can think of to dislike Review collected by and hosted on G2.com.

We appreciate its robust offline conversion attribution and the AI-driven goal conversion capabilities for call outcomes, which are instrumental in bid optimisation. Review collected by and hosted on G2.com.

The initial setup can be complex but there's a dedicated support. Review collected by and hosted on G2.com.

The ability to see what is working and what isn't, with clear conversion data. Review collected by and hosted on G2.com.

Hard to think of negatives, the product is useful and does what it say it will. Review collected by and hosted on G2.com.