--- title: Infegy Starscape Reviews meta\_title: 'Infegy Starscape Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 214 reviews by the users' company size, role or industry to find out how Infegy Starscape works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 214 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Infegy Starscape Reviews & Product Details Visit Website Infegy Starscape is a cutting-edge social analytics platform that transforms how businesses understand their audiences through advanced social listening technology. Designed for marketers, researchers, and agencies who need rapid, data-driven consumer insights, Starscape delivers lightning-fast analysis of social media conversations across all major public platforms. Unparalleled Social Listening Capabilities At the heart of Starscape is sophisticated AI technology that goes far beyond basic social analytics. The platform leverages over a decade of natural language processing expertise to provide nuanced sentiment analysis that captures the true meaning behind consumer conversations. With advanced emotion detection, brands can identify feelings such as joy, love, and disgust, gaining deeper consumer insights into what truly drives their audience. Lightning-Fast Social Analytics Time is critical in today's fast-paced digital landscape. Infegy Starscape delivers instant access to social listening data—your most important searches are available on day one, with complex queries returning results in seconds rather than weeks. This speed advantage enables teams to respond quickly to emerging trends, competitive threats, and shifting consumer sentiment. Comprehensive Consumer Insights Starscape's social analytics engine provides extensive coverage with 17+ years of historical data, ensuring you never miss critical patterns in consumer behavior. The platform's entity recognition effortlessly tracks brands and individuals, while theme identification pinpoints purchase intent, churn risk, and other crucial conversational patterns. GDPR and HIPAA compliance ensure your social listening efforts meet regulatory requirements. Actionable Intelligence for Every Team Whether you're conducting market research, managing brand reputation, or analyzing competitive intelligence, Starscape's trustworthy generative AI delivers actionable summaries, audience personas, and reports you can confidently use for business decisions. Customizable dashboards, reusable templates, and white-label reporting options make it easy to share consumer insights across your organization or with clients. Transform your approach to social listening and unlock the consumer insights that drive growth. Infegy Starscape combines superior data quality, advanced social analytics, and AI-powered intelligence to help you make faster, smarter decisions based on a real-time understanding of your audience. * * * Product Website Infegy Starscape Seller [Infegy](https://www.g2.com/sellers/infegy) Discussions [Infegy Starscape Community](https://www.g2.com/products/infegy-starscape/discuss) Solution Type All-in-One Overview by Nancy Dexter-Milling Show More ## Pricing Pricing provided by Infegy Starscape. ### AI Studio Only Starting at $295.00 1 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/infegy-starscape/pricing) ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Mid-Market (51-1000 emp.) 12/12/2022 "Gets the job done" 2.5/5 What do you like best about Infegy Starscape? Really loving the revisions to Narratives, how easy set up is. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Really dislike the asterisk limit in the query build; very difficult to exclude irrelevant content especially if it's an entity; don't love that I'm not able to see all the tweets like I can on other platforms (sample tweets I can read in Infegy is small); don't love that that I can't just select all to change sentiment like I can on other platforms. I'm sure it's great if you have the time to explore / learn, but when you're constantly on quick turnaround requests, having to personally teach the platform the language I'm looking to speak is not efficient. Also don't like that I can't include multiple generations in one query, I have to create subsets. As of now the news feature isn't relevant to me and won't be until next year, because all our media analyses look back at least a year. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? The analytics tabs are easy to navigate and provide decent insights as starting points for social media. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-7487305/official_response/edit) Thank you for your feedback and especially for the areas of improvement you call out. Without getting into too much detail here, we can solve several of those items straight away. May I suggest that you contact your dedicated Client Success Lead and talk to them live about these questions? They are highly rated and provide unlimited support to help you achieve your goals! Thank you again for your feedback, Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ![Natalie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalie T.") NT Natalie T. Planner Small-Business (50 or fewer emp.) 3/20/2023 "Great everyday analytics tool" 5/5 What do you like best about Infegy Starscape? Linguistics tab to understand most common topics and themes of conversation pertaining to an idea or brand Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Can't drill down to look at a brand or user's following specifically, however in saying that there are ways around this to distill to people who like or use that brand Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Developing an understanding of an audience and their interests online Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-7849745/official_response/edit) Natalie, we are delighted you are a fan of the platform and that the linguistics tab is helpful for you. Please do reach out to your CSL and schedule a time (no cost of course!) to talk to them about looking deeper at the brand. I think we can help you find what you are looking for. Thanks again! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 5/11/2023 "Great Tool | Easy to Use" 5/5 What do you like best about Infegy Starscape? The atlas tool makes it easy for anyone to digest information – it's great if you are working across a lot of departments. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? I wish that Infegy Atlas collected data from other sources like LinkedIn or was able to collect data from stories as well. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? It is helping me monitor what folks are saying across different industries and helping me create stronger strategies for my research teams Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Enterprise (\> 1000 emp.) 11/8/2022 "Fast and agile social listening with clear data viz" 4/5 What do you like best about Infegy Starscape? Very simple to setup with solid coverage of historically difficult Instagram content, which pulls through in far higher volumes compared to other leading social listening tools. Data viz is also very clean and clear - good enough to screenshot directly into presentations needing fast turnaround times. Multi-query, side by side monitors are a selling point, taking a few extra minutes to create, with no need for complex tagging or filtering. The unlimited monitors and results package is great for ad hoc searches and pitching. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Would love to have the ability to export all data viz and tables easily to excel (not only as images). Some tweaks to the UI to save and navigate more simply between workspaces and monitors would also be welcomed - although I've only been using the tool for a few weeks and likely need to get used to it. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Providing easy to analyse data from large volumes of social conversations, allowing the analysts to identify meaningful conversations and sentiment drivers efficiently. We've effectively used the tool in everything from daily crisis monitoring to ad hoc pitching and reporting. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-7328868/official_response/edit) Thank you for providing such a detailed and positive review! Please reach out to your Client Success Lead as they may be able to help you to do the exporting that you mention quickly and easily. Also, stay tuned for a brand new / rebuilt from the ground-up and customizable UI that will be launching soon! Thank you again for your feedback and please keep it coming as we are always improving and value your ideas! Aaron Current UserValidated ReviewerSource: Organic ![Mariel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariel A.") MA Mariel A. Head of Digital Insights Small-Business (50 or fewer emp.) 12/16/2022 "Great tool for insights" 5/5 What do you like best about Infegy Starscape? Wide range of platforms to utilizie e.g. Instagram and TikTok. Great insight into the audience via source bio and influencers. Great ways to track conversation trends. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Extrapolated data not always correct due to inflated numbers by either retweets or other engagements makes it hard to provide reliable data in numbers. Lack of the ability to better search for keywords within the query and not in the backend when wanting to isolate a trend. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Solving the problem of offering a wide range of social listening tracking from multiple and popular platforms. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-7503271/official_response/edit) Mariel, we're so happy to hear that our platform has been able to meet your market research needs with our content, audiences, conversations, etc. Thank you for taking the time to leave us a review! Regarding your comments on the data, retweets, etc. I think we can help you address your concerns via a conversation with your Client Success Lead. For example, we provide a variety of ways to search for keywords within a query (eg: "Search Within" function, sub-query sets, dictionaries, or via making a compound boolean query). Please reach out to your CSL and they will take care of you! Thank you again for your compliments and feedback! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ![Michael A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael A.") MA Michael A. Junior Strategist Small-Business (50 or fewer emp.) 11/29/2022 "Quick, efficient and friendly service" 5/5 What do you like best about Infegy Starscape? The platform is extremely powerful, but the people who work at Infegy make all the difference. Learning from them is a pleasure, and I never fear asking a question. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? The only downside to the platform I have encountered is that I've not allowed myself the time needed to understand the breadth of potential within Infegy. It is constantly growing in strength and capacity! Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? As culture evolves so rapidly these days, it is integral to our business to access current insights and understand all aspects of social sentiment and consumer dialogue. Infegy gives us a portal into those conversations. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-7441324/official_response/edit) Michael, we are so happy to hear that our platform and our team have been able to meet your market research needs. Please keep in touch with your CSL as they have tutorials and other ways of helping to get you up to speed on all the great things you can do in the platform. Also look forward to a major update coming soon that will make it even easier to use and more powerful! Thank you for taking the time to leave us a review! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite JT Jessi T. Brand Marketing Manager Small-Business (50 or fewer emp.) 8/10/2022 "Marketing Insights for Brand Positioning & Strategy" 5/5 What do you like best about Infegy Starscape? This is an incredibly robust tool, so there is definitely a learning curve when you begin using the platform. Having the chat function to engage the Infegy team and help narrow our focus and ensure we're receiving the key insights and data we're looking for is reason enough to invest in this tool. Morgan has been a great asset to my team in particular, allowing us to pick her brain on setting up queries for various clients with different needs in a variety of industries. We're able to utilize Infegy to conduct thorough competitor research, tune into what our clients' target audiences are saying, and use those insights to create robust social strategies to position our clients in a way that keeps them relevant and at the forefront of the conversation. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Boolean language is extremely logical, but not always intuitive. The biggest struggle our team has had is in setting up our queries to really get the information we're looking for. Similarly, once we do yield results that appear to be in line with what we had expected to see, finding applicable ways to utilize that knowledge to provide added value to our clients isn't always easy or obvious. A lot of times we realize we have great insights, and a lot of valuable data, but we aren't quite sure what to do with it or how to apply it to strategy. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? The data provided by social platforms is extremely limited, requiring a lot of manual digging and analysis to truly find the information you can leverage. Having the ability to analyze these platforms more in-depth, and have that data-driven by set modifiers and filters relevant to our clients is a game changer. Additionally, having the ability to compare and analyze multiple queries is beneficial as well. This tool allows us to back up our brand and marketing strategy with real-time data and facts that are specific to our client's industry and audience. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-6967952/official_response/edit) Jessi, thank you so much for your detailed review and thoughtful feedback! Your use cases are ideal and varied so we love seeing you gain value across the board on those. Finally, we agree, Morgan is great! Thank you again! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 5/10/2023 "Get smart, fast" 4/5 What do you like best about Infegy Starscape? I get a deep dive across conversations globally that provide invaluable context to my consumer strategy work. The more I use it, the smarter I become about my target audience. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? There is a learning curve to using the tool. I feel like I'm under-utilizing it sometimes. Thankfully I have my rep, who is quick and helpful. I'm learning a lot from her! Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? A large amount of data get synthesized quickly. I can find similarities in an audience segment, or quickly identify a sentiment as an outlier. Really helpful to me. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Oliver L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver L.") OL Oliver L. Small-Business (50 or fewer emp.) 5/10/2023 "Brilliant customer service, insightful data" 4/5 What do you like best about Infegy Starscape? Support teams, instant insights, the context of posts and consumer insights that the platform delivers across a range of media. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Paying for simultaneous logins can be a bit of a challenge. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Mostly around the who is posting, in what context and providing valuable TikTok data we can't get efficiently anywhere else. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 5/17/2023 "A great compliment to paid advertising research" 4/5 What do you like best about Infegy Starscape? I love tracking brand sentiment over time Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Sometimes the classifications (ie post sentiment) aren't accurate - misinterpret the true tone of the post Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? We have many tools that track what brands say about themselves, but few that let us see what people are saying about brands. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8102721/official_response/edit) We are delighted that you are getting what you need from our platform. Also, thank you for the honest feedback about post sentiment as that is a tricky one at times. Regardless, we are constantly working to improve so we appreciate hearing where it is needed. Thank you again! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Infegy Starscape? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Infegy Starscape ](https://www.g2.com/products/infegy-starscape/discussions/new) GU Guest User • Last activity about 4 years ago What does Infegy do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-infegy-do) [ View all Discussions ](https://www.g2.com/products/infegy-starscape/discuss) ## Pricing Options Pricing provided by Infegy Starscape. ### AI Studio Only Starting at $295.00 1 Seat Per Month ### Starter Free Trial ### Pro Free Trial [ View More Pricing Information ](https://www.g2.com/products/infegy-starscape/pricing) Infegy Starscape Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9406855d6b5e0a7393eaa753f8950f6f/brandwatch-consumer-intelligence.jpg "Product Avatar Image") Brandwatch Consumer... 4.4/5(728) [ Compare Now ](https://www.g2.com/compare/brandwatch-consumer-intelligence-vs-infegy-starscape) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5ae3f7feee52913542faf99c7575b663/quid-2023-10-05.png "Product Avatar Image") Quid 4.3/5(305) [ Compare Now ](https://www.g2.com/compare/infegy-starscape-vs-quid-2023-10-05) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_412d498de6307df3c83ba6ac21f19c22/synthesio.png "Product Avatar Image") Synthesio 4.3/5(152) [ Compare Now ](https://www.g2.com/compare/infegy-starscape-vs-synthesio) ##### ##### Infegy Starscape Features Reports & Dashboards Report Customizability Report Exporting Social Analytics Competitor Analysis Hashtag Analytics Sentiment Analysis Monitoring & Listening Social Measurement Influencer Identification Brand Monitoring Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications [ View More Features ](https://www.g2.com/products/infegy-starscape/features) ## Top-Rated Alternatives [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Quid](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quid") Quid 4.3/5(305) ](https://www.g2.com/products/quid-2023-10-05/reviews) [ ![Synthesio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Synthesio") Synthesio 4.3/5(152) ](https://www.g2.com/products/synthesio/reviews) [ View All Alternatives ](https://www.g2.com/products/infegy-starscape/competitors/alternatives) ##### Categories on G2 [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Audience Intelligence Platforms](https://www.g2.com/categories/audience-intelligence-platforms) ##### Explore More [Leading ipaas providers for app integrations](https://www.g2.com/discussions/what-are-the-leading-ipaas-providers-for-app-integrations)[Is Accenture worth it for Adobe consulting services?](https://www.g2.com/discussions/is-accenture-worth-it-for-adobe-consulting-services)[How do teams use Box to manage and extract value from unstructured content like documents and PDFs?](https://www.g2.com/discussions/how-do-teams-use-box-to-manage-and-extract-value-from-unstructured-content-like-documents-and-pdfs) [Popular product information management software options](https://www.g2.com/discussions/popular-product-information-management-software-options)[What implementation requirements and integration complexity should teams assess before selecting an IT resilience orchestration platform?](https://www.g2.com/discussions/what-implementation-requirements-and-integration-complexity-should-teams-assess-before-selecting-an-it-resilience-orchestration-platform)[Pros and Cons Details](https://www.g2.com/products/infegy-starscape/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)