--- title: Infinity Call Tracking Reviews meta\_title: 'Infinity Call Tracking Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how Infinity Call Tracking works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 166 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Infinity Call Tracking Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Infinity Call Tracking but has limited features. Are you part of the Infinity Call Tracking team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, so you can: • Fill attribution blind spots and get credit for the true impact of your work • Improve targeting with high-intent, first-party data • Cut waste to reduce cost-per-lead and drive down acquisition costs • Improve performance across PPC, SEO, and Paid Social • Create better customer experiences • Boost conversion rates at the top and bottom of your funnel Infinity’s granular visitor-level call tracking and conversation analytics are ISO 27001 and PCI DSS Certified. Handling millions of calls across 75 countries and industry-leading security makes sure the data from every single one of them stays secure. The Infinity platform has been built by a multi-award-winning development team with the support of major cloud partners like Google and AWS. Their collective expertise ensures market-leading reliability. Backed by a highly decorated customer success team that spans the UK, Europe, and the USA, users are fully supported as they strive to make smarter decisions and provide a better customer experience. An open API and a complete set of out-of-the-box integrations make it easy for users to send call data into key platforms, share customer journeys and insights that aid closing with call handling teams, and improve conversion rates throughout the funnel. Key results users have achieved include: • 79% increase in conversions for Flight Centre • 64% reduction in Customer Acquisition Costs (CAC) for Pendragon • 50% reduction in call centre costs for Access Self Storage * * * Seller [Infinity Tracking](https://www.g2.com/sellers/infinity-tracking) Discussions [Infinity Call Tracking Community](https://www.g2.com/products/infinity-call-tracking/discuss) Languages Supported English Solution Type All-in-One Overview by Matt McGillicuddy Show More ## Pricing Pricing provided by Infinity Call Tracking. ### Essentials £249.00 ### Pro £349.00 [ View More Pricing Information ](https://www.g2.com/products/infinity-call-tracking/pricing) ## Top-Rated Alternatives [ ![Invoca](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Invoca") Invoca 4.5/5(967) ](https://www.g2.com/products/invoca/reviews) [ ![CallRail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CallRail") CallRail 4.5/5(1,835) ](https://www.g2.com/products/callrail/reviews) [ ![CTM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CTM") CTM 4.5/5(761) ](https://www.g2.com/products/ctm-ctm/reviews) [ View All Alternatives ](https://www.g2.com/products/infinity-call-tracking/competitors/alternatives) ## User Insights Average based on 166 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## Infinity Call Tracking Integrations (25) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AB Tasty ](https://www.g2.com/products/ab-tasty/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acquisio ](https://www.g2.com/products/acquisio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Analytics ](https://www.g2.com/products/adobe-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Awin ](https://www.g2.com/products/awin-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Campaign Manager 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tableau ](https://www.g2.com/products/tableau/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webgains ](https://www.g2.com/products/webgains/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webtrends Optimize ](https://www.g2.com/products/webtrends-optimize/reviews) Show More ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 8/4/2026 "Friendly, Helpful Call Support, but Slow Response Times and Hub-Only Activity" 3/5 What do you like best about Infinity Call Tracking? Friendly, helpful advice when on calls - always willing to offer their presence on client calls Review collected by and hosted on G2.com. What do you dislike about Infinity Call Tracking? All activity happens in-hub. Response times can be slow at times. Review collected by and hosted on G2.com. What problems is Infinity Call Tracking solving and how is that benefiting you? Marketing attribution for call activity. Greater transparency/ visibility in terms of channel performance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 5/20/2025 "More self serve than I wanted" 2.5/5 What do you like best about Infinity Call Tracking? I think the integration was smooth and with more support it would have been a good tool. Review collected by and hosted on G2.com. What do you dislike about Infinity Call Tracking? The tracking software was running for years, as it was taken over from ResponseTap. but we received no transition call or support introducing us to the new company. The dashboard was not easy to use without support and it was hard to make contact with them. Review collected by and hosted on G2.com. What problems is Infinity Call Tracking solving and how is that benefiting you? We wanted to track key 'events' that happened from customer calls Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") US Verified User in Security and Investigations Mid-Market (51-1000 emp.) 6/8/2021 "Good support" 3/5 What do you like best about Infinity Call Tracking? Fairly easy to use but I know if I have any issues I can rely on the support team to help and advise quickly Review collected by and hosted on G2.com. What do you dislike about Infinity Call Tracking? I find the web navigation is not the best Review collected by and hosted on G2.com. What problems is Infinity Call Tracking solving and how is that benefiting you? Being able to provide proof of call logs for customer service issues along with call logs for new product launches Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Infinity Call Tracking? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Infinity Call Tracking ](https://www.g2.com/products/infinity-call-tracking/discussions/new) GU Guest User • Last activity 4 months ago Do you recommend Infinity Call Tracking for businesses looking to improve their call analytics? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/do-you-recommend-infinity-call-tracking-for-businesses-looking-to-improve-their-call-analytics) GU Guest User What is Infinity Call Tracking used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-infinity-call-tracking-used-for) [ View all Discussions ](https://www.g2.com/products/infinity-call-tracking/discuss) ## Pricing Options Pricing provided by Infinity Call Tracking. ### Essentials £249.00 ### Pro £349.00 ### Enterprise Contact Us [ View More Pricing Information ](https://www.g2.com/products/infinity-call-tracking/pricing) Infinity Call Tracking Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e90f804c2657749825f68807ea7c193/callrail.png "Product Avatar Image") CallRail 4.5/5(1,835) [ Compare Now ](https://www.g2.com/compare/callrail-vs-infinity-call-tracking) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a69ce230eb8357dc9a519dc190c483e3/responsetap.jpg "Product Avatar Image") ResponseTap 4.5/5(89) [ Compare Now ](https://www.g2.com/compare/infinity-call-tracking-vs-responsetap) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67a0c56efc52b62414d9237d57d7f52a/invoca.png "Product Avatar Image") Invoca 4.5/5(967) [ Compare Now ](https://www.g2.com/compare/infinity-call-tracking-vs-invoca) ##### ##### Infinity Call Tracking Features Phone Number Management Local Phone Numbers Toll-Free Numbers Port Existing Numbers Tracking Visitor & Keyword Tracking Dynamic Number Insertion Multi-Channel Call Attribution Call Routing IVR Geo-Routing Analytics Call Data Call Recording Advanced Reporting [ View More Features ](https://www.g2.com/products/infinity-call-tracking/features) ##### Categories on G2 [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Speech Analytics](https://www.g2.com/categories/speech-analytics)[Inbound Call Tracking](https://www.g2.com/categories/inbound-call-tracking) ##### Explore More [Which ABM analytics software provides the most actionable insights?](https://www.g2.com/discussions/which-abm-analytics-software-provides-the-most-actionable-insights)[How does Alteryx provide more scalable, self-service analytics and automation than traditional BI tools?](https://www.g2.com/discussions/how-does-alteryx-provide-more-scalable-self-service-analytics-and-automation-than-traditional-bi-tools)[What is the most affordable work management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-work-management-software-for-smbs) [Affordable MDR tools for online businesses](https://www.g2.com/discussions/affordable-mdr-tools-for-online-businesses)[Which financial data APIs platforms offer straightforward integration without requiring significant engineering rework?](https://www.g2.com/discussions/which-financial-data-apis-platforms-offer-straightforward-integration-without-requiring-significant-engineering-rework)[Pros and Cons Details](https://www.g2.com/products/infinity-call-tracking/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)