--- title: Infegy Starscape Reviews meta\_title: 'Infegy Starscape Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 214 reviews by the users' company size, role or industry to find out how Infegy Starscape works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 214 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Infegy Starscape Reviews & Product Details Visit Website Infegy Starscape is a cutting-edge social analytics platform that transforms how businesses understand their audiences through advanced social listening technology. Designed for marketers, researchers, and agencies who need rapid, data-driven consumer insights, Starscape delivers lightning-fast analysis of social media conversations across all major public platforms. Unparalleled Social Listening Capabilities At the heart of Starscape is sophisticated AI technology that goes far beyond basic social analytics. The platform leverages over a decade of natural language processing expertise to provide nuanced sentiment analysis that captures the true meaning behind consumer conversations. With advanced emotion detection, brands can identify feelings such as joy, love, and disgust, gaining deeper consumer insights into what truly drives their audience. Lightning-Fast Social Analytics Time is critical in today's fast-paced digital landscape. Infegy Starscape delivers instant access to social listening data—your most important searches are available on day one, with complex queries returning results in seconds rather than weeks. This speed advantage enables teams to respond quickly to emerging trends, competitive threats, and shifting consumer sentiment. Comprehensive Consumer Insights Starscape's social analytics engine provides extensive coverage with 17+ years of historical data, ensuring you never miss critical patterns in consumer behavior. The platform's entity recognition effortlessly tracks brands and individuals, while theme identification pinpoints purchase intent, churn risk, and other crucial conversational patterns. GDPR and HIPAA compliance ensure your social listening efforts meet regulatory requirements. Actionable Intelligence for Every Team Whether you're conducting market research, managing brand reputation, or analyzing competitive intelligence, Starscape's trustworthy generative AI delivers actionable summaries, audience personas, and reports you can confidently use for business decisions. Customizable dashboards, reusable templates, and white-label reporting options make it easy to share consumer insights across your organization or with clients. Transform your approach to social listening and unlock the consumer insights that drive growth. Infegy Starscape combines superior data quality, advanced social analytics, and AI-powered intelligence to help you make faster, smarter decisions based on a real-time understanding of your audience. * * * Product Website Infegy Starscape Seller [Infegy](https://www.g2.com/sellers/infegy) Discussions [Infegy Starscape Community](https://www.g2.com/products/infegy-starscape/discuss) Solution Type All-in-One Overview by Nancy Dexter-Milling Show More ## Pricing Pricing provided by Infegy Starscape. ### AI Studio Only Starting at $295.00 1 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/infegy-starscape/pricing) ![Jose C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose C.") JC Jose C. Data Analyst Mid-Market (51-1000 emp.) 9/6/2023 "Atlas Infegy Review" 3.5/5 What do you like best about Infegy Starscape? The quick response time when we have to do a quick search. The filters and audience options that help us narrow down the queries. The channels covered by Atlas Infegy. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? I don't like the fact that all the Universe numbers are an estimation based on the amount of mentions of a certain period. The dashboard and Canvas options are very limited. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? When we want to analize how a specific audience talks about a topic and which are the brands & companies that are named on the specific topic. It's a great way to have an hollistic view of a topic to start digging more later on. Review collected by and hosted on G2.com. Show More Response from Mark Calcote of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8573703/official_response/edit) Thank you for the review, Jose! We're delighted to hear that our platform is meeting your market research needs and that you find it to be such a valuable tool. We're continuing to work on providing a variety of metrics to work with for Universe, and our all-new UI coming soon will allow for much more flexibility with creating and sharing dashboards. Thank you for sharing your positive experience with others! Current UserValidated ReviewerIncentivizedSource: Seller invite SN Sydney N. Small-Business (50 or fewer emp.) 1/17/2024 "Infegy is an ESSENTIAL tool for social listening" 5/5 What do you like best about Infegy Starscape? Infegy stands out for its user-friendly interface, and the consistently helpful team enhances the overall experience. This tool empowers us to deliver clients a comprehensive insights, tailored to their specific industry or topic of choice. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? The interface is a little difficult to get. But once you get it, it's easy. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? With Infegy Atlas, we can effortlessly collect data and generate visually appealing, easily understandable reports for our clients with just a few clicks. Review collected by and hosted on G2.com. Show More Response from Mark Calcote of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-9121494/official_response/edit) Wow! Thanks, Sydney! We appreciate you sharing your positive experience with our platform. We're glad to hear that it's helping you to be more efficient and effective in your market research work. It's great getting to work with you. Looking forward to continuing to help you progress your goals! Validated ReviewerSource: Organic ![John L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John L.") JL John L. Lead Market Researcher Volunteer Enterprise (\> 1000 emp.) 11/8/2023 "Great Experience" 5/5 What do you like best about Infegy Starscape? Infegy allows you to search platforms such as TikTok and Instagram where others simply are unable to. Their tech allows for easy, and time-saving analysis for researchers to flip data into insights, especially for those nagging quick-turn ones. I recommend that you add to it to your tool stack as all clients need to understand what's going on on IG and TikTok. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? I don't recommend Infegy for measurement purposes. It only provides a sample of content so you can't dive into everything for projects that require detailed analysis. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Allowing us to see the landscape for brands on IG and TikTok. Review collected by and hosted on G2.com. Show More Response from Mark Calcote of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8839850/official_response/edit) Hi John! Thank you so much for taking the time to share your positive experience with our platform. We're thrilled to hear that you're finding it to be so useful! It would be great to learn more from you about your measurement use cases and how we can support you better on that front. As always, please let us know what else we can do to help you to achieve your goals! Validated ReviewerIncentivizedSource: Seller invite GH Grayson H. Mid-Market (51-1000 emp.) 6/13/2023 "Great multipurpose platform with amazing support" 4.5/5 What do you like best about Infegy Starscape? Infegy is a great, solve-all research tool that helps my team and I answer a variety of questions (about competitors, topics, client conversations, cultural chatter as well as general social listening), making it an easily justifiable tool to invest in. It can do everything! Also, we have an amazing rep (Shawna Harvey) who is beyond helpful in any / everything we need (no matter how simple or dumb the question may be) Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? I think only the sentiment analysis. It's hard to dissect social chatter's true meaning at scale (so I get it), but I think that's the only thing I'd like to see improvements in. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Qualitatively, social listening across all platforms in a way that's scalable but still quite focused. Quantitatively, it's essential for contextualizing our qualitative themes with hard metrics across platforms Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8212097/official_response/edit) Grayson, thank you very much for taking the time to give us a great review and provide feedback on the sentiment analysis front. We would love to hear more about what you are thinking on that front as, if at all possible, we will strive to meet your needs. Please bring it up the next time you talk to your Client Success Lead so they can make sure we have the details. Thank you again for letting us serve you! Current UserValidated ReviewerIncentivizedSource: Seller invite MC Manuel C. Enterprise (\> 1000 emp.) 5/16/2023 "User friendly digital listening tool" 4.5/5 What do you like best about Infegy Starscape? Infegy is extremely easy to use. It takes just few minutes to create a simple query and the results are popping out very fast. Usually other tools require more time to load the results, while using Infegy allowed me to focus more on the quality of the query I was building. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Nothing at the moment. I think it's very well designed and I was able to achieve my goals using it. I hope in the future they will add some certifications that could prove my knowledge of the tool. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? In my role having access to all the social media conversations is a must. As long as we are able to analyse the whole bunch of conversation we do a better job. With Infegy we are giving a better service to our clients as we have access to anything published online and we can quickly gather insights Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RR Riley R. Small-Business (50 or fewer emp.) 5/19/2023 "Great Product for Data Review" 5/5 What do you like best about Infegy Starscape? Great information visualization for data in many different ways! Makes great sense and is able to create universal understanding for viewers even if they aren't aware of the platform itself Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Boolean queries can be confusing, but the times that I ran into trouble there was the "tips and tricks" webpage that helped me fix my query as well as someone able to chat at all times! I wish that there was a way to show the development of queries and how you par them down from search to search. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? I have been using this platform for social media analytics and monitoring, and it has been really helpful for picking out the information that I need to know from such a large set of data. It helps create keywords, SEO benefits, marketing campaigns, positive or negative feelings about campaigns, etc. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8118163/official_response/edit) Taking the time to write a review makes us smile and the fact that it is so positive makes those smiles bigger! That said, the feedback on the Boolean queries has been sent on and we will look for a way to show how to develop queries and pare them down. Thank you again! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") IM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 12/7/2023 "Evolving Social Listening Capabilities with Stellar Support Team" 3/5 What do you like best about Infegy Starscape? Love that Infegy continuously expands their capabilities and features with their support team ready to jump in to assist new users. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? It can be a little unclear how to use the tool and the data captured in Infegy. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Infegy helps me uncover how my clients are being perceived and what conversations are being had on social, giving me insight on how to inform our social strategy and creative briefs. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8978766/official_response/edit) Thank you for your review pointing out your favorite things and an area you would like us to improve. Although we love the kudos, we also want to make sure we delight our users so please do reach out to your Client Success Lead so they can make sure you have all the training you need to feel as comfortable as possible in the tool. Thank you again! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ![Greer F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greer F.") GF Greer F. Small-Business (50 or fewer emp.) 11/7/2023 "User friendly, not that in-depth" 4.5/5 What do you like best about Infegy Starscape? I like how easy it is to use. The interface is very easy to understand. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? I feel as though the depth of the research isn't as grand as other tools. especially when looking at smaller sample sizes or specific platforms. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? aggregate data in one place Review collected by and hosted on G2.com. Show More Response from Mark Calcote of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8834024/official_response/edit) Hi Greer! We're so happy to hear that our platform has been able to make it so easy to meet your market research needs. We're always keen to learn how we can add more to make your deep research even easier using Infegy tools. Let's chat soon to discuss your feedback! Thank you for taking the time to leave us a review! Current UserValidated ReviewerIncentivizedSource: Seller invite EI elisa i. Mid-Market (51-1000 emp.) 11/7/2023 "Infegy review - Nagarro user" 4/5 What do you like best about Infegy Starscape? Demographics analysis is very complete, the best of our tools. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Universe count and how the queries are built Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? A lot of uses cases that we have are split by region, which require a deep region analysis, and infegy is providing this. Review collected by and hosted on G2.com. Show More Response from Mark Calcote of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8834744/official_response/edit) We're so happy to hear that our platform has been able to meet your market research needs. We can't wait to introduce Starscape, our all-new platform soon. I think you'll really enjoy the new query-building options and improved universe metrics! Thank you for taking the time to leave us a review! Current UserValidated ReviewerIncentivizedSource: Seller invite RI Rachel I. Mid-Market (51-1000 emp.) 3/20/2023 "New to Infegy" 5/5 What do you like best about Infegy Starscape? I've found Infegy to be extremely useful for social listening, with a wide variety of tools to explore. Despite the breadth of the platform, it's been very intuitive, especially thanks to Shawna Harvey and her helpful guidance. I also really like how simple it is to export the different graphs and tables to highlight key findings. Great tool and fantastic customer service overall! The more I learn about Infegy Atlas, the more useful it becomes. It's a very helpful tool and I'm constantly discovering new ways to find valuable information with the platform. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? There are lots of avenues within Infegy to explore, which isn't necessarily a con, but a notable learning curve for beginners -- one that is definitely worthwhile though! Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Infegy Atlas helps you get a real-time look at what people are talking about online, a perspective you can't usually get from standard desk research. It provides an authentic glimpse into your audience and what's trending within their circles. It's a great addition to other research and ensures you get a holistic perspective on everything. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-7851449/official_response/edit) Thank you so much for the positive review and for sharing your perspective on how intuitive the platform is. We are always striving to be better so please do not hesitate to provide feedback. Finally, we agree, Shawna is a gem! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Infegy Starscape? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Infegy Starscape ](https://www.g2.com/products/infegy-starscape/discussions/new) GU Guest User • Last activity about 4 years ago What does Infegy do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-infegy-do) [ View all Discussions ](https://www.g2.com/products/infegy-starscape/discuss) ## Pricing Options Pricing provided by Infegy Starscape. ### AI Studio Only Starting at $295.00 1 Seat Per Month ### Starter Free Trial ### Pro Free Trial [ View More Pricing Information ](https://www.g2.com/products/infegy-starscape/pricing) Infegy Starscape Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9406855d6b5e0a7393eaa753f8950f6f/brandwatch-consumer-intelligence.jpg "Product Avatar Image") Brandwatch Consumer... 4.4/5(728) [ Compare Now ](https://www.g2.com/compare/brandwatch-consumer-intelligence-vs-infegy-starscape) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5ae3f7feee52913542faf99c7575b663/quid-2023-10-05.png "Product Avatar Image") Quid 4.3/5(305) [ Compare Now ](https://www.g2.com/compare/infegy-starscape-vs-quid-2023-10-05) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_412d498de6307df3c83ba6ac21f19c22/synthesio.png "Product Avatar Image") Synthesio 4.3/5(152) [ Compare Now ](https://www.g2.com/compare/infegy-starscape-vs-synthesio) ##### ##### Infegy Starscape Features Reports & Dashboards Report Customizability Report Exporting Social Analytics Competitor Analysis Hashtag Analytics Sentiment Analysis Monitoring & Listening Social Measurement Influencer Identification Brand Monitoring Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications [ View More Features ](https://www.g2.com/products/infegy-starscape/features) ## Top-Rated Alternatives [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Quid](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quid") Quid 4.3/5(305) ](https://www.g2.com/products/quid-2023-10-05/reviews) [ ![Synthesio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Synthesio") Synthesio 4.3/5(152) ](https://www.g2.com/products/synthesio/reviews) [ View All Alternatives ](https://www.g2.com/products/infegy-starscape/competitors/alternatives) ##### Categories on G2 [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Audience Intelligence Platforms](https://www.g2.com/categories/audience-intelligence-platforms) ##### Explore More [Leading ipaas providers for app integrations](https://www.g2.com/discussions/what-are-the-leading-ipaas-providers-for-app-integrations)[Is Accenture worth it for Adobe consulting services?](https://www.g2.com/discussions/is-accenture-worth-it-for-adobe-consulting-services)[How do teams use Box to manage and extract value from unstructured content like documents and PDFs?](https://www.g2.com/discussions/how-do-teams-use-box-to-manage-and-extract-value-from-unstructured-content-like-documents-and-pdfs) [Popular product information management software options](https://www.g2.com/discussions/popular-product-information-management-software-options)[What implementation requirements and integration complexity should teams assess before selecting an IT resilience orchestration platform?](https://www.g2.com/discussions/what-implementation-requirements-and-integration-complexity-should-teams-assess-before-selecting-an-it-resilience-orchestration-platform)[Pros and Cons Details](https://www.g2.com/products/infegy-starscape/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)