--- title: Infegy Starscape Reviews meta\_title: 'Infegy Starscape Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 214 reviews by the users' company size, role or industry to find out how Infegy Starscape works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 214 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Infegy Starscape Reviews & Product Details Visit Website Infegy Starscape is a cutting-edge social analytics platform that transforms how businesses understand their audiences through advanced social listening technology. Designed for marketers, researchers, and agencies who need rapid, data-driven consumer insights, Starscape delivers lightning-fast analysis of social media conversations across all major public platforms. Unparalleled Social Listening Capabilities At the heart of Starscape is sophisticated AI technology that goes far beyond basic social analytics. The platform leverages over a decade of natural language processing expertise to provide nuanced sentiment analysis that captures the true meaning behind consumer conversations. With advanced emotion detection, brands can identify feelings such as joy, love, and disgust, gaining deeper consumer insights into what truly drives their audience. Lightning-Fast Social Analytics Time is critical in today's fast-paced digital landscape. Infegy Starscape delivers instant access to social listening data—your most important searches are available on day one, with complex queries returning results in seconds rather than weeks. This speed advantage enables teams to respond quickly to emerging trends, competitive threats, and shifting consumer sentiment. Comprehensive Consumer Insights Starscape's social analytics engine provides extensive coverage with 17+ years of historical data, ensuring you never miss critical patterns in consumer behavior. The platform's entity recognition effortlessly tracks brands and individuals, while theme identification pinpoints purchase intent, churn risk, and other crucial conversational patterns. GDPR and HIPAA compliance ensure your social listening efforts meet regulatory requirements. Actionable Intelligence for Every Team Whether you're conducting market research, managing brand reputation, or analyzing competitive intelligence, Starscape's trustworthy generative AI delivers actionable summaries, audience personas, and reports you can confidently use for business decisions. Customizable dashboards, reusable templates, and white-label reporting options make it easy to share consumer insights across your organization or with clients. Transform your approach to social listening and unlock the consumer insights that drive growth. Infegy Starscape combines superior data quality, advanced social analytics, and AI-powered intelligence to help you make faster, smarter decisions based on a real-time understanding of your audience. * * * Product Website Infegy Starscape Seller [Infegy](https://www.g2.com/sellers/infegy) Discussions [Infegy Starscape Community](https://www.g2.com/products/infegy-starscape/discuss) Solution Type All-in-One Overview by Nancy Dexter-Milling Show More ## Pricing Pricing provided by Infegy Starscape. ### AI Studio Only Starting at $295.00 1 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/infegy-starscape/pricing) TD Tegan D. Mid-Market (51-1000 emp.) 11/14/2023 "Infegy Review for a Social Listener" 3.5/5 What do you like best about Infegy Starscape? I think this is a great tool when I'm doing a quick social listening exercise and trying to gauge interest or volume of mentions on a particular topic. This tool has helped me seamlessly find share of voice amongst my clients and their competitive brands as well as overall sentiment. I also love that we can see the photos attached to posts now--excellent feature! Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Sometimes the word clouds created (from sampling or scanning the posts or mentions on your query) aren't very accurate or the clearest pictures upon diving deeper into them. I have to do a decent amount of manual sifting through this. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? It's helping me tap into past or current trends for multiple workstreams. I'm able to conduct social listening on particular topics of interest and see what folks are talking about and find out the most accurate, up-to-date trends. Review collected by and hosted on G2.com. Show More Response from Mark Calcote of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8871089/official_response/edit) Hi Tegan. It's great to hear that our platform is making such a positive impact on your work, and the team will love hearing you're enjoying the new posts update. Your feedback on topics is appreciated, and it would be great to learn more about your feedback. We're working on all-new views of topics coming soon that I hope will help. Thank you for sharing your experience with others!  Please let us know what we can do to help further. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 7/25/2024 "Great tool that makes your job easier." 4/5 What do you like best about Infegy Starscape? I love the embeds feature, it makes analyzing competitors quick. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Sometimes, filters don't eliminate noise completly, however once you get use to the tool, it is easier to find a way to eliminate them. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? We are easily able to monitor our clients and their competitors. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-9866308/official_response/edit) We appreciate you taking the time to leave us a review...the fact that it is a good one is appreciated too! We are glad you were able to find out how to use the filters. If you ever have any questions, please do not hesitate to reach out to us or your dedicated Client Success Lead. Thank you! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite MS Megan S. Small-Business (50 or fewer emp.) 1/16/2024 "Infegy is invaluable for our work" 5/5 What do you like best about Infegy Starscape? Infegy is incredibly user friendly and the team is always helpful. The tool allows us to provide clients with a comprehensive view of the social ecosystem through the lens of whatever industry or topic they want to see. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Some data is hard to extract, but it's not Infegy's fault. It's due to the API limitations with some of the platforms. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Infegy Atlas allows us to gather data and pull it into a visually pleasing and easy-to-understand report for our clients with just a few clicks. It saves us hours and hours of time each week. Review collected by and hosted on G2.com. Show More Response from Mark Calcote of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-9117877/official_response/edit) Thanks, Megan! We're so happy to hear that our platform has been able to meet your market research needs. We appreciate you taking the time to leave us a review! Current UserValidated ReviewerSource: Organic IR Ivan R. Small-Business (50 or fewer emp.) 12/15/2023 "Infegy Atlas has help us with our projects with clients and content strategy" 4.5/5 What do you like best about Infegy Starscape? The best of the platform is that it is super easy to use, and it does not limit the number of results of a query, like other social listening platforms do, also with the number of queries. The customer care, at least for us is excellent, thank you Zoë, you have been very helpful for us. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? That it does not provide all the info or KPIs of social media accounts of competitors (info like number of posts, engament, reach, time of day with more activity, etc) of of a certain brand like other social listening platforms do. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Content for social media and Audience / Brand listening for clients projects Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8992506/official_response/edit) Ivan, thank you for your positive review. We love that you are enjoying the platform and find it useful. Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jack M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack M.") JM Jack M. Research Assistant Small-Business (50 or fewer emp.) 11/14/2023 "An upgrade from Netlytic" 3.5/5 What do you like best about Infegy Starscape? As a student, I enjoyed the ease of access that Atlas provides while also affording me a far greater and more intuitive user experience compared to some competitors, like Netlytic. While Infegy is a paid service, compared to some of the 'free' options, I was impressed with features like the word cloud which allowed me to create creative and visually distinct ways of presenting data to my peers that made presentations more easily digestible Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Despite its accessibility, there can be a learning curve without peer supervision when it comes to first using Atlas, so I think that more built in tutorials would make a stark contrast to what we have now Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Infegy gave me access to more platforms like Twitter and Facebook and it allowed me to engage with audiences that I would not have had access to previously, which is a big benefit Review collected by and hosted on G2.com. Show More Response from Mark Calcote of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8870970/official_response/edit) Thanks for the review, Jack! We're so happy to hear that our platform has been able to meet your research needs. I'll chat with the team about how we can get more tutorials to you, front and center, to help make the experience even better. Thank you again for taking the time to leave us a review! Validated ReviewerIncentivizedSource: Seller invite MD Michelle D. Mid-Market (51-1000 emp.) 12/21/2023 "The Best Social Listening Tool I Have Found" 5/5 What do you like best about Infegy Starscape? Depth of data across social platforms, excellent customer service, robust features compared to competitors Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Licenses can be expensive, so we're limited by budget on the number of seats. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? As agricultural content strategy consultants, my team uses Infegy to segment audiences and find out what actual farmers are talking about on social media at key points throughout the growing year. This data helps us deliver richer content strategies that align to grower needs for our clients. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-9048126/official_response/edit) Michelle, we're glad to hear that you appreciate the depth of data and robust features of Infegy Atlas, as well as the excellent customer service. We understand that budget limitations can be a challenge, and we appreciate your feedback on the cost of licenses. It's fantastic to hear that Infegy is helping your team deliver richer content strategies that align with grower needs for your clients. Thank you for your business and please don't hesitate to contact us if we can be of help. Aaron Current UserValidated ReviewerSource: Organic ![Francis D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francis D.") FD Francis D. Small-Business (50 or fewer emp.) 7/21/2023 "The Infegy Atlas team goes above and beyond" 5/5 What do you like best about Infegy Starscape? The Infegy Atlas team is SO helpful every step of the way -- from support in setting up queries to presentation of findings to clients, they're really the best (shout out to Zoe!). We've used it to get unique audience insights we didn't have access to before and share with clients in a way that they always find interesting. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? The only thing that comes to mind is that there was a learning curve for figuring out how to apply the analyzed findings to our unique work. However, our issues are very niche so I don't think that would apply to most other users. And the Infegy team was always willing to help. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? We are using Infegy Atlas to conduct market research. We are exploring how audiences are talking about and feel about different issues to inform other formative research and development of campaign intervention Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8346514/official_response/edit) Francis, thank you for the great review and for recognizing how much the team truly cares about making sure you succeed. And of course, we are also fans of Zoe so, thank you for the shout to her! Regarding the learning curve, thank you for that feedback. We are glad you got all of your questions answered on that front. Stay tuned for a completely new UI coming out shortly that will make it even easier for you! Thank you for your business! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite KB Kirstin B. Mid-Market (51-1000 emp.) 8/29/2023 "Amazing Account Support" 5/5 What do you like best about Infegy Starscape? Our dedicated account manager, Shawna, has been AMAZING! She is not only incredibly knowledgeable, but also eager and quick to jump in and provide hands on support! Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? The biggest downside is not exclusive to Infegy, but rather a downside for all listening platforms... and that is limitations on profiles they can scrape. LinkedIn is a real walled garden and not being able to fully analyze without connecting a profile is a bit of a bummer but that's how all the platforms work. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Infegy gives me a scalable way to audit conversations and topics for specific industries, clients and competitors. Also... the ability to load outside data for analysis has been crucial and solved an otherwise manual process for analyzing social comments. Review collected by and hosted on G2.com. Show More Response from Mark Calcote of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8543520/official_response/edit) Thanks, Kirstin! We appreciate you taking the time to leave us such a glowing review. We love having Shawna on the team, and we're thrilled to hear that our platform has been able to help you achieve your goals! Looking forward to continuing our work with you! Current UserValidated ReviewerIncentivizedSource: Seller invite BO Brandon O. Mid-Market (51-1000 emp.) 8/10/2023 "I use Infegy Atlas for qualitative social listening analysis on client brands and client industries" 3.5/5 What do you like best about Infegy Starscape? The linguistic analysis capabilities are highly interactive and provide a wide variety of means for reviewing popular topics. Queries have a wide variety of filtering capabilites to see social listening data by platform, geography, bio, etc. for meaniningful insights on key terms. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? The sample sizes and indexes of the post data is not as robust as it could be, which results in less-than-ideal quantitative analysis. The sentiment measurement and scoring has improved over time but still has some issues with correctly identifying post sentiments. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Infegy Atlas enables me to see how certain topics, categories, and brands are talked about in the social space at a macro level. I am able to identify major themes, keywords, and trends on those areas across platforms through Infegy. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8454893/official_response/edit) Brandon, we appreciate your review and feedback! Look forward to some of the things you dislike being fixed in an upcoming release and as always, please reach out to your Client Success Lead with any questions or suggestions you have that would make things better for you. We are always listening and every bit of feedback is captured and used to improve our offering! Thank you again for your business! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") IM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 12/11/2023 "Infegy Atlas is an intuitive search tool that provides many insights with its vast amount of options" 5/5 What do you like best about Infegy Starscape? Infegy Atlas let's you easily filter and search for information about subjects, brands, people, and events in specific niches. Infegy is a useful tool for broad and niche topics, with filters and region specific searches more insights can be found. Infegy has a friendly customer support team who are willing to reach out to help new users and can quickly be contacted. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? A feature to filter or translate different language results in word bubbles when they are detected. Currently use Google translate on the page for this and it is not 100% capable, so this is likely a tough ask and not a huge negative Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? For broad subjects or interests, Infegy Atlas can help isolate some of the shared trends. With niche topics it is useful at finding popular people and trends in the space. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8992897/official_response/edit) We appreciate that you took the time to write such a great review and for the suggestion on how we can improve on the language translation front. We love feedback so we will add that to the list to explore. Please keep the feedback coming and leverage your Client Success Lead if we can be of assistance at any time. Thank you for your business! Aaron Validated ReviewerIncentivizedSource: Seller invite ## Questions about Infegy Starscape? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Infegy Starscape ](https://www.g2.com/products/infegy-starscape/discussions/new) GU Guest User • Last activity about 4 years ago What does Infegy do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-infegy-do) [ View all Discussions ](https://www.g2.com/products/infegy-starscape/discuss) ## Pricing Options Pricing provided by Infegy Starscape. ### AI Studio Only Starting at $295.00 1 Seat Per Month ### Starter Free Trial ### Pro Free Trial [ View More Pricing Information ](https://www.g2.com/products/infegy-starscape/pricing) Infegy Starscape Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9406855d6b5e0a7393eaa753f8950f6f/brandwatch-consumer-intelligence.jpg "Product Avatar Image") Brandwatch Consumer... 4.4/5(728) [ Compare Now ](https://www.g2.com/compare/brandwatch-consumer-intelligence-vs-infegy-starscape) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5ae3f7feee52913542faf99c7575b663/quid-2023-10-05.png "Product Avatar Image") Quid 4.3/5(305) [ Compare Now ](https://www.g2.com/compare/infegy-starscape-vs-quid-2023-10-05) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_412d498de6307df3c83ba6ac21f19c22/synthesio.png "Product Avatar Image") Synthesio 4.3/5(152) [ Compare Now ](https://www.g2.com/compare/infegy-starscape-vs-synthesio) ##### ##### Infegy Starscape Features Reports & Dashboards Report Customizability Report Exporting Social Analytics Competitor Analysis Hashtag Analytics Sentiment Analysis Monitoring & Listening Social Measurement Influencer Identification Brand Monitoring Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications [ View More Features ](https://www.g2.com/products/infegy-starscape/features) ## Top-Rated Alternatives [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Quid](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quid") Quid 4.3/5(305) ](https://www.g2.com/products/quid-2023-10-05/reviews) [ ![Synthesio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Synthesio") Synthesio 4.3/5(152) ](https://www.g2.com/products/synthesio/reviews) [ View All Alternatives ](https://www.g2.com/products/infegy-starscape/competitors/alternatives) ##### Categories on G2 [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Audience Intelligence Platforms](https://www.g2.com/categories/audience-intelligence-platforms) ##### Explore More [Eventbrite vs Cvent Event Marketing & Management for a marketing team running a mix of virtual and in-person events throughout the year?](https://www.g2.com/discussions/eventbrite-vs-cvent-event-marketing-management-for-a-marketing-team-running-a-mix-of-virtual-and-in-person-events-throughout-the-year)[Datasite Diligence vs DealRoom: which M&A software platform is better for organizations transitioning from legacy systems?](https://www.g2.com/discussions/datasite-diligence-vs-dealroom-which-m-a-software-platform-is-worth-it-for-mid-market-teams-beginning-digital-transformation)[Best ASM software for reducing cybersecurity risks](https://www.g2.com/discussions/what-are-the-best-asm-tools-for-reducing-cybersecurity-risks) [Best platforms for real-time buyer intent alerts](https://www.g2.com/discussions/which-are-the-best-platforms-for-real-time-buyer-intent-alerts)[What are the best C/C++ IDEs combining fast startup with refactoring tools that save development hours?](https://www.g2.com/discussions/what-are-the-best-c-c-ides-combining-fast-startup-with-refactoring-tools-that-save-development-hours)[Pros and Cons Details](https://www.g2.com/products/infegy-starscape/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)