--- title: Infinitus AI Agents Reviews meta\_title: 'Infinitus AI Agents Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Infinitus AI Agents works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 4 scale: '5' date\_modified: '2026-03-21' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Infinitus AI Agents Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Infinitus AI Agents but has limited features. Are you part of the Infinitus AI Agents team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Infinitus is healthcare's leading agentic communications platform. The company deploys autonomous AI agents that engage patients, providers, and payors, automating complex workflows across the entire patient journey. Infinitus empowers organizations across the healthcare ecosystem to grow market share, scale their teams, and improve patient outcomes through guardrailed, end-to-end AI automation. * * * Seller [Infinitus Systems](https://www.g2.com/sellers/infinitus-systems) Discussions [Infinitus AI Agents Community](https://www.g2.com/products/infinitus-ai-agents/discuss) Languages Supported English Overview by Katie Byrne Show More ## Top-Rated Alternatives [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ View All Alternatives ](https://www.g2.com/products/infinitus-ai-agents/competitors/alternatives) OU Oscar U. Patient Access Navigator Mid-Market (51-1000 emp.) 6/24/2025 "Great source for our program!" 4.5/5 What do you like best about Infinitus AI Agents? I really have enjoyed listening to the AI agents be very detailed about obtaining benefits. I think they are very focused and are able to obtain all of the required information in a very polite and extensive manner. Review collected by and hosted on G2.com. What do you dislike about Infinitus AI Agents? The only issue that I have heard sometimes with the AI agents is that they tend to repeat themselves sometimes and it may not be needed since some payers tend to take their time in obtaining the information. Review collected by and hosted on G2.com. What problems is Infinitus AI Agents solving and how is that benefiting you? They tend to be very detailed and do remember to ask all of the questions in their protocol. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 6/26/2025 "Longer time for BI completions" 1.5/5 What do you like best about Infinitus AI Agents? When the BI's are completed succesfully it does make the turnaround time much faster. Review collected by and hosted on G2.com. What do you dislike about Infinitus AI Agents? There are times that the AI will have errors or is unable to complete the BI succesfully which in turn I feel doubles my work because I have to go over the Infinitus case and then build a new case to complete a succesful BI. Review collected by and hosted on G2.com. What problems is Infinitus AI Agents solving and how is that benefiting you? When AI completes the BI succesfully it is helpful by cutting down the time of work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jeffrey B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey B.") JB Jeffrey B. Operations, Program Manager of Patient Support Services Mid-Market (51-1000 emp.) 7/1/2025 "Infinitus gets the job done" 5/5 What do you like best about Infinitus AI Agents? Infinitus has given us the ability to assist more patients. Review collected by and hosted on G2.com. What do you dislike about Infinitus AI Agents? There is nothing I don't like about infinitus. Review collected by and hosted on G2.com. What problems is Infinitus AI Agents solving and how is that benefiting you? Infinitus has bridged the gap in helping us follow up on more prior authorizations in order to get our patients on therapy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Animation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Animation") UA Verified User in Animation Small-Business (50 or fewer emp.) 10/29/2023 "Infinitus Review" 4.5/5 What do you like best about Infinitus AI Agents? It is easy to use and more efficient in data accuracy. Review collected by and hosted on G2.com. What do you dislike about Infinitus AI Agents? It can be more helpful in other industries with some more additional functionality. Widen range. Review collected by and hosted on G2.com. What problems is Infinitus AI Agents solving and how is that benefiting you? We made the project on call routing and answering. It fast the process and easy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Infinitus AI Agents for G2 to provide buying insight. 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If you're looking for the ultimate end-to-end EHR solution for agencies with 10+ users and have a $600+ a month budget - you need to look no further. Our family owned company literally has 98% of the features you need to run an efficient agency so you can focus on client care. (Over 2,000 of them) Is that a bold statement? Yes, but we back it up with a 180 day money back guarantee "after" you go-live. Other vendors are going to lock you into a long term contract...then you'll start using the EHR and ask yourself, "What have I got myself into?" With about 60 programmers rigorously improving the EHR, you're guaranteed to have the best EHR in the marketplace at a price any agency can afford. Serving agencies of up to 600 users, we cover virtually every aspect of healthcare except dental. Inpatient, outpatient, couple's, groups, MDs, NPs, therapists, community based services, nursing homes, homeless shelters, eating disorders, equine therapy - on and on... 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